Medusa: [Help] Error while sending torrent: <Fault -506: "Method 'load_raw' not defined"

[therealcorwin]

Hi team,

I create a issue because i'm stuck with my problem and i can't find any solution. After a raid crash on my Synology, i reinstall Medusa and i was unable to send torrent to my seedbox :(. I have this message :

rTorrent: Unable to send Torrent
Error while sending torrent: <Fault -506: "Method 'load_raw' not defined">

Before the crash everything worked correctly. Currently, i have no problem with Radarr & Sonarr. And i don't find error on my seedbox.

I need You ! 👍

Branch/Commit:
master /  b16e0e5eb4ded727eebd2ab2cd9683ab597662f5

OS:
Linux-3.10.105-x86_64-with-glibc2.2.5 (Synology)

Seedbox :

Debian 9
LIBTORRENT 0.13.6
RTORRENT 0.9.6

What you did:
Manual and automatic research for series

What happened:
unable to send torrent to my seedbox

What you expected:
torrent send to my seedbox

Logs:

2017-11-03 12:48:44 WARNING  SNATCHQUEUE-MANUALSNATCH-289590 :: [b16e0e5] rTorrent: Unable to send Torrent
2017-11-03 12:48:44 WARNING  SNATCHQUEUE-MANUALSNATCH-289590 :: [b16e0e5] Error while sending torrent: <Fault -506: "Method 'load_raw' not defined">
2017-11-03 12:48:41 DEBUG    SNATCHQUEUE-MANUALSNATCH-289590 :: [b16e0e5] Calling rTorrent Client
2017-11-03 12:48:41 DEBUG    SNATCHQUEUE-MANUALSNATCH-289590 :: [b16e0e5] User-Agent: Medusa/0.0.1 (Linux; 3.10.105; e2073a3a-bfec-11e7-b02a-0242fa8202c5)
2017-11-03 12:48:41 DEBUG    SNATCHQUEUE-MANUALSNATCH-289590 :: [b16e0e5] GET URL: https://yggtorrent.com/engine/download_torrent?id=103013 [Status: 200]
2017-11-03 12:48:41 DEBUG    SNATCHQUEUE-MANUALSNATCH-289590 :: [b16e0e5] User-Agent: Medusa/0.0.1 (Linux; 3.10.105; e2073a3a-bfec-11e7-b02a-0242fa8202c5)
2017-11-03 12:48:41 DEBUG    SNATCHQUEUE-MANUALSNATCH-289590 :: [b16e0e5] GET URL: https://yggtorrent.com/ [Status: 200]
2017-11-03 12:48:40 DEBUG    SNATCHQUEUE-MANUALSNATCH-289590 :: [b16e0e5] With post data: id=**********&submit=&pass=**********
2017-11-03 12:48:40 DEBUG    SNATCHQUEUE-MANUALSNATCH-289590 :: [b16e0e5] User-Agent: Medusa/0.0.1 (Linux; 3.10.105; e2073a3a-bfec-11e7-b02a-0242fa8202c5)
2017-11-03 12:48:40 DEBUG    SNATCHQUEUE-MANUALSNATCH-289590 :: [b16e0e5] POST URL: https://yggtorrent.com/user/login [Status: 200]
2017-11-03 12:48:40 INFO     SNATCHQUEUE-MANUALSNATCH-289590 :: [b16e0e5] Downloading Mr.Robot.S03E01.SUBFRENCH.720p.WEB-DL.x264-FDS.mkv with 154 seeders and 0 leechers and size 866.21 MB from Yggtorrent
2017-11-03 12:48:40 INFO     SNATCHQUEUE-MANUALSNATCH-289590 :: [b16e0e5] Beginning to manual snatch release: Mr.Robot.S03E01.SUBFRENCH.720p.WEB-DL.x264-FDS.mkv

[medariox]

What rTorrent version are you running?

