Magicmirror: Sudden Black Screen Today, Cannot Fix

Created on 8 Oct 2018 · 17Comments · Source: MichMich/MagicMirror

As of this morning I suddenly began to have a black screen instead of any modules showing. Reboot and full MM2 install does not change anything.

pi@raspberrypi:~ $ pm2 start mm.sh
[PM2] Applying action restartProcessId on app mm
[PM2] [mm](0) ✓
[PM2] Process successfully started
┌──────┬──────┬────────┬───┬─────┬──────────┐
│ Name │ mode │ status │ ↺ │ cpu │ memory │
├──────┼──────┼────────┼───┼─────┼──────────┤
│ mm │ fork │ online │ 0 │ 0% │ 2.6 MB │
└──────┴──────┴────────┴───┴─────┴──────────┘
Use pm2 show <id|name> to get more details about an app
pi@raspberrypi:~ $ pm2 logs mm
[TAILING] Tailing last 15 lines for [mm] process (change the value with --lines option)
/home/pi/.pm2/logs/mm-error.log last 15 lines:
0|mm | MESA-LOADER: failed to retrieve device information
0|mm | MESA-LOADER: failed to retrieve device information
0|mm | libGL error: MESA-LOADER: failed to retrieve device information
0|mm | MESA-LOADER: failed to retrieve device information
0|mm | MESA-LOADER: failed to retrieve device information
0|mm | libGL error: MESA-LOADER: failed to retrieve device information
0|mm | MESA-LOADER: failed to retrieve device information
0|mm | MESA-LOADER: failed to retrieve device information
0|mm | [858:1008/121651.676339:FATAL:bus.cc(1152)] D-Bus connection was disconnected. Aborting.
0|mm | libGL error: MESA-LOADER: failed to retrieve device information
0|mm | MESA-LOADER: failed to retrieve device information
0|mm | MESA-LOADER: failed to retrieve device information
0|mm | libGL error: MESA-LOADER: failed to retrieve device information
0|mm | MESA-LOADER: failed to retrieve device information
0|mm | MESA-LOADER: failed to retrieve device information

/home/pi/.pm2/logs/mm-out.log last 15 lines:
0|mm | ====================== Starting node_helper for module [MMM-MyCommute]
0|mm | Connecting socket for: newsfeed
0|mm | Starting module: newsfeed
0|mm | Sockets connected & modules started ...
0|mm | Launching application.
0|mm | Shutting down server...
0|mm | Stopping module helper: calendar
0|mm | Stopping module helper: MMM-RottenTomatoes
0|mm | Stopping module helper: MMM-3Day-Forecast
0|mm | Stopping module helper: MMM-MyCommute
0|mm | Stopping module helper: newsfeed
0|mm |
0|mm | > [email protected] start /home/pi/MagicMirror
0|mm | > sh run-start.sh
0|mm |

0|mm | Starting MagicMirror: v2.5.0
0|mm | Loading config ...
0|mm | Loading module helpers ...
0|mm | No helper found for module: alert.
0|mm | No helper found for module: clock.
0|mm | Initializing new module helper ...
0|mm | Module helper loaded: calendar
0|mm | No helper found for module: compliments.
0|mm | Initializing new module helper ...
0|mm | Module helper loaded: MMM-RottenTomatoes
0|mm | Initializing new module helper ...
0|mm | Module helper loaded: MMM-3Day-Forecast
0|mm | Initializing new module helper ...
0|mm | Module helper loaded: MMM-MyCommute
0|mm | Initializing new module helper ...
0|mm | Module helper loaded: newsfeed
0|mm | All module helpers loaded.
0|mm | Starting server on port 8080 ...
0|mm | Server started ...
0|mm | Connecting socket for: calendar
0|mm | Starting node helper for: calendar
0|mm | Connecting socket for: MMM-RottenTomatoes
0|mm | Connecting socket for: MMM-3Day-Forecast
0|mm | MMM-3Day-Forecast helper, started...
0|mm | Connecting socket for: MMM-MyCommute
0|mm | ====================== Starting node_helper for module [MMM-MyCommute]
0|mm | Connecting socket for: newsfeed
0|mm | Starting module: newsfeed
0|mm | Sockets connected & modules started ...
0|mm | Launching application.
0|mm | libGL error: MESA-LOADER: failed to retrieve device information
0|mm | MESA-LOADER: failed to retrieve device information
0|mm | MESA-LOADER: failed to retrieve device information

I tried all the troubleshooting guides, but I can't seem to fix it. I even tried reverting back to the stock config.js, but no luck.

