Mastodon: No confirmation email

[Digitalyn]

Hello,
Just created an account on https://mastodon.social, but never received any confirmation email, even after hitting resend several times. I did check my spam folder and nothing was there either.
Is there anything I could do to finalise my sign up?
Thanks in advance.

[Digitalyn]

I did yes and nothing.

On Mon, Apr 3, 2017 at 5:27 AM, WDC1 [e-mail] wrote:

did you check your spam folder?

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[fabean]

I've experienced the same issue just within the past hour.

[ghost]

I guess it's related to what was being discussed in #763 (the title is misleading). Wait a little bit more and check your spam folder!

[Digitalyn]

Thank you for your answers. I'll be waiting patiently.

[fabean]

For me it finally came through right after the turn of the hour. I'm assuming they're sending using something that throttles emails and with the spike in new signups all emails got queued to the next hour.

[Digitalyn]

Still nothing here. I even changed my spam settings on my inbox, hit "resend confirmation" and nada. I can see my account was created, I just can't log in it to use it. I suppose the server is under heavy load, which is good, shows many users are interested.

[SenedSened]

Same here. It's driving me nuts. Weird thing is I created another account using an @hotmail.com address and got the confirmation email instantly.

[symac]

I had the same issue on mastodon.social using an email from my own domain (which is basically a redirect to a gmail account) and never received anything. Subscribing with the gmail address directly works fine :(

[ashfurrow]

@Digitalyn Hi there, just following up on this – did your email ever show up?

[Digitalyn]

Hello and thanks for you message.
And nope, never got any email.

[ashfurrow]

Yikes, hmm. Seems like a mastodon.social problem – it could have been resolved by now. Would you mind trying to re-send the confirmation email? 🙇

[Digitalyn]

Oh! Just hit the resend button and right away the mail was here. This is definitely fixed now. Thank you!

[ashfurrow]

I'm glad to hear it! I'm going to close this issue, but if you have other bug reports or feature requests, feel free to open a new issue. Thanks!