[therealcorwin]

Hi @medariox I just write this info on my post. Sorry for the mistake.
This is my Seedbox :
Debian 9
LIBTORRENT 0.13.6
RTORRENT 0.9.6

[medariox]

That's really strange. I have exactly the same setup and it works just fine here. Can you post a screenshot of your rTorrent config within Medusa? Are you having this issue with any provider or just with some?

[therealcorwin]

Yes very strange .... With Sonarr & Radarr it's works like a charm. Now with medusa no :( I dont understand why ....
All provider are impacted

My configuration : https://www.dropbox.com/s/2et4v4f96zkm6cj/Medusa.PNG

PS : toto is my seedbox's " ip"

Rtorrent :

scgi_port = 127.0.0.1:XXXXX
encoding_list = UTF-8
port_range = 45000-65000
port_random = no
check_hash = no
directory = /home/plop/torrents
session = /home/plop/.session
encryption = allow_incoming, try_outgoing, enable_retry
schedule = watch_directory,1,1,"load.start=/home/plop/watch/*.torrent"
schedule = untied_directory,5,5,"stop_untied=/home/plop/watch/*.torrent"
schedule = espace_disque_insuffisant,1,30,close_low_diskspace=500M
trackers.use_udp.set = yes
dht.mode.set = off
protocol.pex.set = no
min_peers = 40
max_peers = 100
min_peers_seed = 10
max_peers_seed = 50
max_uploads = 15
execute = {sh,-c,/usr/bin/php /var/www/rutorrent/php/initplugins.php plop &}

I use this script to create my seedbox (auto install and configuration Nginx rtorrent libtorrent etc...) :
https://mondedie.fr/d/9656-discussion-beta-installer-rutorrent-sur-debian-9-nginx-php-fpm

[medariox]

Don't know how to help, sorry. Same OS, rTorrent and libtorrent version here and it works as expected. Seems more like an issue with rTorrent though, load_raw method is not callable?

[therealcorwin]

Arfff :( How can i check That ?
In the worst case, I can give you access to the seedbox to investigate. I master not very well the calls RPC and html.

[medariox]

Can you please try this branch and report back?

[therealcorwin]

Thx for the branch 👍 installation is on progress

[therealcorwin]

Sorry for the delay, some problems with Git :/

So, Good news and Bad News.

Good News :
My seedbox received correctly the torrent 👍

Bad News :
2017-11-07 15:10:41 WARNING SNATCHQUEUE-MANUALSNATCH-289590 :: [48f4968] rTorrent: Unable to send Torrent
2017-11-07 15:10:41 WARNING SNATCHQUEUE-MANUALSNATCH-289590 :: [48f4968] Error while sending torrent: MethodError()
2017-11-07 15:10:38 DEBUG SNATCHQUEUE-MANUALSNATCH-289590 :: [48f4968] Calling rTorrent Client

The torrent is in download queue on my seedbox, but have the status "stop" and have no label (The label is "Serie" in Medusa parameters. I need to start the download with a manual action.

I have this error at Medusa starting, but this is not the purpose of this issue.
ERROR:stevedore.extension:Could not load 'subscenter': No module named subscenter
ERROR:stevedore.extension:Could not load 'thesubdb': The 'six>=1.9.0' distribution was not found and is required by the application
/usr/local/ffmpeg/bin/ffprobe: /lib/libstdc++.so.6: no version information available (required by /usr/local/ffmpeg/lib/libx265.so.130)
/usr/local/ffmpeg/bin/ffprobe: /lib/libstdc++.so.6: no version information available (required by /usr/local/ffmpeg/lib/libx265.so.130)

[therealcorwin]

My problem look like this one : https://github.com/SickRage/SickRage/issues/2934 ? No ?

[medariox]

No, just a mistake on my part. Please update the branch, it should work now.

[therealcorwin]

Same problem :(

Medusa Info: | Branch: Commit: 382de1e99273df9a12dc3aef5d9cdd9c914d6e7f

What git command i need to use to update my local branch. Each time i have tousand problems to update :(

[medariox]

cd to your main Medusa folder (usually medusa)
git checkout fix-rtorrent-0.9.6
git pull

[therealcorwin]

I just fund the cause of my problem on my git. i'm not an expert :D The problem is still present even if i made a proper update.

