Hi,
I have an ETH balance in etherscan.io of 1.1 ETH that shows up when I click on the i symbol in Metamask (to view account on Etherscan).
But my Metamask account shows 0 ETH.
Why is this? Any help will be greatly appreciated. Thanks
Are you on Mainnet?

If so, could you provide your logs?
https://github.com/MetaMask/faq/blob/master/LOGS.md
Hi Thomas, thanks for reply. I'm away from my computer for about 12 hours
and will check as soon as I'm back.
Cheers
Dave
On Thu, 8 Jun 2017 at 3:12 pm, Thomas Huang notifications@github.com
wrote:
Are you on Mainnet?
[image: 26906275-fa43f42a-4ba0-11e7-8418-5be747e777d1]
https://user-images.githubusercontent.com/13376180/26916365-f48c732a-4bde-11e7-811c-52390b29baee.pngIf so, could you provide your logs?
https://github.com/MetaMask/faq/blob/master/LOGS.md—
You are receiving this because you authored the thread.
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https://github.com/MetaMask/metamask-plugin/issues/1563#issuecomment-307019455,
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Hi Thomas,
Yes on mainnet. Will provide logs
Got this from popup log:
popup.js:26538 Warning: Accessing PropTypes via the main React package is deprecated. Use the prop-types package from npm instead.
Lots of errors in Chrome. Developer mode wasnt on, it is now.
Errors pasted below. Thanks
MetaMask initialization complete.
3background.js:567 MetaMask - Failed to query currency conversion.
(anonymous) @ background.js:567
background.js:42612 (node) warning: possible EventEmitter memory leak detected. 11 listeners added. Use emitter.setMaxListeners() to increase limit.
EventEmitter.addListener @ background.js:42612
background.js:42618 console.trace
EventEmitter.addListener @ background.js:42618
background.js:42612 (node) warning: possible EventEmitter memory leak detected. 11 listeners added. Use emitter.setMaxListeners() to increase limit.
EventEmitter.addListener @ background.js:42612
background.js:42618 console.trace
EventEmitter.addListener @ background.js:42618
background.js:42612 (node) warning: possible EventEmitter memory leak detected. 11 listeners added. Use emitter.setMaxListeners() to increase limit.
EventEmitter.addListener @ background.js:42612
background.js:42618 console.trace
EventEmitter.addListener @ background.js:42618
background.js:42612 (node) warning: possible EventEmitter memory leak detected. 11 listeners added. Use emitter.setMaxListeners() to increase limit.
EventEmitter.addListener @ background.js:42612
background.js:42618 console.trace
EventEmitter.addListener @ background.js:42618
background.js:42612 (node) warning: possible EventEmitter memory leak detected. 11 listeners added. Use emitter.setMaxListeners() to increase limit.
EventEmitter.addListener @ background.js:42612
background.js:42618 console.trace
EventEmitter.addListener @ background.js:42618
3background.js:567 MetaMask - Failed to query currency conversion.
(anonymous) @ background.js:567
mainnet.infura.io/metamask Failed to load resource: the server responded with a status of 502 ()
background.js:39443 ethquery failure Objectmethod: "eth_getBlockByNumber"params: Array(2)__proto__: Object SyntaxError: Unexpected end of JSON input
background.js:38482 SyntaxError: Unexpected end of JSON input
_callee5$ @ background.js:38482
mainnet.infura.io/metamask Failed to load resource: the server responded with a status of 502 ()
background.js:39443 ethquery failure Object SyntaxError: Unexpected end of JSON input
background.js:2782 SyntaxError: Unexpected end of JSON input
(anonymous) @ background.js:2782
background.js:39443 ethquery failure Object SyntaxError: Unexpected end of JSON input
background.js:2782 SyntaxError: Unexpected end of JSON input
(anonymous) @ background.js:2782
background.js:39443 ethquery failure Object SyntaxError: Unexpected end of JSON input
background.js:2782 SyntaxError: Unexpected end of JSON input
(anonymous) @ background.js:2782
mainnet.infura.io/metamask Failed to load resource: the server responded with a status of 502 ()
background.js:39443 ethquery failure Object SyntaxError: Unexpected end of JSON input
background.js:38482 SyntaxError: Unexpected end of JSON input
_callee5$ @ background.js:38482
mainnet.infura.io/metamask Failed to load resource: the server responded with a status of 502 ()
background.js:39443 ethquery failure Object SyntaxError: Unexpected end of JSON input
background.js:2782 SyntaxError: Unexpected end of JSON input
(anonymous) @ background.js:2782
background.js:39443 ethquery failure Object SyntaxError: Unexpected end of JSON input
background.js:2782 SyntaxError: Unexpected end of JSON input
(anonymous) @ background.js:2782
background.js:39443 ethquery failure Object SyntaxError: Unexpected end of JSON input
background.js:2782 SyntaxError: Unexpected end of JSON input
(anonymous) @ background.js:2782
5background.js:567 MetaMask - Failed to query currency conversion.
