Magento2: Edit configurations can't save products

Created on 17 May 2019  路  16Comments  路  Source: magento/magento2

Edit configurations can't save products.

Preconditions (*)

  1. Magento 2.2
  2. Magento 2.3

Steps to reproduce (*)

all step to show issue above
step 1: click to Edit configurations button
https://prnt.sc/npq139
step 2: Select new option for attribute
https://prnt.sc/npq1tk
step 3: Apply images for all
https://prnt.sc/npq2p0
Step 4: Generate products
Step 5: Save it

After save shown error
https://prnt.sc/npq3fx

Also review below video:
https://irinaschrotter.com/edit-config-error.wmv

Expected result (*)

Product should be updated successfully.

Actual result (*)

error

I was checked all site magento 2
all site same error

please help me
Thanks

Additional Information (*)

While edit configuration please add another product and upload image for that and generate the product and save this configurable product.

Admin ConfigurableProduct Fixed in 2.3.x Clear Description Confirmed Format is valid Ready for Work Reproduced on 2.2.x Reproduced on 2.3.x

Most helpful comment

HI There
video error: https://irinaschrotter.com/edit-config-error.wmv
I am using 2.3.1 version
But I was tried with 2.2.4 and other version same issue
I think it's core issue
Thanks

All 16 comments

Hi @duyetbv. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

  • [ ] Summary of the issue
  • [ ] Information on your environment
  • [ ] Steps to reproduce
  • [ ] Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento-engcom-team give me 2.3-develop instance - upcoming 2.3.x release

For more details, please, review the Magento Contributor Assistant documentation.

@duyetbv do you confirm that you were able to reproduce the issue on vanilla Magento instance following steps to reproduce?

  • [ ] yes
  • [ ] no

Hi @krishprakash. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: :point_down:

  • [x] 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
    DetailsIf the issue has a valid description, the label Issue: Format is valid will be added to the issue automatically. Please, edit issue description if needed, until label Issue: Format is valid appears.
  • [x] 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue. If the report is valid, add Issue: Clear Description label to the issue by yourself.

  • [x] 3. Add Component: XXXXX label(s) to the ticket, indicating the components it may be related to.

  • [x] 4. Verify that the issue is reproducible on 2.3-develop branch

    Details- Add the comment @magento-engcom-team give me 2.3-develop instance to deploy test instance on Magento infrastructure.
    - If the issue is reproducible on 2.3-develop branch, please, add the label Reproduced on 2.3.x.
    - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and _stop verification process here_!

  • [x] 5. Verify that the issue is reproducible on 2.2-develop branch.

    Details- Add the comment @magento-engcom-team give me 2.2-develop instance to deploy test instance on Magento infrastructure.
    - If the issue is reproducible on 2.2-develop branch, please add the label Reproduced on 2.2.x

  • [x] 6. Add label Issue: Confirmed once verification is complete.

  • [x] 7. Make sure that automatic system confirms that report has been added to the backlog.

Hi @krishprakash
Nice to meet you
can you support for me?

Hi @duyetbv.
I'm not able to reproduce this issue as per provided screenshots.
Please update the description with additional steps to reproduce this issue.
Also, Please follow issue reporting guideline to report an issue as explained with below link.
https://github.com/magento/magento2/wiki/Issue-reporting-guidelines
After that we can review in clean magento instance if issue is reproduced.
Thanks.

HI There
video error: https://irinaschrotter.com/edit-config-error.wmv
I am using 2.3.1 version
But I was tried with 2.2.4 and other version same issue
I think it's core issue
Thanks

:white_check_mark: Confirmed by @krishprakash
Thank you for verifying the issue. Based on the provided information internal tickets MAGETWO-99732, MAGETWO-99733 were created

Issue Available: @krishprakash, _You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself._

@magento-engcom-team
I don't understand
you are fixing it? that right?

@krishprakash
let me know when resolved
Thnk so much

Hi @duyetbv.
You will get notification once it's fixed.
Thanks.

please give me your plan to fixed this issue
Thanks.

@magento-engcom-team give me 2.3-develop instance

Hi @tnsezer. Thank you for your request. I'm working on Magento 2.3-develop instance for you

Hi @tnsezer, here is your Magento instance.
Admin access: https://i-22928-2-3-develop.instances.magento-community.engineering/admin
Login: admin Password: 123123q
Instance will be terminated in up to 3 hours.

ok @magento-engcom-team
let me know once fixed
Thanks

working on it

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