Mail: App not loading when installing from app store

Created on 13 Dec 2016 · 22Comments · Source: nextcloud/mail

Steps to reproduce

Install mail 0.6.2 from the Nc app store
Open the mail app

Expected behaviour

It should load

Actual behaviour

It doesn't load

Logs

Browser log

2016-12-13-133506_1916x754_scrot

bug

Source

juliushaertl

All 22 comments

vendor/.../build/ directories are not existent in the released packages.

juliushaertl on 13 Dec 2016

Could the markdown editor somehow interfere with our js files? Apparently something breaks requirejs.

vendor/.../build/ directories are not existent in the released packages.

Which file/directory is needed?

ChristophWurst on 13 Dec 2016

Oh, do you have debug mode enabled? Indeed some files are missing, but it should not affect the bundled mail.min.js file as it includes everything.

ChristophWurst on 13 Dec 2016

@ChristophWurst Ah thanks. It works fine after disabling files_markdown and debug mode.

Which file/directory is needed?

When debug mode is enabled it tries to fetch js/vendor/backbone.radio/build.backbone.radio.js and js/vendor/ical.js/build/ical.min.js which do not exist.

The following errors appear with disabled debug mode and enabled files_markdown app:

2016-12-13-141038_728x107_scrot
2016-12-13-141044_672x146_scrot

juliushaertl on 13 Dec 2016

👍1

The following errors appear with disabled debug mode and enabled files_markdown app:

I'd say that's a bug of the files_markdown app. Its js should not be loaded on other app's pages.

When debug mode is enabled it tries to fetch js/vendor/backbone.radio/build.backbone.radio.js and js/vendor/ical.js/build/ical.min.js which do not exist.

I messed up the rsync command in the Makefile, apparently excludes are not relative paths but patterns. I wanted to exclude the build directory of the app, but that also excluded any build dir in the directory tree.

ChristophWurst on 13 Dec 2016

👍1

Jep, had exactly the same. Deactivated debug now.

eppfel on 13 Dec 2016

Same here, mail app version 0.6.2. is not loading after update, I tested in ownCloud 9.1.3, this is the error log from the browser console:

Die Ressource von "https://domain.tld/apps/files/" wurde auf Grund eines nicht übereinstimmenden MIME-Typs blockiert (X-Content-Type-Options: nosniff).
Error: Script error for "ical", needed by: service/davservice
http://requirejs.org/docs/errors.html#scripterror

plastikschnitzer on 17 Dec 2016

Die Ressource von "https://domain.tld/apps/files/" wurde auf Grund eines nicht übereinstimmenden MIME-Typs blockiert (X-Content-Type-Options: nosniff).
Error: Script error for "ical", needed by: service/davservice
http://requirejs.org/docs/errors.html#scripterror

Is debug mode enabled? Do you use the markdown app too?

ChristophWurst on 18 Dec 2016

Loglevel was set to 2 in config.php.

But I think my testing cloud is broken, I did updates to ownCloud 9.1.3 in production clouds which also included mail update to 0.6.2 and here the app is loading.

My nextCloud is not up to date (yet) …

plastikschnitzer on 18 Dec 2016

Loglevel was set to 2 in config.php.

Log level and debug more are two different config values. The latter is enabled/disabled by 'debug' => true, in config.php.

ChristophWurst on 18 Dec 2016

Yes, debug is set to true.
I have to re-order all my testing and production clouds. They are too many and I am loosing the overview … ;-)

plastikschnitzer on 18 Dec 2016

I've uploaded a fresh nightly build that contains the fix for this issue to https://apps.nextcloud.com/apps/mail 🚀🚤💨

ChristophWurst on 18 Dec 2016

I can't enable Mail 0.6.2 (cloned from Github)

Error: it makes the server unstable

auswahl_002

Sanookmakmak on 23 Jan 2017

I can't enable Mail 0.6.2 (cloned from Githaub)

Error: it makes the server unstable

That's no surprise. You're missing a lot of stuff if you just clone the repo. Check the readme on how to set things up for development. If you just want to use the app either use a release or a nightly build.

ChristophWurst on 23 Jan 2017

I don't know how to install a nightly build, sorry.
How can i achive that?

Sanookmakmak on 23 Jan 2017

download the archive
unpack it in the apps dir of your Nextcloud (make sure to remove any previous version first)

Installing apps via the app store is the recommended way though :-)

ChristophWurst on 23 Jan 2017

any further questions should be asked in the forum https://help.nextcloud.com. This is the issue tracker. Thanks

ChristophWurst on 23 Jan 2017

OK.

cd /var/www/nextcloud/apps/
rm -rf mail
git clone https://github.com/nextcloud/mail

makes the server unstable as mentioned above.

Unpacking the zip file

auswahl_003

to
/var/www/nextcloud/apps

creates a folder

/var/www/nextcloud/apps/mail-master

Next step is the update from 0.6.2 to 0.6.2

auswahl_004

After updating and enabling the mail app, it still does not work. Still 2 hourglasses. debug=false in config.php, Markdown editor is disabled.

auswahl_006

With enbled Markdown editor

auswahl_007
auswahl_008
auswahl_009

Disabling Piwik does not make an enhancement.

Sanookmakmak on 23 Jan 2017

Please use a release from the appstore apps.nextcloud.com. Downloading the source zip is more or less the same as doing a git cone – you're missing many important files.

ChristophWurst on 24 Jan 2017

Also not working. Still 2 hourglasses.
auswahl_001

Sanookmakmak on 24 Jan 2017

I tried enabling the app on a Spreedbox running Nextcloud 12 and I get the two hourglasses:

jsxc.js:183 [WARN] Unable to create user prefix
jsxc.js:183 [WARN] Unable to create user prefix
daemon.js:42 Spreedbox: plugin loaded
daemon.js:42 Spreedbox: login detected
daemon.js:93 Uncaught ReferenceError: spreedboxNotify is not defined
at daemon.js:93
at HTMLDocument. (daemon.js:116)
at j (jquery.min.js:sourcemap:2)
at Object.fireWith [as resolveWith] (jquery.min.js:sourcemap:2)
at Function.ready (jquery.min.js:sourcemap:2)
at HTMLDocument.I (jquery.min.js:sourcemap:2)

PeterEdens on 15 Aug 2017

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