Mailcow-dockerized: Unable to Log in to email clients.

Created on 21 Dec 2018  ·  33Comments  ·  Source: mailcow/mailcow-dockerized

Hi!

I performed upgrades to both my mailcow instances today, Seems like something has changed that is now not letting me log in via mobile apps (So far, LineageOS Email, GMail and Blackberry Hub is tested)

I Get the following warning: "You've typed an incorrect server address or the server requires a protocol version that Email doesn't support."

The already logged in accounts also can not receive or send any emails. SOGo is working fine and is able to receive and send emails on browser.

I've checked email settings multiple times and they seem accurate hence I have no clue what is going on here.

I'd be happy to provide any additional details required.

picture itsbhanusharma

Most helpful comment

I hope I deleted everything.

Yes, please run ./update.sh

picture andryyy on 21 Dec 2018
❤3

All 33 comments

Hi,

Could you please post Postfix and Dovecot logs?

andryyy picture andryyy on 21 Dec 2018

Sure I can!

Shall I take the logs from the containers or from the admin panel?

itsbhanusharma picture itsbhanusharma on 21 Dec 2018

Best would be logs via Docker. :) docker-compose logs --tail=200 -f postfix-mailcow dovecot-mailcow etc.

andryyy picture andryyy on 21 Dec 2018
👍1

But I see logins.

Am 21.12.2018 um 17:47 schrieb Bhanu notifications@github.com:

Dovecot:

Attaching to mailcowdockerized_dovecot-mailcow_1
dovecot-mailcow_1 | Dec 21 22:05:02 mail CRON[352]: pam_unix(cron:session): session closed for user root
dovecot-mailcow_1 | Dec 21 22:05:12 mail dovecot: lmtp(113): Connect from 172.22.1.6
dovecot-mailcow_1 | Dec 21 22:05:12 mail dovecot: lmtp(113): Disconnect from 172.22.1.6: Client has quit the connection (state=MAIL FROM)
dovecot-mailcow_1 | Dec 21 22:05:12 mail dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8, TLS, TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)
dovecot-mailcow_1 | Dec 21 22:05:12 mail dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8
dovecot-mailcow_1 | Dec 21 22:05:12 mail dovecot: managesieve-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8
dovecot-mailcow_1 | Dec 21 22:05:14 mail dovecot: imap([email protected])<373>: Logged out in=146 out=2974 deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes=0 body_count=0 body_bytes=0
dovecot-mailcow_1 | Dec 21 22:05:31 mail dovecot: imap([email protected])<376>: Logged out in=719 out=73463 deleted=0 expunged=0 trashed=0 hdr_count=100 hdr_bytes=215 body_count=0 body_bytes=0
dovecot-mailcow_1 | Dec 21 22:05:41 mail dovecot: lmtp(113): Connect from 172.22.1.6
dovecot-mailcow_1 | Dec 21 22:05:41 mail dovecot: lmtp(113): Disconnect from 172.22.1.6: Client has quit the connection (state=MAIL FROM)
dovecot-mailcow_1 | Dec 21 22:05:41 mail dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8, TLS, TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)
dovecot-mailcow_1 | Dec 21 22:05:41 mail dovecot: managesieve-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8
dovecot-mailcow_1 | Dec 21 22:05:41 mail dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8
dovecot-mailcow_1 | Dec 21 22:05:57 mail dovecot: lmtp(113): Connect from 172.22.1.6
dovecot-mailcow_1 | Dec 21 22:05:57 mail dovecot: lmtp(113): Disconnect from 172.22.1.6: Client has quit the connection (state=MAIL FROM)
dovecot-mailcow_1 | Dec 21 22:05:57 mail dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8, TLS, TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)
dovecot-mailcow_1 | Dec 21 22:05:57 mail dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8
dovecot-mailcow_1 | Dec 21 22:05:57 mail dovecot: managesieve-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8
dovecot-mailcow_1 | Dec 21 22:06:01 mail CRON[390]: pam_unix(cron:session): session opened for user root by (uid=0)
dovecot-mailcow_1 | Dec 21 22:06:01 mail CRON[389]: pam_unix(cron:session): session opened for user vmail by (uid=0)
dovecot-mailcow_1 | Dec 21 22:06:01 mail CRON[392]: (root) CMD ( /usr/local/bin/imapsync_cron.pl)
dovecot-mailcow_1 | Dec 21 22:06:01 mail CRON[391]: (vmail) CMD (/usr/local/bin/trim_logs.sh >> /dev/console 2>&1)
dovecot-mailcow_1 | Dec 21 22:06:01 mail CRON[389]: pam_unix(cron:session): session closed for user vmail
dovecot-mailcow_1 | Dec 21 22:06:01 mail CRON[390]: pam_unix(cron:session): session closed for user root
dovecot-mailcow_1 | Dec 21 22:06:15 mail dovecot: imap([email protected])<404>: Logged out in=146 out=2974 deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes=0 body_count=0 body_bytes=0
dovecot-mailcow_1 | Dec 21 22:06:15 mail dovecot: lmtp(113): Connect from 172.22.1.6
dovecot-mailcow_1 | Dec 21 22:06:15 mail dovecot: lmtp(113): Disconnect from 172.22.1.6: Client has quit the connection (state=MAIL FROM)
dovecot-mailcow_1 | Dec 21 22:06:16 mail dovecot: imap-login: Aborted login (no auth attempts in 1 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8, TLS, TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)
dovecot-mailcow_1 | Dec 21 22:06:16 mail dovecot: managesieve-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8
dovecot-mailcow_1 | Dec 21 22:06:16 mail dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8
dovecot-mailcow_1 | Dec 21 22:06:32 mail dovecot: imap([email protected])<411>: Logged out in=719 out=73463 deleted=0 expunged=0 trashed=0 hdr_count=100 hdr_bytes=215 body_count=0 body_bytes=0
dovecot-mailcow_1 | Dec 21 22:06:40 mail dovecot: lmtp(113): Connect from 172.22.1.6
dovecot-mailcow_1 | Dec 21 22:06:40 mail dovecot: lmtp(113): Disconnect from 172.22.1.6: Client has quit the connection (state=MAIL FROM)
dovecot-mailcow_1 | Dec 21 22:06:40 mail dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8, TLS, TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)
dovecot-mailcow_1 | Dec 21 22:06:40 mail dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8
dovecot-mailcow_1 | Dec 21 22:06:40 mail dovecot: managesieve-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8
dovecot-mailcow_1 | Dec 21 22:06:55 mail dovecot: lmtp(113): Connect from 172.22.1.6
dovecot-mailcow_1 | Dec 21 22:06:55 mail dovecot: lmtp(113): Disconnect from 172.22.1.6: Client has quit the connection (state=MAIL FROM)
dovecot-mailcow_1 | Dec 21 22:06:55 mail dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8, TLS, TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)
dovecot-mailcow_1 | Dec 21 22:06:55 mail dovecot: managesieve-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8