[medariox]

Please post a full debug log at this point.

[therealcorwin]

it's the same error : https://www.dropbox.com/s/6a2cw57azm8ha1i/Debug%20Medusa.txt?dl=0

Branch: fix-rtorrent-0.9.6
Commit: 382de1e99273df9a12dc3aef5d9cdd9c914d6e7f

[medariox]

So the torrent is added, but it's paused and without label now?

[therealcorwin]

Yes, torrent added but stoped and no label.

With method erreur in debug log. See my previous post.

Télécharger Outlook pour Androidhttps://aka.ms/ghei36

---

From: Dario [e-mail]
Sent: Tuesday, November 7, 2017 8:12:55 PM
To: pymedusa/Medusa
Cc: therealcorwin; Author
Subject: Re: [pymedusa/Medusa] [Help] Error while sending torrent:

So the torrent is added, but it's paused and without label now?

—
You are receiving this because you authored the thread.
Reply to this email directly, view it on GitHubhttps://github.com/pymedusa/Medusa/issues/3223#issuecomment-342589919, or mute the threadhttps://github.com/notifications/unsubscribe-auth/AFN8g69b0Vj8HYxzMSOED1bsYOxKz9CRks5s0Ku3gaJpZM4QRYvz.

[therealcorwin]

Hi Medariox,

Have you some good news for me ? :)

[medariox]

@therealcorwin
Not yet! Will have another try today.

[therealcorwin]

@medariox
Cool ! I would be available to test it :)

[medariox]

That's great! Can you update the branch and try again, please?

[therealcorwin]

I have 2 errors :

rTorrent: Unable to send Torrent
Error while sending torrent: MethodError()
Calling rTorrent Client
User-Agent: Medusa/0.0.1 (Linux; 3.10.105; a8d3f3f8-cc63-11e7-ba50-0242a0f15990)
GET URL: https://yggtorrent.com/engine/download_torrent?id=106964 [Status: 200]
User-Agent: Medusa/0.0.1 (Linux; 3.10.105; a8d3f3f8-cc63-11e7-ba50-0242a0f15990)

The torrent have the status "download" but no label :(

And a the new one :

[Yggtorrent] :: [7978df5] Fallback season pack search initiate
[Yggtorrent] :: [7978df5] Failed parsing provider.
Traceback (most recent call last):
File "/volume2/Medusa/medusa/providers/torrent/html/yggtorrent.py", line 127, in parse
download_url = urljoin(self.url, cells[0].find('a', target='_blank')['href'])
TypeError: 'NoneType' object has no attribute '__getitem__'

But this one come from the new version of the site, may be.

[medariox]

Please let's stick to one issue. The second one is related to the recent changes to yggtorrent, you can open a new issue for that one if you want.

So, the torrent is starting correctly now but is missing the label?

[therealcorwin]

Sorry for the delay.

MY torrent had the status download but it not download nothing. Problem solved , flush my DNS cache

So, Yes the download works well but no label.

[medariox]

Please update and try again.

[therealcorwin]

no change :(

Branch: fix-rtorrent-0.9.6
Commit: 4b5df0df1c15ffb84db996bbe27b0d8563029d70

[medariox]

One more try?

[therealcorwin]

doesn't works.

I just seen that the episode doesn't have the status "snatched" in Medusa. But it's may be a side effect of error.

Branch: fix-rtorrent-0.9.6
Commit: 9b75e0f0abc971e6613d27ee3b09b07173de64e7

[medariox]

What error?

[therealcorwin]

The MEthodError
9b75e0f] rTorrent: Unable to send Torrent
9b75e0f] Error while sending torrent: MethodError()

[medariox]

I think something went wrong with your pull, you shouldn't get that error. Try to pull again.

[therealcorwin]

I re-pull your branch, and I have the same error :/

[9c26090]Error while sending torrent: MethodError()
[9c26090] rTorrent: Unable to send Torrent

Error while sending torrent: MethodError()
rTorrent: Unable to send Torrent

I reinstalling from scratch Medusa, to see if something change after the reinstall.

