Mailspring: Multiple copies of email in sent folder.

Created on 13 Oct 2017 · 13Comments · Source: Foundry376/Mailspring

What operating system are you using?

Ubuntu 16.10

What version of Mailspring are you using?

1.0.4-e604c991

Do you have any third-party plugins installed? If so, which ones?

Is the issue related to a specific email provider (Gmail, Exchange, etc.)?

Hotmail (Not sure, cause used Hotmail only in which this issue is present. It may be also reproducible in other email provider also).

Bug:

On sending email, there are multiple (mostly 2, but sometime 3) copies of email present in "Sent" folder.
This also get reflected in webmail also, so email is not just in app sent folder but gets synced in actual. It works correctly in Thunderbird, so issue can't be at email provider side.

Source

debabratadas-zz

Most helpful comment

In Thunderbird following setting prevents this:

Go to Tools on Thunderbird.
Click on Account settings and select your account name.
Go to Copies and Folders.
Uncheck the option which says “Place a copy in.”

I think we need similar option in Mailspring app.

debabratadas-zz on 14 Oct 2017

👍6

All 13 comments

Check with the server/service providers by default many of them put a copy on the folder and then your mail client put another

icf20 on 14 Oct 2017

In Thunderbird following setting prevents this:

Go to Tools on Thunderbird.
Click on Account settings and select your account name.
Go to Copies and Folders.
Uncheck the option which says “Place a copy in.”

I think we need similar option in Mailspring app.

debabratadas-zz on 14 Oct 2017

👍6

Is there someone looking at that?

ricardovsilva on 5 Jan 2018

Same boat here... I send an email and the receiver gets 5.
I'm using Hotmail and I set it up through IMAP/SMTP.

jsburckhardt on 22 Feb 2018

I am using bcc per default to have threaded view of all conversations for other mail clients (can I tell mailspring to use only mails in the inbox for the thread, not in the sent folder?).

johanneswerner on 21 Mar 2018

Is there someone looking at this? This issue prevents me from using this software as receivers gets email multiple times.

debabratadas-zz on 24 Jul 2018

Same issue, also using outlook on Ubuntu 18. Is this being fixed?

jordantshaw on 4 Sep 2018

Same issue as well on OSX, sent work email to multiple contacts multiple times, really can't use this software until I know that won't occur again.

coryrose1 on 29 Sep 2018

👍2

Looks like it's the same as it was in #377 . But not resolved, disbled "undo" option doesnt help, The number of same emails is random (could be 3 and 13)

d-fault on 11 Oct 2018

Same issue Win 10, starting 10/09/2018. Cannot resolve with various settings. Clients going nuts with receiving so many copies of mail. Stopped using.

No response from Mailspring as of yet.