Mailcow-dockerized: Can't add mailbox to GMail App

[MAGICCC]

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Description of the bug: What kind of issue have you exactly come across?
GMail App throws an error when you are trying too add your mailbox to the app

Reproduction of said bug: How exactly do you reproduce the bug?

1. Use GMail Version 2019.10.20.278647676.release
2. Add a mailbox

[andryyy]

How exactly do you add it?

[itsbhanusharma]

Hi @andryyy ,
I came to telegram trying to get a resolution for this, Here is what exactly happened:

All the emails were working fine until about 5 Hours ago when I saw a notification that my exchange account needs attention.

Opened it to the above given screenshot.

Tried removing and readding:

Accounts > Add another account > Exchange and office 365 > Log in with my mailcow username/password and then it shows the same warning again.

As far as I know, Nothing had changed in terms of device/server until the time I had first faced the issue. Since then, I've tried to update mailcow to latest which didn't help. (my installation was about 2 weeks out at this point so I thought that might help)

I've tried searching through google and haven't been able to figure out what may be the problem here.

[apoc4lyps]

Hi, I have two devices with the same gmail build number. One of them has the same issued, the other works fine (diffrent mail accounts / same server). Already tried to reset the Active Sync Cache and readding the account.

[andryyy]

I don't know and I don't know what we could do about this anyway. You can ask for support at SOGo. The interface is provided by them. On the other hand it is obviously an app issue. We cannot change that either.

Don't use the Gmail app.

[apoc4lyps]

Found a workaraound (https://support.google.com/mail/thread/13559203?msgid=19126118)

• remove EAS account
• uninstall the Gmail (update)
• add EAS account
• install Gmail update

[lemonsquash]

I have the same issue, it seems like integrated EAS in Android was changed somehow with the latest update of Gmail (I've received it on Saturday, since then the problem exists on all my Android devices). Also, my Calendar and Adressbook sync is no longer working.
Maybe this is due to updated requirements for device security policies which SoGO is not able to provide within its EAS implementation afaik...

[andryyy]

Try the steps mentioned above and read the thread @ Google.

You can try to set a 8 digit PIN on your phone, too. Blame the app. :-)

[OCram85]

Same problem here. Downgrading the gmail app works as workaround like described.

[dragoangel]

My coworker said it was fixed with GMail update

[MAGICCC]

Seems Google pushed an update