dovecot-mailcow_1 | Dec 21 22:06:55 mail dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8
dovecot-mailcow_1 | Dec 21 22:07:01 mail CRON[423]: pam_unix(cron:session): session opened for user root by (uid=0)
dovecot-mailcow_1 | Dec 21 22:07:01 mail CRON[422]: pam_unix(cron:session): session opened for user vmail by (uid=0)
dovecot-mailcow_1 | Dec 21 22:07:01 mail CRON[424]: (root) CMD ( /usr/local/bin/imapsync_cron.pl)
dovecot-mailcow_1 | Dec 21 22:07:01 mail CRON[425]: (vmail) CMD (/usr/local/bin/trim_logs.sh >> /dev/console 2>&1)
dovecot-mailcow_1 | Dec 21 22:07:01 mail CRON[422]: pam_unix(cron:session): session closed for user vmail
dovecot-mailcow_1 | Dec 21 22:07:02 mail CRON[423]: pam_unix(cron:session): session closed for user root
dovecot-mailcow_1 | Dec 21 22:07:16 mail dovecot: imap([email protected])<437>: Logged out in=146 out=2974 deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes=0 body_count=0 body_bytes=0
dovecot-mailcow_1 | Dec 21 22:07:28 mail dovecot: lmtp(113): Connect from 172.22.1.6
dovecot-mailcow_1 | Dec 21 22:07:28 mail dovecot: lmtp(113): Disconnect from 172.22.1.6: Client has quit the connection (state=MAIL FROM)
dovecot-mailcow_1 | Dec 21 22:07:28 mail dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8, TLS, TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)
dovecot-mailcow_1 | Dec 21 22:07:28 mail dovecot: managesieve-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8
dovecot-mailcow_1 | Dec 21 22:07:28 mail dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8
dovecot-mailcow_1 | Dec 21 22:07:33 mail dovecot: imap([email protected])<446>: Logged out in=719 out=73463 deleted=0 expunged=0 trashed=0 hdr_count=100 hdr_bytes=215 body_count=0 body_bytes=0
dovecot-mailcow_1 | Dec 21 22:07:54 mail dovecot: lmtp(113): Connect from 172.22.1.6
dovecot-mailcow_1 | Dec 21 22:07:54 mail dovecot: lmtp(113): Disconnect from 172.22.1.6: Client has quit the connection (state=MAIL FROM)
dovecot-mailcow_1 | Dec 21 22:07:54 mail dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8, TLS, TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)
dovecot-mailcow_1 | Dec 21 22:07:54 mail dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8
dovecot-mailcow_1 | Dec 21 22:07:54 mail dovecot: managesieve-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8
dovecot-mailcow_1 | Dec 21 22:08:01 mail CRON[453]: pam_unix(cron:session): session opened for user vmail by (uid=0)
dovecot-mailcow_1 | Dec 21 22:08:01 mail CRON[454]: pam_unix(cron:session): session opened for user root by (uid=0)
dovecot-mailcow_1 | Dec 21 22:08:01 mail CRON[455]: (vmail) CMD (/usr/local/bin/trim_logs.sh >> /dev/console 2>&1)
dovecot-mailcow_1 | Dec 21 22:08:01 mail CRON[456]: (root) CMD ( /usr/local/bin/imapsync_cron.pl)
dovecot-mailcow_1 | Dec 21 22:08:01 mail CRON[453]: pam_unix(cron:session): session closed for user vmail
dovecot-mailcow_1 | Dec 21 22:08:01 mail CRON[454]: pam_unix(cron:session): session closed for user root
dovecot-mailcow_1 | Dec 21 22:08:07 mail dovecot: lmtp(113): Connect from 172.22.1.6
dovecot-mailcow_1 | Dec 21 22:08:07 mail dovecot: lmtp(113): Disconnect from 172.22.1.6: Client has quit the connection (state=MAIL FROM)
dovecot-mailcow_1 | Dec 21 22:08:07 mail dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8, TLS, TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)
dovecot-mailcow_1 | Dec 21 22:08:07 mail dovecot: managesieve-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8
dovecot-mailcow_1 | Dec 21 22:08:07 mail dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8
dovecot-mailcow_1 | Dec 21 22:08:17 mail dovecot: imap([email protected])<471>: Logged out in=146 out=2974 deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes=0 body_count=0 body_bytes=0
dovecot-mailcow_1 | Dec 21 22:08:24 mail dovecot: lmtp(113): Connect from 172.22.1.6
dovecot-mailcow_1 | Dec 21 22:08:24 mail dovecot: lmtp(113): Disconnect from 172.22.1.6: Client has quit the connection (state=MAIL FROM)
dovecot-mailcow_1 | Dec 21 22:08:24 mail dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8, TLS, TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)
dovecot-mailcow_1 | Dec 21 22:08:24 mail dovecot: managesieve-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8
dovecot-mailcow_1 | Dec 21 22:08:24 mail dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8
dovecot-mailcow_1 | Dec 21 22:08:33 mail dovecot: imap([email protected])<482>: Logged out in=719 out=73455 deleted=0 expunged=0 trashed=0 hdr_count=100 hdr_bytes=215 body_count=0 body_bytes=0
dovecot-mailcow_1 | Dec 21 22:08:36 mail dovecot: lmtp(113): Connect from 172.22.1.6
dovecot-mailcow_1 | Dec 21 22:08:36 mail dovecot: lmtp(113): Disconnect from 172.22.1.6: Client has quit the connection (state=MAIL FROM)
dovecot-mailcow_1 | Dec 21 22:08:36 mail dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8, TLS, TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)
dovecot-mailcow_1 | Dec 21 22:08:37 mail dovecot: managesieve-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8
