Magento2: Can't invoice on Magento 2.3.2 :(

Created on 30 Jul 2019  路  10Comments  路  Source: magento/magento2

Preconditions (*)

  1. 2.3.2
  2. Magento Back-end creating-and-invoicing orders

Steps to reproduce (*)

  1. I have created a new order, messed around with the order status to test the e-mails,
  2. Pressed "Invoice", ticked "email copy of invoice" en clicked "Submit Invoice"

Expected result (*)

  1. I'd expected Magento to continue to create the invoice and close the order
    2.

Actual result (*)

  1. This error message: "The invoice can't be saved at this time. Please try again later."
  2. 2.

I am sorry, I am quite new to Magento and a rookie when it comes to GitHub but please bear with me.
Hope some one knows of a fix!

Thanks,
Twan

Format is valid needs update

Most helpful comment

Hi

anyone how to fix this problem The invoice can't be saved at this time. Please try again later.

All 10 comments

Hi @TzumB. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

  • [ ] Summary of the issue
  • [ ] Information on your environment
  • [ ] Steps to reproduce
  • [ ] Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento give me 2.3-develop instance - upcoming 2.3.x release

For more details, please, review the Magento Contributor Assistant documentation.

@TzumB do you confirm that you were able to reproduce the issue on vanilla Magento instance following steps to reproduce?

  • [ ] yes
  • [ ] no

Hi @shikhamis11. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: :point_down:

  • [ ] 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
    DetailsIf the issue has a valid description, the label Issue: Format is valid will be added to the issue automatically. Please, edit issue description if needed, until label Issue: Format is valid appears.
  • [ ] 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue. If the report is valid, add Issue: Clear Description label to the issue by yourself.

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I have just discovered that the error only occurs when I have a virtual product on the order.
I am trying to invoice a service (virtual product) together with some materials (simple product) and this is where the error happens.
When I remove the virtual product from the order it WILL invoice!

@magento give me 2.3-develop instance

Hi @shikhamis11. Thank you for your request. I'm working on Magento 2.3-develop instance for you

Hi @shikhamis11, here is your Magento instance.
Admin access: https://i-23950-2-3-develop.instances.magento-community.engineering/admin
Login: admin Password: 123123q
Instance will be terminated in up to 3 hours.

Hello @TzumB
Thank you for reporting this issue , but I am not able to reproduce it either on magento 2.3- develop instance or magento 2.3.2 . Please try to reproduce it on the magento 2 develop instance and share screenshots if you are able to reproduce it

Hello @TzumB
I am closing this issue now .. message here If you are still able to reproduce it. also share screenshots if available

Hi

anyone how to fix this problem The invoice can't be saved at this time. Please try again later.

I m facing same problem after upgraded from 2.3.4 to 2.3.6. Getting error when trying to submit invoice. Everything was working fine on 2.3.4
(The invoice can't be saved at this time. Please try again later.)

Is there anyone who can please help? @shikhamis11

Screenshot
https://prnt.sc/w4cguo

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