Branch: fix-rtorrent-0.9.6
Commit: 9c26090a67ed0090a744a978bac7687b895f6116

[medariox]

Related: https://github.com/Sonarr/Sonarr/issues/1745

That means that a (at least) partial rewrite of the rtorrent lib will be needed.

[p0psicles]

Or maybe consider switching to transmission?

[therealcorwin]

@medariox : Arf :/ auto download works thanks to your modification but label not. I don't know why before it's works like a charm and today not :(

@p0psicles : I'm not against the switch. I use all in one script to create my seedbox and it administration but i don't know how works transmission. If you can't resolve this problem, I am going to have to rewrite the script completely. That is why I preferred to keep rtorrent :)

[renini]

I have the same errors with the fix-rtorrent-0.9.6 branch
2017-11-23 21:22:46 WARNING SEARCHQUEUE-BACKLOG-153021 :: [9c26090] Error while sending torrent: MethodError()
2017-11-23 21:22:46 WARNING SEARCHQUEUE-BACKLOG-153021 :: [9c26090] rTorrent: Unable to send Torrent

will try to debug this tomorrow, might this be related to the rtorrent command changes?
https://github.com/rakshasa/rtorrent/wiki/rTorrent-0.9-Comprehensive-Command-list-(WIP)

for example execute_raw is now execute.raw

[therealcorwin]

@renini the branch "fix-rtorrent-0.9.6", for me, fix the sending & auto start download problem. But the label doesn't work yet. And in Medusa, when a torrent is downloading, the episode doesn't have the status "Snatched"

I am available to test :)

[medariox]

Please update branch fix-rtorrent-0.9.6 and report back.

[renini]

Works!!!! The torrent was downloaded and the label is set! @medariox thanks! you rock

[therealcorwin]

the error is still here :
[b1bf495] Calling rTorrent Client
[b1bf495] Error while sending torrent: MethodError()
[b1bf495] rTorrent: Unable to send Torrent

But the torrent have his label :) In medusa, the episode doesn't have the status "snatched".

Good work ! we progress :)

Branch: fix-rtorrent-0.9.6
Commit: b1bf4955e8132f5d6bfff45aea453269a5ef03b8
Version: v0.1.17

[renini]

yeh same thing for me, it still reports the error, but the torrent + label gets downloaded.
Status is still on wanted instead of snatched indeed...

[medariox]

Thanks for the feedback, we are almost there!
One more update and report back.

[renini]

Now i get this:
[206602b] rTorrent: Unable to send Torrent
[206602b] Error while sending torrent: AttributeError("Torrent instance has no attribute 'hashing'",)

Torrent still gets added and started, with the right label though

[therealcorwin]

This time, i have this error :
Calling rTorrent Client
Error while sending torrent: AttributeError("Torrent instance has no attribute 'hashing'",)
Torrent: Unable to send Torrent

Torrents are still downloaded with label, and no status "snatched" in Medusa.

Branch: fix-rtorrent-0.9.6
Commit: 206602b67f0104d6fda7cce8440556398ba424cb
Version: v0.1.17

[medariox]

So close! One more time please.

[therealcorwin]

Same error :(
Just a little further :)

Branch: fix-rtorrent-0.9.6
Commit: 6cdf834fb2b519cfdbd7a88905018e8cc8e7d745
Version: v0.1.17

[medariox]

🦀 Aaaaand one more time please.

[therealcorwin]

Same player, play again :)

Same error :/

Branch: fix-rtorrent-0.9.6
Commit: 8bf7bd725835913061b7088c0887952bc9b3b39d
Version: v0.1.17

[medariox]

Weird, should be working... try now please.

[therealcorwin]

No change :(
Calling rTorrent Client
Error while sending torrent: AttributeError("Torrent instance has no attribute 'state'",)
rTorrent: Unable to send Torrent

One question , in manual search i see some choice of torrent with pink color. What does't it mean ?