dovecot-mailcow_1 | Dec 21 22:08:37 mail dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8
dovecot-mailcow_1 | Dec 21 22:09:01 mail CRON[492]: pam_unix(cron:session): session opened for user vmail by (uid=0)
dovecot-mailcow_1 | Dec 21 22:09:01 mail CRON[493]: pam_unix(cron:session): session opened for user root by (uid=0)
dovecot-mailcow_1 | Dec 21 22:09:01 mail CRON[497]: (root) CMD ( /usr/local/bin/imapsync_cron.pl)
dovecot-mailcow_1 | Dec 21 22:09:01 mail CRON[496]: (vmail) CMD (/usr/local/bin/trim_logs.sh >> /dev/console 2>&1)
dovecot-mailcow_1 | Dec 21 22:09:01 mail CRON[492]: pam_unix(cron:session): session closed for user vmail
dovecot-mailcow_1 | Dec 21 22:09:01 mail CRON[493]: pam_unix(cron:session): session closed for user root
dovecot-mailcow_1 | Dec 21 22:09:05 mail dovecot: lmtp(113): Connect from 172.22.1.6
dovecot-mailcow_1 | Dec 21 22:09:05 mail dovecot: lmtp(113): Disconnect from 172.22.1.6: Client has quit the connection (state=MAIL FROM)
dovecot-mailcow_1 | Dec 21 22:09:05 mail dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8, TLS, TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)
dovecot-mailcow_1 | Dec 21 22:09:05 mail dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8
dovecot-mailcow_1 | Dec 21 22:09:05 mail dovecot: managesieve-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8
dovecot-mailcow_1 | Dec 21 22:09:17 mail dovecot: imap([email protected])<512>: Logged out in=146 out=2974 deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes=0 body_count=0 body_bytes=0
dovecot-mailcow_1 | Dec 21 22:09:33 mail dovecot: imap([email protected])<516>: Logged out in=719 out=73463 deleted=0 expunged=0 trashed=0 hdr_count=100 hdr_bytes=215 body_count=0 body_bytes=0
dovecot-mailcow_1 | Dec 21 22:09:43 mail dovecot: lmtp(113): Connect from 172.22.1.6
dovecot-mailcow_1 | Dec 21 22:09:43 mail dovecot: lmtp(113): Disconnect from 172.22.1.6: Client has quit the connection (state=MAIL FROM)
dovecot-mailcow_1 | Dec 21 22:09:43 mail dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8, TLS, TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)
dovecot-mailcow_1 | Dec 21 22:09:43 mail dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8
dovecot-mailcow_1 | Dec 21 22:09:43 mail dovecot: managesieve-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8
dovecot-mailcow_1 | Dec 21 22:10:01 mail CRON[523]: pam_unix(cron:session): session opened for user root by (uid=0)
dovecot-mailcow_1 | Dec 21 22:10:01 mail CRON[522]: pam_unix(cron:session): session opened for user vmail by (uid=0)
dovecot-mailcow_1 | Dec 21 22:10:01 mail CRON[527]: (vmail) CMD (/usr/local/bin/trim_logs.sh >> /dev/console 2>&1)
dovecot-mailcow_1 | Dec 21 22:10:01 mail CRON[525]: (root) CMD ( /usr/local/bin/imapsync_cron.pl)
dovecot-mailcow_1 | Dec 21 22:10:01 mail CRON[522]: pam_unix(cron:session): session closed for user vmail
dovecot-mailcow_1 | Dec 21 22:10:02 mail CRON[523]: pam_unix(cron:session): session closed for user root
dovecot-mailcow_1 | Dec 21 22:10:08 mail dovecot: lmtp(113): Connect from 172.22.1.6
dovecot-mailcow_1 | Dec 21 22:10:08 mail dovecot: lmtp(113): Disconnect from 172.22.1.6: Client has quit the connection (state=MAIL FROM)
dovecot-mailcow_1 | Dec 21 22:10:08 mail dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8, TLS, TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)
dovecot-mailcow_1 | Dec 21 22:10:08 mail dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8
dovecot-mailcow_1 | Dec 21 22:10:08 mail dovecot: managesieve-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8
dovecot-mailcow_1 | Dec 21 22:10:18 mail dovecot: imap([email protected])<542>: Logged out in=146 out=2974 deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes=0 body_count=0 body_bytes=0
dovecot-mailcow_1 | Dec 21 22:10:34 mail dovecot: imap([email protected])<545>: Logged out in=719 out=73463 deleted=0 expunged=0 trashed=0 hdr_count=100 hdr_bytes=215 body_count=0 body_bytes=0
dovecot-mailcow_1 | Dec 21 22:10:34 mail dovecot: lmtp(113): Connect from 172.22.1.6
dovecot-mailcow_1 | Dec 21 22:10:34 mail dovecot: lmtp(113): Disconnect from 172.22.1.6: Client has quit the connection (state=MAIL FROM)
dovecot-mailcow_1 | Dec 21 22:10:34 mail dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8, TLS, TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)
dovecot-mailcow_1 | Dec 21 22:10:34 mail dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8
dovecot-mailcow_1 | Dec 21 22:10:34 mail dovecot: managesieve-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8
dovecot-mailcow_1 | Dec 21 22:11:01 mail CRON[551]: pam_unix(cron:session): session opened for user vmail by (uid=0)
dovecot-mailcow_1 | Dec 21 22:11:01 mail CRON[552]: pam_unix(cron:session): session opened for user root by (uid=0)
dovecot-mailcow_1 | Dec 21 22:11:01 mail CRON[554]: (root) CMD ( /usr/local/bin/imapsync_cron.pl)
dovecot-mailcow_1 | Dec 21 22:11:01 mail CRON[556]: (vmail) CMD (/usr/local/bin/trim_logs.sh >> /dev/console 2>&1)
dovecot-mailcow_1 | Dec 21 22:11:01 mail CRON[551]: pam_unix(cron:session): session closed for user vmail
