Magento2: Adding product image: File doesn't exist

[WalterSmulders]

Preconditions (*)

1. Magento 2.2.8 & 2.3.1

Steps to reproduce (*)

1. Add image trough \Magento\Catalog\Model\Product\Gallery\Processor->addImage
2. With $product, relative path, $options and true, false

Expected result (*)

1. Image should be added to the product

Actual result (*)

1. Exception will be raised:
   [InvalidArgumentException]
   File 'pub/media/import/' doesn't exist

I blocked out the prefix and suffix to the file location but these are correct. The error is because of the following:

In file: Magento\Catalog\Model\Product\Gallery\Processor
Function: addImage
Lines: 194, 195, 196

With "$absoluteFilePath = $this->mediaDirectory->getAbsolutePath($file);" the absolute path to the file in pub/media/import will be resolved. In theory this is correct. However the lines 175 till 190 can possibly move the image to a other directory. When this happens $absoluteFilePath will be filled with a path that is the old path before the move was done since it uses the variable $file. Thus resulting on $this->mime->getMimeType($absoluteFilePath); giving an exception that the file doesn't exist anymore.

Possible fix is by moving lines 194, 195, 196 to above line 175 so the checks are done before the file will be moved.

[magento-engcom-team]

Hi @WalterSmulders. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

• [ ] Summary of the issue
• [ ] Information on your environment
• [ ] Steps to reproduce
• [ ] Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento-engcom-team give me 2.3-develop instance - upcoming 2.3.x release

For more details, please, review the Magento Contributor Assistant documentation.

@WalterSmulders do you confirm that you was able to reproduce the issue on vanilla Magento instance following steps to reproduce?

• [ ] yes
• [ ] no

[magento-engcom-team]

Hi @shikhamis11. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: :point_down:

• [x] 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
  Details

  If the issue has a valid description, the label Issue: Format is valid will be added to the issue automatically. Please, edit issue description if needed, until label Issue: Format is valid appears.

• [ ] 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue. If the report is valid, add Issue: Clear Description label to the issue by yourself.

• [ ] 3. Add Component: XXXXX label(s) to the ticket, indicating the components it may be related to.

• [ ] 4. Verify that the issue is reproducible on 2.3-develop branch

  Details

  - Add the comment @magento-engcom-team give me 2.3-develop instance to deploy test instance on Magento infrastructure.
  - If the issue is reproducible on 2.3-develop branch, please, add the label Reproduced on 2.3.x.
  - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and _stop verification process here_!
  

• [ ] 5. Verify that the issue is reproducible on 2.2-develop branch.

  Details

  - Add the comment @magento-engcom-team give me 2.2-develop instance to deploy test instance on Magento infrastructure.
  - If the issue is reproducible on 2.2-develop branch, please add the label Reproduced on 2.2.x

• _Next steps are available in case you are a member of Community Maintainers._

• [ ] 6. Add label Issue: Confirmed once verification is complete.

• [ ] 7. Make sure that automatic system confirms that report has been added to the backlog.

[shikhamis11]

@magento-engcom-team give me 2.3-develop instance

[magento-engcom-team]

Hi @shikhamis11. Thank you for your request. I'm working on Magento 2.3-develop instance for you

[magento-engcom-team]

Hi @shikhamis11, here is your Magento instance.
Admin access: https://i-21978-2-3-develop.instances.magento-community.engineering/admin
Login: admin Password: 123123q
Instance will be terminated in up to 3 hours.

[dudzio12]

@WalterSmulders - the only thing I changed was $file to $destinationFile, because if $move was false, it also changes it to magento nested directories, which updates $destinationFile variable, which in the end differs from $file.

[WalterSmulders]

@WalterSmulders - the only thing I changed was $file to $destinationFile, because if $move was false, it also changes it to magento nested directories, which updates $destinationFile variable, which in the end differs from $file.

