Magento2: Enable PayPal Credit option not avaible

[Julen10]

Preconditions (*)

1. Magento 2.3.1

Steps to reproduce (*)

1. Stores > Config > Sales > Payment Methods
2. PayPal Express Checkout > Configure

Expected result (*)

As in version 2.3.0, it should appear Enable PayPal Credit [YES/NO]

Actual result (*)

After Merchant Account ID, it doesn´t appear the option.

I have tried this without any results: https://github.com/magento/magento2/issues/10450

[m2-assistant[bot]]

Hi @Julen10. Thank you for your report.
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@Julen10 do you confirm that you was able to reproduce the issue on vanilla Magento instance following steps to reproduce?

• [ ] yes
• [ ] no

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[ghost]

HI @Julen10 thank you for you report, this is expected behavior,MC-11034: Enable Paypal Credit option should be disabled/greyed out when a non-US merchant is chosen - Fixed review comments fixed in this commit.

[Julen10]

I´ve download and used that code and still not being able to set Enable Paypal Credit to NO. I have the banner on the website.

[staywithabhi]

worst thing about the issue is there is no option in admin to enable or disable but it is showing on frontend product page.Can not disable it permanantly

[Julen10]

@staywithabhi that's the key, how to disable something that isn't there? Even if changing the merchant to US I'm not able to view it

[staywithabhi]

@Julen10 yes..and paypal credit option is there on product page which is also not working properly and needed to be disabled but there is no option in admin to disable it

[luctuosa]

@Julen10 @staywithabhi I can confirm the ability to enable/disable Paypal Credit is no longer an option in my 2.3.1 instance either. However, when I enable In-Context Checkout Experience, Paypal Credit no longer appears on my frontend. Maybe that will help you guys?

[Julen10]

@luctuosa Finally, I decided to hide it using css because it was a nonsense configuration...

[chrischerrett]

it appears that the Credit option is enabled by default (and shows on the frontend) but you can only disable it by switching your Merchant Country to USA, in order to switch it off. It should be disabled by default.

[chequille]

I give my comment as well here, even if the issue is closed, which it should not.

Give us the ability to decide by ourselves whether PayPal credit should be offered or not. This is my decision and not Paypals or Magentos.

Hope more people will see this as I see it.

BR
Jürgen

[Julen10]

@chrischerrett Even if I change the Merchant Country to USA, im not able to switch off or see the option.

@chequille You are right, hope we can get this change done. Thanks.

[chequille]

I am happy, that somebody is seeing it as I do !!!!!!
BR
Jürgen

[beachbum12]

Just found how to switch PayPal Credit option off!! You need to set your Merchant Country to United States and clear cache. Then go to:

Basic Settings - Paypal Express Checkout > Advanced Settings > Frontend Experience Settings > Features > Disable Funding Options: Paypal Credit

If you set your Merchant Country to United Kingdom this option disappears and you can't turn it off.

[Julen10]

Thanks a lot @beachbum12

[Detzler]

Just another workaround to disable paypal credit:

Find row in _core_config_data_ table by _path_ "paypal/style/disable_funding_options". Set/add _value_ to CREDIT

Note that resaving config data in the backend payment area will delete the value. Paypal Credit will be active again.

My current magento version: 2.3.2

[shyam100379]

@engcom-backlog-nazar regarding "HI @Julen10 thank you for you report, this is expected behavior, MC-11034: Enable Paypal Credit option should be disabled/greyed out when a non-US merchant is chosen - Fixed review comments fixed in this commit."
--- I have tried and its not working like that. If we select merchant as US we do have option to disable credit funding option. Since i am from UK, merchant need to set with UK. Then i have disabled the credit funding in US, then UK is chosen under merchants and checked in frontend= > it is again visible. I think this is a bug, checked in core_config_data like what mentioned in previous comment and i can see its not there. After adding CREDIT in that field, it went invisible. But if we again save anything in payment method, its visible again. This is a bug with 2.3.2.
Kindly address this issue asap. Thanks.

[edward-simpson]

Is this still not supported outside of the USA? I have a UK client looking to use it, and it's very widely used in the UK