Maps: "Media scan was not done yet" .. ?

[pilsnerbeer]

I just installed the app and I'm not familiar with it that much yet. But when I run & access it, this is what I see:

Media scan was not done yet. Wait a few minutes/hours and reload this page to see your photos/tracks.
Failed to load contacts

It's been 10+ hours and nothing has changed. I also tried running OCC scan.

The log outputs additional error:

I use Nextcloud (15) snap package.

[tacruc]

Which version did you install? Did you have version 1.1 installed before?
Which kind of backgroundjob execution are you using?
cron?
And how big is your installation, how many pictures are on it?

[pilsnerbeer]

• Version 0.1.2
• I didn't have 1.1 installed before
• I use cron
• Only a handful of pics, Im guessing under 100.

[Twilek-de]

I am also seeing this. This message always shows for a couple of seconds, althought the scan should be complete and pictures are showing.

[gpgmailencrypt]

I'm having the same problem. My photo collection is rather big, but there was no progress in filling the database table 'maps_photos' for days. So I tried out updating manually with
./occ maps:scan-photos

This stops after a while adding a few pics with a simple "Killed" on command line, no further error message.

I use version 0.1.2

[FelixBuehler]

Got the same problem. Did run occ maps:scan-photos and it immediately threw an PHP Memory Memory error. So I started it again with a memory_limit of 1024M. Now it's running. Will probably need some hours/days, since my cloud is pretty big.

[tacruc]

@eneiluj I think we have two problems here:

• The commands maps:scan-photos and maps:scan-tracks do not change the inital scan status, such that the message will show forever, if the inital scan failed, for whatever reason.
  
  
  
  • I'm not shure which is the right command to update the status. With the tracks or with the photos scan? Or add a new command which runs both and updates the initial scan status?
  
  
• For new created users the status is not set or updated.

[marcuseric]

I've got a related problem hence I didn't want to create a new issue as the cause might be related.

When I installed maps I got the same message as above stating that the media scan wasn't done yet. When refreshing the site again, this message doesn't popup again. I've got round about 35GB of photos stored in my folders. Every now and then some (approx. 5-20 pictures) get added to the map, but there is no significant progress. So far I got about 150 pictures of about 10k+. I tried ./occ maps:scan-photos as mentioned above, but the prompt responds this:

occ $ maps:scan-photos
Encryption is enabled. Aborted.

My files are encrypted, yes. How can it be that some files could have been scanned, but most of them haven't? Encryption is enabled for the whole account/ instance. Isn't it possible that the files are scanned anyway if the scan is triggered by the corresponding user?

Thanks in advance for your help - any explanation is very appreciated :-)

update 15.09.2019: apparently those images that are being added to maps are the ones that are the latest ones synced from the NC iOS app. So _already existing images_ on the filesystem are not scanned. Can this be triggered tough the encryption is enabled?

[AlfredSK]

Concerning the error message about enabled encryption. I get it too.
But I have only installed/enabled server-side encryption. But I have _not enabled_ the encryption of the home storage. So, from my understanding, the photo scan should work - but it doesn't.

Edit: Also, it works with new photos (uploaded after enabling the Maps app) but not with already existing photos.

[eneiluj]

@tacruc About updating the status when scanning is done by calling the occ commands: Even if it's a bit dirty, we can set the first-scan status to OK even if only one scan was done (photos or tracks) because once the admin runs one scan, he/she will most likely run the other. So it becomes simple to us, just set the status to OK at the end of any scan made with occ.

About newly created users, this is a stupid mistake (from me :laughing:). A simple way to solve it would be to consider the state only when it has a value. Currently, no value is considered as "false". We would only need to set the first-scan value to "false" for all existing users. This way new users would not have any value for this and would not see the warning. What do you think?

About the error described by @pilsnerbeer, it's because NC 15 API does not include OC\ContactsManager::getUserAddressBooks() as described here
We should therefore raise minimum NC version to 16.

[Friptick]

This is my problem too. Blocking everything else until resolved. However, is it even necessary to scan photos by default? Personally the only thing I want available is GPX, which obviously is tiny by comparison to photo media.