Magento2: getTracking() not found in 2.3.3

[gazsmith10]

I am getting the error :

Fatal error: Uncaught Error: Call to undefined method Magento\Framework\Phrase::getTracking() in /domains/XX/http/vendor/magento/module-shipping/view/frontend/templates/tracking/details.phtml:21 Stack trace: #0

On the customer "track order" (through the back end also) which is the popup.html in in module-shipping.

I have seen the magento github it was apperently fixed by 2.2 but i'm on 2.3.3 and i'm getting the issue.

[m2-assistant[bot]]

Hi @gazsmith10. Thank you for your report.
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• [ ] Information on your environment
• [ ] Steps to reproduce
• [ ] Expected and actual results

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[zaximus84]

The problem is in \Magento\ShippingModel\Order\Track::getNumberDetail. If a carrier instance can be loaded, the logic assumes it will have a getTrackingInfo method that will return a data object. When it doesn't, a phrase object is returned instead. A phrase object is fundamentally incompatible with Magento_Shipping::tracking/details.phtml.

When a carrier instance doesn't return tracking info, it should fall back to the same behavior it uses when there is no carrier instance: return an array containing the title and tracking number.

I recommend getNumberDetail be updated to this:

`
$carrierInstance = $this->_carrierFactory->create($this->getCarrierCode());
if ($carrierInstance) {
$carrierInstance->setStore($this->getStore());
$carrierInfo = $carrierInstance->getTrackingInfo($this->getNumber());
if ($carrierInfo) {
return $carrierInfo;
}
}

$trackingInfo = [];
$trackingInfo['title'] = $this->getTitle();
$trackingInfo['number'] = $this->getTrackNumber();
return $trackingInfo;

`