Branch: fix-rtorrent-0.9.6
Commit: 62125d6596f7dc8f38d121cd5923f488063f6e60
Version: v0.1.17

[renini]

Same thing for me:
[62125d6] rTorrent: Unable to send Torrent
[62125d6] Error while sending torrent: AttributeError("Torrent instance has no attribute 'state'",)

Do you need more debugging output from the actually http request and response?

[medariox]

Nope, just update and let me know please.

[therealcorwin]

A little evolution :

Error while sending torrent: AttributeError("Torrent instance has no attribute 'name'",)

Branch: fix-rtorrent-0.9.6
Commit: 06521b96caffb22e087418b18ae7d361006e8ed4
Version: v0.1.17

[medariox]

Update + report, thanks!

[therealcorwin]

Sir, Yes Sir !

[therealcorwin]

Hummm, Sounds Good :)
Well Done ! :v::v:

Torrent auto download + Label + Status "Snatched" in Medusa

I stop eating, and I make some test to be 100% on that everything goes well. And I tell you what the situation is.

Branch: fix-rtorrent-0.9.6
Commit: 2c878fa357da4ad2439ea2e3c0e0dfaa0f9a5c55
Version: v0.1.17

[renini]

Awesomeness! seems to work here too! I should get you a 🍺

Thanks!

[medariox]

Great to hear guys! Sadly there is still a lot to do before the changes can be pushed to develop. I could really use your help in the coming days for some other tests. 👍

[therealcorwin]

No problem, i am available to test. Just let me know When a new commit is pushed on github.

And a huge thx for all the time you spend on Medusa ! :clap::clap:

[medariox]

@therealcorwin @renini
Can you update the branch and give some feedback, please? If all goes well I will open a PR to merge the changes.

[therealcorwin]

@medariox I just update Medusa from gui and it is unavailable just after the update. I'm not am home yet, i check that in one hour

[renini]

@medariox i shutdown the service, git pull to update and started again.
Changed an episode to wanted, and it got snatched and downloaded with the correct label.
So for me it still seems to work :+1:

2017-11-28 14:57:00 INFO TORNADO :: [2f5ef17] User logged into the Medusa web interface

[therealcorwin]

This is error who crashed medusa after the update :

2017-11-28 13:58:12 INFO Thread-18 :: [2f5ef17] AttributeError: 'module' object has no attribute 'LAYOUT_WIDE'
2017-11-28 13:58:13 INFO EVENT-QUEUE :: [2f5ef17] Shutting down Tornado
2017-11-28 13:58:13 ERROR Thread-18 :: [2f5ef17] Exception generated: 'module' object has no attribute 'LAYOUT_WIDE'
Traceback (most recent call last):
File "/volume2/Medusa/medusa/server/web/core/base.py", line 258, in async_call
if len(value) == 1:
File "/volume2/Medusa/medusa/server/web/home/handler.py", line 728, in update
controller='home', action='restart')
File "/volume2/Medusa/medusa/server/web/core/base.py", line 136, in render
for (filename, lineno, function, _) in kwargs['backtrace'].traceback:
File "/volume2/Medusa/ext/mako/template.py", line 471, in render_unicode
as_unicode=True)
File "/volume2/Medusa/ext/mako/runtime.py", line 838, in _render
*_kwargs_for_callable(callable_, data))
File "/volume2/Medusa/ext/mako/runtime.py", line 873, in _render_context
_exec_template(inherit, lclcontext, args=args, kwargs=kwargs)
File "/volume2/Medusa/ext/mako/runtime.py", line 899, in _exec_template
callable_(context, *args, *kwargs)
File "/volume2/Medusa/cache/mako/layouts/main.mako.py", line 108, in render_body
AttributeError: 'module' object has no attribute 'LAYOUT_WIDE'
2017-11-28 13:58:13 INFO EVENT-QUEUE :: [2f5ef17] Restarting Medusa with ['/bin/python2.7', u'/volume2/Medusa/start.py', '--nolaunch']
2017-11-28 13:58:14 ERROR EVENT-QUEUE :: [2f5ef17] Exception generated in thread EVENT-QUEUE: error 5 : Input/output error
Traceback (most recent call last):
File "/volume2/Medusa/medusa/event_queue.py", line 51, in run
self.callback(event_type)
File "/volume2/Medusa/medusa/__main__.py", line 2091, in shutdown
finally:
File "/volume2/Medusa/medusa/__main__.py", line 2010, in restart
# shutdown the logger to make sure it's released the logfile BEFORE it restarts SR.
IOError: [Errno 5] Input/output error
2017-11-28 13:58:14 DEBUG EVENT-QUEUE :: [2f5ef17] 'Traceback (most recent call last):\n File "/volume2/Medusa/medusa/event_queue.py", line 51, in run\n self.callback(event_type)\n File "/volume2/Medusa/medusa/__main__.py", line 2091, in shutdown\n finally:\n File "/volume2/Medusa/medusa/__main__.py", line 2010, in restart\n # shutdown the logger to make sure it\'s released the logfile BEFORE it restarts SR.\nIOError: [Errno 5] Input/output error\n'