(anonymous) @ background.js:567
background.js:42612 (node) warning: possible EventEmitter memory leak detected. 11 listeners added. Use emitter.setMaxListeners() to increase limit.
EventEmitter.addListener @ background.js:42612
background.js:42618 console.trace
EventEmitter.addListener @ background.js:42618
5background.js:567 MetaMask - Failed to query currency conversion.
(anonymous) @ background.js:567
background.js:42612 (node) warning: possible EventEmitter memory leak detected. 11 listeners added. Use emitter.setMaxListeners() to increase limit.
EventEmitter.addListener @ background.js:42612
background.js:42618 console.trace
EventEmitter.addListener @ background.js:42618
background.js:42612 (node) warning: possible EventEmitter memory leak detected. 11 listeners added. Use emitter.setMaxListeners() to increase limit.
EventEmitter.addListener @ background.js:42612
background.js:42618 console.trace
EventEmitter.addListener @ background.js:42618
background.js:567 MetaMask - Failed to query currency conversion.
(anonymous) @ background.js:567
background.js:42612 (node) warning: possible EventEmitter memory leak detected. 11 listeners added. Use emitter.setMaxListeners() to increase limit.
EventEmitter.addListener @ background.js:42612
background.js:42618 console.trace
EventEmitter.addListener @ background.js:42618
3background.js:567 MetaMask - Failed to query currency conversion.
(anonymous) @ background.js:567
background.js:42612 (node) warning: possible EventEmitter memory leak detected. 11 listeners added. Use emitter.setMaxListeners() to increase limit.
EventEmitter.addListener @ background.js:42612
background.js:42618 console.trace
EventEmitter.addListener @ background.js:42618
background.js:42612 (node) warning: possible EventEmitter memory leak detected. 11 listeners added. Use emitter.setMaxListeners() to increase limit.
EventEmitter.addListener @ background.js:42612
background.js:42618 console.trace
EventEmitter.addListener @ background.js:42618
background.js:42612 (node) warning: possible EventEmitter memory leak detected. 11 listeners added. Use emitter.setMaxListeners() to increase limit.
EventEmitter.addListener @ background.js:42612
background.js:42618 console.trace
EventEmitter.addListener @ background.js:42618
mainnet.infura.io/metamask Failed to load resource: net::ERR_INTERNET_DISCONNECTED
background.js:4242 Error in RPC response:
Object
logger @ background.js:4242
background.js:4242 Error in RPC response:
Object
logger @ background.js:4242
background.js:4242 Error in RPC response:
Object
logger @ background.js:4242
mainnet.infura.io/metamask Failed to load resource: net::ERR_INTERNET_DISCONNECTED
background.js:4242 Error in RPC response:
Object
logger @ background.js:4242
mainnet.infura.io/metamask Failed to load resource: net::ERR_INTERNET_DISCONNECTED
background.js:4242 Error in RPC response:
Object
logger @ background.js:4242
mainnet.infura.io/metamask Failed to load resource: net::ERR_INTERNET_DISCONNECTED
background.js:4242 Error in RPC response:
Object
logger @ background.js:4242
mainnet.infura.io/metamask Failed to load resource: net::ERR_INTERNET_DISCONNECTED
background.js:4242 Error in RPC response:
Object
logger @ background.js:4242
mainnet.infura.io/metamask Failed to load resource: net::ERR_INTERNET_DISCONNECTED
background.js:4242 Error in RPC response:
Object
logger @ background.js:4242
mainnet.infura.io/metamask Failed to load resource: net::ERR_INTERNET_DISCONNECTED
background.js:4242 Error in RPC response:
Object
logger @ background.js:4242
mainnet.infura.io/metamask Failed to load resource: net::ERR_INTERNET_DISCONNECTED
background.js:4242 Error in RPC response:
Object
logger @ background.js:4242
mainnet.infura.io/metamask Failed to load resource: net::ERR_INTERNET_DISCONNECTED
background.js:4242 Error in RPC response:
Object