dovecot-mailcow_1 | Dec 21 22:11:01 mail CRON[552]: pam_unix(cron:session): session closed for user root
dovecot-mailcow_1 | Dec 21 22:11:08 mail dovecot: lmtp(113): Connect from 172.22.1.6
dovecot-mailcow_1 | Dec 21 22:11:08 mail dovecot: lmtp(113): Disconnect from 172.22.1.6: Client has quit the connection (state=MAIL FROM)
dovecot-mailcow_1 | Dec 21 22:11:08 mail dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8, TLS, TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)
dovecot-mailcow_1 | Dec 21 22:11:08 mail dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8
dovecot-mailcow_1 | Dec 21 22:11:08 mail dovecot: managesieve-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8
dovecot-mailcow_1 | Dec 21 22:11:19 mail dovecot: imap([email protected])<571><3H6h6op9+s+sFgH4>: Logged out in=146 out=2974 deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes=0 body_count=0 body_bytes=0
dovecot-mailcow_1 | Dec 21 22:11:33 mail dovecot: lmtp(113): Connect from 172.22.1.6
dovecot-mailcow_1 | Dec 21 22:11:33 mail dovecot: lmtp(113): Disconnect from 172.22.1.6: Client has quit the connection (state=MAIL FROM)
dovecot-mailcow_1 | Dec 21 22:11:33 mail dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8, TLS, TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)
dovecot-mailcow_1 | Dec 21 22:11:33 mail dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8
dovecot-mailcow_1 | Dec 21 22:11:33 mail dovecot: managesieve-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8
dovecot-mailcow_1 | Dec 21 22:11:34 mail dovecot: imap([email protected])<580>: Logged out in=719 out=73455 deleted=0 expunged=0 trashed=0 hdr_count=100 hdr_bytes=215 body_count=0 body_bytes=0
dovecot-mailcow_1 | Dec 21 22:11:51 mail dovecot: lmtp(113): Connect from 172.22.1.6
dovecot-mailcow_1 | Dec 21 22:11:51 mail dovecot: lmtp(113): Disconnect from 172.22.1.6: Client has quit the connection (state=MAIL FROM)
dovecot-mailcow_1 | Dec 21 22:11:51 mail dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8, TLS, TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)
dovecot-mailcow_1 | Dec 21 22:11:51 mail dovecot: managesieve-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8
dovecot-mailcow_1 | Dec 21 22:11:51 mail dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.6, lip=172.22.1.8
dovecot-mailcow_1 | Dec 21 22:12:01 mail CRON[588]: pam_unix(cron:session): session opened for user root by (uid=0)
dovecot-mailcow_1 | Dec 21 22:12:01 mail CRON[587]: pam_unix(cron:session): session opened for user vmail by (uid=0)
dovecot-mailcow_1 | Dec 21 22:12:01 mail CRON[589]: (root) CMD ( /usr/local/bin/imapsync_cron.pl)
dovecot-mailcow_1 | Dec 21 22:12:01 mail CRON[590]: (vmail) CMD (/usr/local/bin/trim_logs.sh >> /dev/console 2>&1)
dovecot-mailcow_1 | Dec 21 22:12:01 mail CRON[587]: pam_unix(cron:session): session closed for user vmail
dovecot-mailcow_1 | Dec 21 22:12:01 mail CRON[588]: pam_unix(cron:session): session closed for user root
dovecot-mailcow_1 | Waiting for database to come up...
dovecot-mailcow_1 | Waiting for database to come up...
dovecot-mailcow_1 | Waiting for database to come up...
dovecot-mailcow_1 | Uptime: 2 Threads: 8 Questions: 25 Slow queries: 0 Opens: 25 Flush tables: 1 Open tables: 17 Queries per second avg: 12.500
dovecot-mailcow_1 | The user vmail' is already a member of tty'.
dovecot-mailcow_1 | % Total % Received % Xferd Average Speed Time Time Time Current
dovecot-mailcow_1 | Dload Upload Total Spent Left Speed
100 94827 100 94827 0 0 57959 0 0:00:01 0:00:01 --:--:-- 57998
dovecot-mailcow_1 | 20_blatspammer.cf
dovecot-mailcow_1 | 70_HS_body.cf
dovecot-mailcow_1 | 70_HS_header.cf
dovecot-mailcow_1 | 2018-12-21 22:14:18,777 CRIT Set uid to user 0
dovecot-mailcow_1 | 2018-12-21 22:14:18,785 INFO supervisord started with pid 1
dovecot-mailcow_1 | 2018-12-21 22:14:19,789 INFO spawned: 'processes' with pid 84
dovecot-mailcow_1 | 2018-12-21 22:14:19,793 INFO spawned: 'cron' with pid 85
dovecot-mailcow_1 | 2018-12-21 22:14:19,798 INFO spawned: 'dovecot' with pid 86
dovecot-mailcow_1 | 2018-12-21 22:14:19,810 INFO spawned: 'syslog-ng' with pid 87
dovecot-mailcow_1 | Dec 21 22:14:20 mail syslog-ng[87]: syslog-ng starting up; version='3.8.1'
dovecot-mailcow_1 | Dec 21 22:14:20 mail dovecot: master: Dovecot v2.3.4 (0ecbaf23d) starting up for imap, sieve, lmtp, pop3
dovecot-mailcow_1 | 2018-12-21 22:14:21,032 INFO success: processes entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
dovecot-mailcow_1 | 2018-12-21 22:14:21,033 INFO success: cron entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
dovecot-mailcow_1 | 2018-12-21 22:14:21,034 INFO success: dovecot entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
dovecot-mailcow_1 | 2018-12-21 22:14:21,034 INFO success: syslog-ng entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
dovecot-mailcow_1 | Dec 21 22:14:21 mail dovecot: imap([email protected])<103>: Logged out in=146 out=2966 deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes=0 body_count=0 body_bytes=0