After a manual restart, it works fine. I download 4 episodes and no problem

[medariox]

Thanks a lot for the help guys, we did it! The PR is now open and will be merged to develop soon: https://github.com/pymedusa/Medusa/pull/3333

[therealcorwin]

Huge Thx to you for your great work :)

[renini]

@medariox again many thanks for your work on this! One question, i see it got merged to develop now and the branch is deletec, should i swtich to the develop branch:

git checkout develop
git pull

like so? or should i do something else to keep using this fixed version

[medariox]

@renini
Exactly 👌

[therealcorwin]

Hi @medariox
I have bad news :( the error is back on master branch ;(
@renini , have you the error too ?

LOG :
[1a8dc66] uTorrent: Unable to send Torrent
[1a8dc66] uTorrent: Method Not Allowed
[1a8dc66] With post data: -dd68d43f00be4147afa4d53c56b42121
Content-Disposition: form-data; name="torrent_file"; filename="...
[1a8dc66] User-Agent: Medusa/0.1.20 (Linux; 3.10.105; af719f4c-dacf-11e7-a650-0242a0f15990)
[1a8dc66] POST URL: https://plop.com/rutorrent/plugins/httprpc/gui/?token=+%3Ccanvas+id%3D%22movemonkey%22+width%3D%22312%22+height%3D%22312%22%3E&action=add-file [Status: 405]
[1a8dc66] uTorrent: Requested a POST connection to https://plop.com/rutorrent/plugins/httprpc/gui/ with params: OrderedDict([(u'token', u' '), (u'action', u'add-f... Data: None
[1a8dc66] User-Agent: Medusa/0.1.20 (Linux; 3.10.105; af719f4c-dacf-11e7-a650-0242a0f15990)
[1a8dc66] GET URL: https://plop.com/rutorrent/plugins/httprpc/gui/token.html [Status: 200]
[1a8dc66] Calling uTorrent Client

Branch: master
Commit: 1a8dc66c7ec9231be0d3444710e476437c9ae1c8
Version: v0.1.20

[medariox]

@therealcorwin
That's really strange... I just merged the changes to master after you confirmed it was working.

[renini]

@therealcorwin i'm still on the develop branch and that one still works for me.

[renini]

@therealcorwin your log mentions uTorrent instead of rTorrent? Might it be mixed up and you need to reconfigure it as rTorrent? cc: @medariox

[medariox]

Good catch @renini, that's probably the issue then.

[renini]

@therealcorwin I just switched to the master branch, and mine is still working. 👍 Before I did my test I doubled checked that the Search settings -> Torrent search was set to rTorrent, and to make sure all was set correctly I selected uTorrent, then switched back to rTorrent and clicked save changes.

[therealcorwin]

@medariox @renini

Hum hum.... how to say that .... :o) My bad ! When i reconfigured Medusa, icheck too fast a provider and i use utorrent instead of rtorrent -_-

Sorry for this inconvience 👼