Platform: Raspberry Pi 3B+, Electron version 2.0.0

MagicMirror Version: Latest, 2.5

Configuration: Happy to provide any details, but even the stock, unaltered config.js appears as a black screen.

Source

chiefanand

Most helpful comment

The same problem. Now it's just a Mirror. Without any Magic ;)

wkra on 11 Oct 2018

😄3

All 17 comments

I am having the same issue. I upgraded to version 2.5 and my mirror displays black screen ever since. Please help

illskool on 9 Oct 2018

The same problem. Now it's just a Mirror. Without any Magic ;)

wkra on 11 Oct 2018

😄3

I ended up restoring a backup that was on the previous version of MM2 and removing the update alert module - running perfectly again! Not sure what the issue is at all, but it's working well enough for my needs now.

chiefanand on 12 Oct 2018

I created a new config file and placed in the configuration folder but still nothing shows up except a black screen. Anyone have any ideas!

newbee46 on 15 Oct 2018

12 days from bug report and no response or idea? Is it a marginal problem? Should I remove my MM and setup it from beginning or is there less invasive fix?

wkra on 20 Oct 2018

I've been on holiday, so sorry for the slow response.

Any errors in the node console or browser console?
Did you try to disable any 3rd party modules?
Did you check the config file on mistakes?
Did you tried reinstalling the node_modules?

MichMich on 26 Oct 2018

🎉1

Mostly this in my chrome console.

Refused to execute script from '<URL>' because its MIME type ('text/html') is not executable, and strict MIME type checking is enabled.

Refused to execute script from 'http://192.168.1.2:11061/vendor/node_modules/moment/min/moment-with-locales.js' because its MIME type ('text/html') is not executable, and strict MIME type checking is enabled.

Joshua2504 on 27 Oct 2018

Had the same problem, after copying parts of the config to the sample i could narrow it down to address: "". If left blank MagicMirror showed only a black screen which could not be quit by ctrl+q. With localhost or 127.0.0.1 everything worked like expected. Additional, while the pi has only shown a black screen, Firefox on my PC did show nearly a full Mirror when connected to the pi's IP, only the modules currentweather and waetherforecast did not show up. Edit: address: "0.0.0.0" works also.

jo-cee on 27 Oct 2018

Had the same problem, after copying parts of the config to the sample i could narrow it down to address: "". If left blank MagicMirror showed only a black screen which could not be quit by ctrl+q. With localhost or 127.0.0.1 everything worked like expected. Additional, while the pi has only shown a black screen, Firefox on my PC did show nearly a full Mirror when connected to the pi's IP, only the modules currentweather and waetherforecast did not show up. Edit: address: "0.0.0.0" works also.

Please check your Firefox console for any errors if you haven't done this already.

Joshua2504 on 27 Oct 2018

Loading failed for the <script> with source “http://192.168.10.10:8080/modules/MMM-WatchDog//MMM-WatchDog.js”. 192.168.10.10:8080:1:1
Error on loading script: modules/MMM-WatchDog//MMM-WatchDog.js loader.js:190:5
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://api.openweathermap.org/data/2.5/weather?id=2867838&units=metric&lang=de&APPID=xxx. (Reason: CORS request did not succeed).[Learn More]
currentweather: Could not load weather. currentweather.js:330:6
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://api.openweathermap.org/data/2.5/forecast/daily?id=2867838&units=metric&lang=de&APPID=xxx. (Reason: CORS request did not succeed).[Learn More]
weatherforecast: Could not load weather. weatherforecast.js:268:6

(i deleted the APPID)

These errors show up in the console of Firefox when going back to the blackscreen-config. Disabling watchdog, same result, pi black, remote firefox missing weather.

jo-cee on 28 Oct 2018

Just that I understand correcty: is this issue fixed with the correct address?

MichMich on 30 Oct 2018

The 7 inch touch screen of my pi works normally when i use localhost or 127.0.0.1or 0.0.0.0, these are the values i tested. It is black, when i left the adress emptyor used ::.

jo-cee on 30 Oct 2018

Since the problem is solved when you fill in the correct address: can I close this issue?

MichMich on 6 Nov 2018

Seems the OP did find a solution for his problem, my problem is fixed.

jo-cee on 6 Nov 2018

I am facing the same issue. Can you please let me know why does everything works for the first time but after a reboot, a empty black screen shows up?