dovecot-mailcow_1 | Dec 21 22:14:36 mail dovecot: imap([email protected])<106>: Logged out in=719 out=73463 deleted=0 expunged=0 trashed=0 hdr_count=100 hdr_bytes=215 body_count=0 body_bytes=0
dovecot-mailcow_1 | Dec 21 22:14:41 mail dovecot: lmtp(110): Connect from 172.22.1.5
dovecot-mailcow_1 | Dec 21 22:14:41 mail dovecot: lmtp(110): Disconnect from 172.22.1.5: Client has quit the connection (state=MAIL FROM)
dovecot-mailcow_1 | Dec 21 22:14:41 mail dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.5, lip=172.22.1.6, TLS, TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)
dovecot-mailcow_1 | Dec 21 22:14:41 mail dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.5, lip=172.22.1.6
dovecot-mailcow_1 | Dec 21 22:14:41 mail dovecot: managesieve-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=172.22.1.5, lip=172.22.1.6
dovecot-mailcow_1 | Dec 21 22:15:01 mail CRON[114]: pam_unix(cron:session): session opened for user vmail by (uid=0)
dovecot-mailcow_1 | Dec 21 22:15:01 mail CRON[117]: (vmail) CMD (/usr/local/bin/trim_logs.sh >> /dev/console 2>&1)
dovecot-mailcow_1 | Dec 21 22:15:01 mail CRON[115]: pam_unix(cron:session): session opened for user root by (uid=0)
dovecot-mailcow_1 | Dec 21 22:15:01 mail CRON[116]: (root) CMD ( /usr/local/bin/imapsync_cron.pl)
dovecot-mailcow_1 | Dec 21 22:15:02 mail CRON[114]: pam_unix(cron:session): session closed for user vmail
dovecot-mailcow_1 | Dec 21 22:15:03 mail CRON[115]: pam_unix(cron:session): session closed for user root
dovecot-mailcow_1 | Dec 21 22:15:15 mail dovecot: lmtp(110): Connect from 172.22.1.5
dovecot-mailcow_1 | Dec 21 22:15:15 mail dovecot: lmtp(110): Disconnect from 172.22.1.5: Client has quit the connection (state=MAIL FROM)
dovecot-mailcow_1 | Dec 21 22:15:15 mail dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.5, lip=172.22.1.6, TLS, TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)
dovecot-mailcow_1 | Dec 21 22:15:15 mail dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.5, lip=172.22.1.6
dovecot-mailcow_1 | Dec 21 22:15:15 mail dovecot: managesieve-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=172.22.1.5, lip=172.22.1.6
dovecot-mailcow_1 | Dec 21 22:15:21 mail dovecot: imap([email protected])<136>: Logged out in=146 out=2966 deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes=0 body_count=0 body_bytes=0
dovecot-mailcow_1 | Dec 21 22:15:34 mail dovecot: lmtp(110): Connect from 172.22.1.5
dovecot-mailcow_1 | Dec 21 22:15:34 mail dovecot: lmtp(110): Disconnect from 172.22.1.5: Client has quit the connection (state=MAIL FROM)
dovecot-mailcow_1 | Dec 21 22:15:34 mail dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.5, lip=172.22.1.6, TLS, TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)
dovecot-mailcow_1 | Dec 21 22:15:34 mail dovecot: managesieve-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=172.22.1.5, lip=172.22.1.6
dovecot-mailcow_1 | Dec 21 22:15:34 mail dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.5, lip=172.22.1.6
dovecot-mailcow_1 | Dec 21 22:15:36 mail dovecot: imap([email protected])<144>: Logged out in=719 out=73463 deleted=0 expunged=0 trashed=0 hdr_count=100 hdr_bytes=215 body_count=0 body_bytes=0
dovecot-mailcow_1 | Dec 21 22:15:38 mail dovecot: lmtp(110): Connect from 172.22.1.5
dovecot-mailcow_1 | Dec 21 22:15:39 mail dovecot: lmtp(110): Disconnect from 172.22.1.5: Client has quit the connection (state=MAIL FROM)
dovecot-mailcow_1 | Dec 21 22:15:39 mail dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.5, lip=172.22.1.6, TLS, TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)
dovecot-mailcow_1 | Dec 21 22:15:39 mail dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.5, lip=172.22.1.6
dovecot-mailcow_1 | Dec 21 22:15:39 mail dovecot: managesieve-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=172.22.1.5, lip=172.22.1.6
dovecot-mailcow_1 | Dec 21 22:16:01 mail CRON[150]: pam_unix(cron:session): session opened for user root by (uid=0)
dovecot-mailcow_1 | Dec 21 22:16:01 mail CRON[151]: (root) CMD ( /usr/local/bin/imapsync_cron.pl)
dovecot-mailcow_1 | Dec 21 22:16:01 mail CRON[149]: pam_unix(cron:session): session opened for user vmail by (uid=0)
dovecot-mailcow_1 | Dec 21 22:16:01 mail CRON[152]: (vmail) CMD (/usr/local/bin/trim_logs.sh >> /dev/console 2>&1)
dovecot-mailcow_1 | Dec 21 22:16:01 mail CRON[149]: pam_unix(cron:session): session closed for user vmail
dovecot-mailcow_1 | Dec 21 22:16:01 mail CRON[150]: pam_unix(cron:session): session closed for user root
dovecot-mailcow_1 | Dec 21 22:16:16 mail dovecot: lmtp(110): Connect from 172.22.1.5
dovecot-mailcow_1 | Dec 21 22:16:16 mail dovecot: lmtp(110): Disconnect from 172.22.1.5: Client has quit the connection (state=MAIL FROM)
dovecot-mailcow_1 | Dec 21 22:16:16 mail dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.5, lip=172.22.1.6, TLS, TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)
dovecot-mailcow_1 | Dec 21 22:16:16 mail dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.5, lip=172.22.1.6
dovecot-mailcow_1 | Dec 21 22:16:16 mail dovecot: managesieve-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=172.22.1.5, lip=172.22.1.6

