Mailspring: Bug: Adding Imap Mail Account

[antonkro]

Describe the bug
Since the last update its not possible anymore to setup a IMAP Mail Account (GMail works)
Since there are some similar bugs allready opened the purpose of this is to provide additional information to support the dev team

To Reproduce
Steps to reproduce the behavior:

1. Freshly install Mailspring via Snap/rpm package
2. Click on IMAP Button
3. Fill in valid data
4. Create

Current bevavior
White App Screen, error on output

Expected behavior
Setup will be finished and mail will be added

Screenshots

Snap App:

Console Output:

Setup: (please complete the following information):

• OS: Fedora
• OS Version 31
• Mailspring Version Snap: Latest snapcraft snap (1.7.4-d54ff730)
• Mailspring Version rpm: Latest rpm from homepage (mailspring-1.7.4-0.1.x86_64.rpm)

Additional context
Same behavior on different software origins (rpm File /snap), I also tested it on different machine (Deskop PC / Notebook)

If you need any further information let me know and I will provide you with all the information you need.

Thank you in advance!
Cheers Toni

[bitmorse]

I am experiencing the same behaviour on Windows with the latest download. Gmail account adding works fine though.

[iwaffles]

I'm also seeing this error on Pop!_Os installed as the .deb package.

[nsiret]

Same Problem with the latest download. Installed as an .rpm package.

[louis-lau]

Seeing the same behaviour on windows.

[lommysly]

[lommysly]

hello, I have tried several times to configure corporate mails but it fails.
When I enter all the data he replies that he added the account but does not actually enter it.
is there a solution to the problem?

[louis-lau]

For now, install the previous version.

[antonkro]

Thanks! Allready did that. I'm running Mailspring smoothly at Version 1.7.2-4522b259... clicking couraged the update message away!

[rakshith-ravi]

For now, install the previous version.

Hey @louis-lau. Would you happen to know how that works with snap from the CLI? Not sure how to proceed with installing a specific version. Anything I find online only points to channels.

[louis-lau]

@rakshith-ravi On desktop I use windows, and I don't really use snap for anything else so I'm not sure. Should be the same as for any other snap package though. I imagine Google should be able to help you with that. 😁

[antonkro]

@rakshith-ravi
as far as i know you can you use "snap revert mailspring" for that

[nagaflokhu]

I just checked the diff between the 1.7.3 and 1.7.4 tags. IIUC those are the two latest released Mailspring versions.

I see essentially three types changes:

1. Documentation changes (changelog, updating version number).
2. MacOS-specific changes which seem to influence the build process. We can safely ignore these since this issue is clearly cross-platform.
3. Dependency updates. Specifically, changes to package-lock.json.

Clearly, because we can ignore documentation and Mac-specific changes, the cause of this problem is not Mailspring itself, but a problem in one of Mailspring's dependencies.

EDIT: I just noticed 1.7.3 was a broken release and am now looking at the diff with 1.7.2, which is quite a bit more substantial.

[edmond-irani]

I had the same issue with 1.7.4. The solution was installing version 1.7.2 first, then upgrade to 1.7.4.

[nagaflokhu]

after upgrading you are able to add IMAP accounts? because I am pretty sure I had 1.7.2 before and that stopped working when I upgraded to 1.7.4.

[louis-lau]

I wouldn't say solution. More of a workaround.

[edmond-irani]

after upgrading you are able to add IMAP accounts? because I am pretty sure I had 1.7.2 before and that stopped working when I upgraded to 1.7.4.

Yeah. I re-started using Mailspring after a while and went for the latest 1.7.4, and faced the same white screen problem when adding an IMAP/SMTP account. As I said, I uninstalled 1.7.4, installed 1.7.2 and could add my account in 1.7.2. Then I upgraded by installing the 1.7.4 package without removing 1.7.2. I haven't tried adding a new account again in 1.7.4 though (I guess this is what you were asking, but I don't have another account with). But with the current "workaround" I could have my account running under 1.7.4.

[rakshith-ravi]

@rakshith-ravi
as far as i know you can you use "snap revert mailspring" for that

That only reverts back to the previous installed version. I don't have any previous version installed. This is from a fresh install. So that doesn't exactly work out for me

[nagaflokhu]

@rakshith-ravi You can use this link to download 1.7.2: https://github.com/Foundry376/Mailspring/releases/download/1.7.2/Mailspring.zip

[rakshith-ravi]

@rakshith-ravi You can use this link to download 1.7.2: https://github.com/Foundry376/Mailspring/releases/download/1.7.2/Mailspring.zip

This is for the mac. I'm using snap unfortunately. The deb version requires python, which isn't available on 20.04. So I'm forced to use the snap

[AzagraMac]

OS: Debian 10.3 Buster 64bit
Mailspring: 1.7.4
Installation method: from https://getmailspring.com/download with the 64-bit .deb file
Case: Error, it is not possible to add an IMAP / iCloud account, despite the fact that in graphic mode it does not report an error, looking at the log, it returns this error.

{ TypeError: Cannot read property 'emailAddress' of undefined
    at _AccountStore.addAccount (file:///tmp/nylas-build/electron-packager/linux-x64/mailspring-linux-x64/resources/app/src/flux/stores/account-store.ts:223:18)
    at OnboardingStore._onFinishAndAddAccount (file:///tmp/nylas-build/electron-packager/linux-x64/mailspring-linux-x64/resources/app/internal_packages/onboarding/lib/onboarding-store.ts:129:20)
    at EventEmitter.eventHandler (/usr/share/mailspring/resources/app.asar/node_modules/reflux/src/PublisherMethods.js:36:22)
    at EventEmitter.emit (/usr/share/mailspring/resources/app.asar/node_modules/eventemitter3/index.js:72:35)
    at Function.trigger (/usr/share/mailspring/resources/app.asar/node_modules/reflux/src/PublisherMethods.js:52:26)
    at Object.functor [as finishAndAddAccount] (/usr/share/mailspring/resources/app.asar/node_modules/reflux/src/createAction.js:32:56)
    at onboarding_helpers_1.finalizeAndValidateAccount.then.validated (file:///tmp/nylas-build/electron-packager/linux-x64/mailspring-linux-x64/resources/app/internal_packages/onboarding/lib/decorators/create-page-for-form.tsx:170:29)
  message: 'Cannot read property \'emailAddress\' of undefined' } { pluginIds: [ 'onboarding' ] }

[JakeCowton]

Same error for adding an outlook account on Ubuntu 18.04.

[rakshith-ravi]

Can we please have a new version released with this fix so that we can update it on our systems?

[nagaflokhu]

I would be curious to know how the one added line fixes this issue. And it seems like a good idea to add at least one regression test to make sure this doesn't happen again in the future.

[rakshith-ravi]

@bengotow can we please release a new version 1.7.5 of mailspring so that we can start using this fix? I'd rather rely on official channels of release than build from source. Can we have a new version published to snap please?

[marcwieland95]

Thanks. Great work. Can confirm it solved an issue I had since a long long time.