Mailspring: [BUG] Incorrect number of unread emails in folders
Are there any related issues?
Couldn't find any
What operating system are you using?
Elementary OS 0.4.1
What version of Mailspring are you using?
1.0.10
--
Bug?
Do you have any third-party plugins installed? If so, which ones?
None
Is the issue related to a specific email provider (Gmail, Exchange, etc.)?
Gmail
Is the issue reproducible with a particular attachment, message, signature, etc?
As you can see, all the messages in the folder were read, yet the badge still shows 5 unread messages. There is also a "DRIVE2" folder above, it shows 2 unread messages but it is also wrong - all were read. And this goes on with almost every folder except those that were not updated for a long time.
I'm thinking - does it still count unread messages in the "Trash" folder? If so, exclude it from the counter poll?
Andrewsudarikov
All 8 comments
I've noticed the same bug and I find it annoying too! What I think is causing this is Mailspring is having trouble recognizing that you have already read the email. Gmail has marked it differently with a label or as important for example so when your read the email itself Mailspring records this but the other labels/ storage architecture of Gmail does not get notified leaving Mailspring to think its all different emails you still haven't opened.
Just my thoughts, hopefully it helps people reproduce this issue and find a solution to it.
blizzardengle
on 20 Dec 2017
I've been having this issue for awhile now and it's quite annoying as I can no longer tell at a glance when new e-mails have arrived. if there is anything I can do to help track this down let me know.
gnunn1
on 15 Feb 2018
Deleting the account and setting it back is fixing the issue (short term).
MaxTurcHot
on 15 Apr 2018
Just installed Mailspring, but got similar issue. I have UNREAD emails in many folders but app is not showing any of those as unread - or just number of unread on each of folders (ps. in gmail, I have configured filter to skip Inbox and those messages are going directly to folders)
jurosh
on 5 May 2018
Created a new folder, and received emails that get filtered directly into this folder. These emails don't show an unread account on the folder itself, nor does Mailspring notify me that an email has come in.
legendary-jld
on 15 May 2018
Same issue as @legendary-jld. I'm using my ISP's IMAP server. The ISP's webmail shows correct unread in folders other than inbox.
jonesrussell
on 21 Jun 2018
I'm having the same issue. I'm using gmail accounts and Rebuild Cache option temporarily fixes the problem but it is frustrating to see this issue is open almost for a year now.
OS version: MacOS Mojave 10.14.1
Mailspring version: 1.5.3
eodabas
on 4 Dec 2018
same issue for me 1.7.4 / Fedora 31
120dev
on 9 Apr 2020
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Most helpful comment
Created a new folder, and received emails that get filtered directly into this folder. These emails don't show an unread account on the folder itself, nor does Mailspring notify me that an email has come in.