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andryyy picture andryyy on 21 Dec 2018

Where shall I start diagnosing?
I'm running all off the shelf kind of configuration. the servers are hosted on different providers so I can't even call it an issue from the host.

SOGo works fine, Just any of my android phones are not logging in!

itsbhanusharma picture itsbhanusharma on 21 Dec 2018

SOGo works fine?

Have you checked netfilter logs? Is your IP banned?

andryyy picture andryyy on 21 Dec 2018

How is your phone configured? IMAP and SMTP?

andryyy picture andryyy on 21 Dec 2018

I don't see my IP address(es) in netfilter so I'm assuming I'm not banned.

About the Phones, I select "Exchange ActiveSync" as the method while trying to login as recommended in the Docs!

Shall I try IMAP or SMTP?

itsbhanusharma picture itsbhanusharma on 21 Dec 2018

Update:
IMAP & SMTP login is working fine! ActiveSync isn't working!

itsbhanusharma picture itsbhanusharma on 21 Dec 2018

Then you need to check MySQL and SOGo logs.

andryyy picture andryyy on 21 Dec 2018

Looks like it is syncing. Don’t refresh every few seconds and just wait for a while. You could also reset your EAS cache in mailcow UI AFTER you deleted your account from that phone. Then set it up again.

mailcow is working fine, so I’m closing it. SOGo related questions can be asked on IRC, but keep in mind that we don’t offer SOGo support. :)

andryyy picture andryyy on 21 Dec 2018

I Think I was unclear!

