Magento2: Configurable product is not display shipping information on checkout page

Created on 31 Jul 2019  路  6Comments  路  Source: magento/magento2

Preconditions (*)

  1. Magento ver. 2.3.2
  2. Browser: Any
  3. Hosted on Apache2

Steps to reproduce (*)

  1. Install Magento 2.3.2
  2. Create one simple product and one configurable product with any attribute [here I have use color].
  3. First, add the simple product to cart and proceed checkout it works normally [with the simple product is redirected to the [magento project]/checkout/#shipping default] it will display Shipping information. Place order and next...
  4. Add configurable product to cart and proceed checkout, it not working properly [with the configurable product it will automatically redirect to [magento project]/checkout/#payment]. /#shipping is not displayed.
  5. Every time when I have tried to proceed checkout with configurable Product it will automatically redirect on payment section.
  6. I have checked with 5/0 Weight for the configurable product but the same issue is faced.

Expected result (*)

  1. For any product [configurable/simple/etc] the process will be the same.
  2. shipping is required for a product.

Actual result (*)

  1. Here we can see the Configurable Product demo[Configurable Product].
  2. Here we can see the Simple Product demo [Simple product].
  3. When one simple product and one configurable Product add to cart and Proceed to checkout then it will work fine. [ simple+configurable product].
Format is valid needs update

Most helpful comment

@bhaveshpp : Please check the children of the configurable product. I think it is the Virtual Product. So it doesn't have the shipping.

All 6 comments

Hi @bhaveshpp. Thank you for your report.
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@bhaveshpp do you confirm that you were able to reproduce the issue on vanilla Magento instance following steps to reproduce?

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Hi @engcom-Bravo. Thank you for working on this issue.
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@bhaveshpp : Please check the children of the configurable product. I think it is the Virtual Product. So it doesn't have the shipping.

@bhaveshpp, exactly the same behavior described in #23912. I thought that the reason is 0 price or 0 weight of the configurable when price and weight have only configurable variants (simple product with some color) but it looks like I was wrong.

@bhaveshpp, if your problem was solved please close this issue.

@TomashKhamlai Thank you
@edenduong Thank you for Providing me solution
My issue is solved.

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