logger @ background.js:4242
mainnet.infura.io/metamask Failed to load resource: net::ERR_INTERNET_DISCONNECTED
background.js:4242 Error in RPC response:
Object
logger @ background.js:4242
mainnet.infura.io/metamask Failed to load resource: net::ERR_INTERNET_DISCONNECTED
background.js:4242 Error in RPC response:
Object
logger @ background.js:4242
mainnet.infura.io/metamask Failed to load resource: net::ERR_INTERNET_DISCONNECTED
background.js:4242 Error in RPC response:
Object
logger @ background.js:4242
mainnet.infura.io/metamask Failed to load resource: net::ERR_INTERNET_DISCONNECTED
background.js:4242 Error in RPC response:
Object
logger @ background.js:4242
mainnet.infura.io/metamask Failed to load resource: net::ERR_INTERNET_DISCONNECTED
background.js:4242 Error in RPC response:
Object
logger @ background.js:4242
mainnet.infura.io/metamask Failed to load resource: net::ERR_INTERNET_DISCONNECTED
background.js:4242 Error in RPC response:
Object
logger @ background.js:4242
mainnet.infura.io/metamask Failed to load resource: net::ERR_INTERNET_DISCONNECTED
background.js:4242 Error in RPC response:
Object
logger @ background.js:4242
mainnet.infura.io/metamask Failed to load resource: net::ERR_INTERNET_DISCONNECTED
background.js:4242 Error in RPC response:
Object
logger @ background.js:4242
mainnet.infura.io/metamask Failed to load resource: net::ERR_INTERNET_DISCONNECTED
background.js:4242 Error in RPC response:
Object
logger @ background.js:4242
mainnet.infura.io/metamask Failed to load resource: net::ERR_INTERNET_DISCONNECTED
background.js:4242 Error in RPC response:
Object
logger @ background.js:4242
mainnet.infura.io/metamask Failed to load resource: net::ERR_INTERNET_DISCONNECTED
background.js:4242 Error in RPC response:
Object
logger @ background.js:4242
mainnet.infura.io/metamask Failed to load resource: net::ERR_INTERNET_DISCONNECTED
background.js:4242 Error in RPC response:
Object
logger @ background.js:4242
mainnet.infura.io/metamask Failed to load resource: net::ERR_INTERNET_DISCONNECTED
background.js:4242 Error in RPC response:
Object
logger @ background.js:4242
mainnet.infura.io/metamask Failed to load resource: net::ERR_INTERNET_DISCONNECTED
background.js:4242 Error in RPC response:
Object
logger @ background.js:4242
mainnet.infura.io/metamask Failed to load resource: net::ERR_INTERNET_DISCONNECTED
background.js:4242 Error in RPC response:
Object
logger @ background.js:4242
4mainnet.infura.io/metamask Failed to load resource: net::ERR_INTERNET_DISCONNECTED
background.js:39443 ethquery failure Object TypeError: Failed to fetch
background.js:38482 TypeError: Failed to fetch
_callee5$ @ background.js:38482
background.js:39443 ethquery failure Object TypeError: Failed to fetch
background.js:2782 TypeError: Failed to fetch
(anonymous) @ background.js:2782
background.js:39443 ethquery failure Object TypeError: Failed to fetch
background.js:65171 TypeError: Failed to fetch
(anonymous) @ background.js:65171
2mainnet.infura.io/metamask Failed to load resource: net::ERR_INTERNET_DISCONNECTED
background.js:4242 Error in RPC response:
Object
logger @ background.js:4242
mainnet.infura.io/metamask Failed to load resource: net::ERR_INTERNET_DISCONNECTED
background.js:4242 Error in RPC response:
Object
logger @ background.js:4242
background.js:4242 Error in RPC response:
Object
logger @ background.js:4242
2mainnet.infura.io/metamask Failed to load resource: net::ERR_INTERNET_DISCONNECTED
background.js:4242 Error in RPC response:
Object
logger @ background.js:4242
background.js:4242 Error in RPC response:
Object
logger @ background.js:4242
mainnet.infura.io/metamask Failed to load resource: net::ERR_INTERNET_DISCONNECTED
background.js:4242 Error in RPC response:
Object
logger @ background.js:4242
3background.js:567 MetaMask - Failed to query currency conversion.