Here is a screenshot!

itsbhanusharma picture itsbhanusharma on 21 Dec 2018

And this one, from GMail

itsbhanusharma picture itsbhanusharma on 21 Dec 2018

Check the server name.

.ooo?

Am 21.12.2018 um 18:31 schrieb Bhanu notifications@github.com:

I Think I was unclear!

Here is a screenshot!

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andryyy picture andryyy on 21 Dec 2018

Look at your logs. There are phones synchronizing right now! SOGo is up and running.

You can check if it run out of workers.

Am 21.12.2018 um 18:33 schrieb Bhanu notifications@github.com:

And this one, from GMail

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andryyy picture andryyy on 21 Dec 2018

Hostnames are both correct!
mail.xyxyxy.ooo (yes, .ooo is a valid gTLD)
mail.xyxyxy.com

I never saw this error prior to the update today, I still can't receive emails from the accounts that were previously synced using EAS and when I'm trying to remove and re-add any account, I'm getting that error.

itsbhanusharma picture itsbhanusharma on 21 Dec 2018

Login from your phone to the SOGo web interface.

From your phone. Not from home. From the same phone you are using for EAS.

andryyy picture andryyy on 21 Dec 2018

Again: you can see synchronizing clients in your logs. SOGo is working. It may have run out of workers. mailcow may have banned you etc.

Find your failed login in the SOGo and Dovecot logs.

andryyy picture andryyy on 21 Dec 2018

Login from your phone to the SOGo web interface.

From your phone. Not from home. From the same phone you are using for EAS.

I Tried logging in on Chrome Browser on Phone, It logs in Just fine (Both, On Cellular and WiFi)
Logins on GMail still don't work for me.

itsbhanusharma picture itsbhanusharma on 21 Dec 2018

Okay. I will check the image in a bit.

Am 21.12.2018 um 19:01 schrieb Bhanu notifications@github.com:

Login from your phone to the SOGo web interface.

From your phone. Not from home. From the same phone you are using for EAS.

I Tried logging in on Chrome Browser on Phone, It logs in Just fine (Both, On Cellular and WiFi)
Logins on GMail still don't work for me.

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andryyy picture andryyy on 21 Dec 2018

I Tried adding the account to the default windows 10 Mail app and this is what it says!
image

itsbhanusharma picture itsbhanusharma on 21 Dec 2018

Also, I don't really know if it matters or not but the SOGo web ui has changed to green color since update. it used to be blue!

itsbhanusharma picture itsbhanusharma on 21 Dec 2018

This looks like the Apple version of the issue that I'm facing:
https://github.com/mailcow/mailcow-dockerized/issues/2112

It mentions that EAS isn't working!

itsbhanusharma picture itsbhanusharma on 21 Dec 2018

You will need to wait.

andryyy picture andryyy on 21 Dec 2018
👍1

Okay, I actually forgot to compile SOGo with ActiveSync. :-D Well done.

I have reverted to SOGos repository until I fixed it. I tried to fix it in a hurry but failed due to a missing lib.

andryyy picture andryyy on 21 Dec 2018
🎉1

So an update shall fix the issues for now right?

Ps: Can i delete the comments with server logs above?

itsbhanusharma picture itsbhanusharma on 21 Dec 2018

I hope I deleted everything.

Yes, please run ./update.sh

andryyy picture andryyy on 21 Dec 2018
❤3

Thanks @andryyy it works again 👍

ntimo picture ntimo on 21 Dec 2018

Sorry, messed that up. Shame on me. :(

andryyy picture andryyy on 21 Dec 2018

No problem :) May I ask why you changed how the SOGo container was build? I am just curious.

ntimo picture ntimo on 21 Dec 2018

@andryyy Happy Holidays!

Thanks once again for a Quick fix.

itsbhanusharma picture itsbhanusharma on 21 Dec 2018
❤1 👍1

@ntimo I want to provide stable SOGo builds. :)

andryyy picture andryyy on 21 Dec 2018
👍1

Closing this since issue is fixed (kinda) will wait for stable sogo builds next year 🦄

Cheers!
Merry Christmas & A Happy New Year @andryyy

itsbhanusharma picture itsbhanusharma on 23 Dec 2018
❤1
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