(anonymous) @ background.js:567
mainnet.infura.io/metamask Failed to load resource: net::ERR_NETWORK_IO_SUSPENDED
background.js:39443 ethquery failure Object TypeError: Failed to fetch
background.js:38482 TypeError: Failed to fetch
_callee5$ @ background.js:38482
mainnet.infura.io/metamask Failed to load resource: net::ERR_NETWORK_IO_SUSPENDED
background.js:39443 ethquery failure Object TypeError: Failed to fetch
background.js:38482 TypeError: Failed to fetch
_callee5$ @ background.js:38482
www.cryptonator.com/api/ticker/eth-USD Failed to load resource: net::ERR_NETWORK_IO_SUSPENDED
background.js:567 MetaMask - Failed to query currency conversion.
(anonymous) @ background.js:567
background.js:42612 (node) warning: possible EventEmitter memory leak detected. 11 listeners added. Use emitter.setMaxListeners() to increase limit.
EventEmitter.addListener @ background.js:42612
background.js:42618 console.trace
EventEmitter.addListener @ background.js:42618
2background.js:567 MetaMask - Failed to query currency conversion.
(anonymous) @ background.js:567
background.js:3711 Uncaught TypeError: Cannot read property 'gasLimit' of null
at background.js:3711
at background.js:39446
at Proxy.Web3ProviderEngine._inspectResponseForNewBlock (background.js:58271)
at background.js:58249
at background.js:8870
at replenish (background.js:8750)
at iterateeCallback (background.js:8740)
at background.js:8886
at resultObj.id (background.js:58229)
at background.js:8961
background.js:567 MetaMask - Failed to query currency conversion.
(anonymous) @ background.js:567
background.js:4242 Error in RPC response:
Object
logger @ background.js:4242
background.js:1637 warn was used no cb provided
warn @ background.js:1637
background.js:4242 Error in RPC response:
Object
logger @ background.js:4242
background.js:1637 warn was used no cb provided
warn @ background.js:1637
background.js:567 MetaMask - Failed to query currency conversion.
(anonymous) @ background.js:567
background.js:42612 (node) warning: possible EventEmitter memory leak detected. 31 listeners added. Use emitter.setMaxListeners() to increase limit.
EventEmitter.addListener @ background.js:42612
background.js:42618 console.trace
EventEmitter.addListener @ background.js:42618
3background.js:567 MetaMask - Failed to query currency conversion.
(anonymous) @ background.js:567
background.js:4242 Error in RPC response:
Object
logger @ background.js:4242
background.js:1637 warn was used no cb provided
warn @ background.js:1637
background.js:567 MetaMask - Failed to query currency conversion.
(anonymous) @ background.js:567
background.js:4242 Error in RPC response:
Object
logger @ background.js:4242
background.js:4242 Error in RPC response:
Object
logger @ background.js:4242
background.js:4242 Error in RPC response:
Object
logger @ background.js:4242
background.js:1637 warn was used no cb provided
warn @ background.js:1637
background.js:4242 Error in RPC response:
Object
logger @ background.js:4242
background.js:1637 warn was used no cb provided
warn @ background.js:1637
2background.js:567 MetaMask - Failed to query currency conversion.
(anonymous) @ background.js:567
background.js:4242 Error in RPC response:
Object
logger @ background.js:4242
background.js:1637 warn was used no cb provided
warn @ background.js:1637
6background.js:567 MetaMask - Failed to query currency conversion.
(anonymous) @ background.js:567
www.cryptonator.com/api/ticker/eth-USD Failed to load resource: net::ERR_NETWORK_IO_SUSPENDED
background.js:567 MetaMask - Failed to query currency conversion.
(anonymous) @ background.js:567
www.cryptonator.com/api/ticker/eth-USD Failed to load resource: net::ERR_NETWORK_IO_SUSPENDED
7background.js:567 MetaMask - Failed to query currency conversion.
(anonymous) @ background.js:567
Sometimes switching from mainnet to testnet and back or restarting MetaMask/the browser fixes things. We currently have issues open that might be related to this and will be monitoring them closely.
Ok thanks....
switching from mainnet to testnet and back DID fix it. Now showing my balance in Metamask.
Thanks Thomas
I realize this is very old, but possibly relevant to someone searching. If you had set google chrome to limit the access of MetaMask to only talk to say myetherwallet.com - this same scenario will play out... Make sure the MetaMask extension can read and change site details for all sites.
Most helpful comment
Sometimes switching from mainnet to testnet and back or restarting MetaMask/the browser fixes things. We currently have issues open that might be related to this and will be monitoring them closely.