Yeah, I know I tried that as well but I was in a hurry and if I remember correctly $destinationFile is a relative path that for some reason at that moment didn't get resolved correctly by getAbsolutePath but I can be mistaken. If it works, it works :)

[SergZen]

@WalterSmulders - the only thing I changed was $file to $destinationFile because if $move was false, it also changes it to magento nested directories, which updates $destinationFile variable, which in the end differs from $file.

The problem exists when $move was true.

It moves file from $file to $destinationFile and $file after than not exist:
$this->mediaDirectory->renameFile($file, $destinationFile);

After then we try to get wrong old file location because $file was removed and not exist this moment:
$absoluteFilePath = $this->mediaDirectory->getAbsolutePath($file);

We have wrong $absoluteFilePath for call this function:
$imageMimeType = $this->mime->getMimeType($absoluteFilePath);

And getMimeType throw new \InvalidArgumentException("File '$file' doesn't exist");

Solutions:

1. Add "$file = $destinationFile;" after $this->mediaDirectory->renameFile($file, $destinationFile);

2. Change
   $absoluteFilePath = $this->mediaDirectory->getAbsolutePath($file);
   to
   $absoluteFilePath = $this->mediaDirectory->getAbsolutePath($destinationFile);

[dudzio12]

@SergZen - I've fixed it in #22020

[m2-assistant[bot]]

Hi @engcom-backlog-nazar. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: :point_down:

• [ ] 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
  Details

  If the issue has a valid description, the label Issue: Format is valid will be added to the issue automatically. Please, edit issue description if needed, until label Issue: Format is valid appears.

• [ ] 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue. If the report is valid, add Issue: Clear Description label to the issue by yourself.

• [ ] 3. Add Component: XXXXX label(s) to the ticket, indicating the components it may be related to.

• [ ] 4. Verify that the issue is reproducible on 2.3-develop branch

  Details

  - Add the comment @magento-engcom-team give me 2.3-develop instance to deploy test instance on Magento infrastructure.
  - If the issue is reproducible on 2.3-develop branch, please, add the label Reproduced on 2.3.x.
  - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and _stop verification process here_!
  

• [ ] 5. Verify that the issue is reproducible on 2.2-develop branch.

  Details

  - Add the comment @magento-engcom-team give me 2.2-develop instance to deploy test instance on Magento infrastructure.
  - If the issue is reproducible on 2.2-develop branch, please add the label Reproduced on 2.2.x

• [ ] 6. Add label Issue: Confirmed once verification is complete.

• [ ] 7. Make sure that automatic system confirms that report has been added to the backlog.

[magento-engcom-team]

:white_check_mark: Confirmed by @engcom-backlog-nazar
Thank you for verifying the issue. Based on the provided information internal tickets MAGETWO-99206, MAGETWO-99207 were created

Issue Available: @engcom-backlog-nazar, _You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself._

[m2-assistant[bot]]

Hi @engcom-backlog-nazar. Thank you for working on this issue.
Looks like this issue is already verified and confirmed. But if you want to validate it one more time, please, go though the following instruction:

• [ ] 1. Add/Edit Component: XXXXX label(s) to the ticket, indicating the components it may be related to.

• [ ] 2. Verify that the issue is reproducible on 2.3-develop branch

  Details

  - Add the comment @magento-engcom-team give me 2.3-develop instance to deploy test instance on Magento infrastructure.
  - If the issue is reproducible on 2.3-develop branch, please, add the label Reproduced on 2.3.x.
  - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and _stop verification process here_!
  

• [ ] 3. Verify that the issue is reproducible on 2.2-develop branch.

  Details

  - Add the comment @magento-engcom-team give me 2.2-develop instance to deploy test instance on Magento infrastructure.
  - If the issue is reproducible on 2.2-develop branch, please add the label Reproduced on 2.2.x

• [ ] 4. If the issue is not relevant or is not reproducible any more, feel free to close it.

[magento-engcom-team]

Hi @WalterSmulders. Thank you for your report.
The issue has been fixed in magento/magento2#22020 by @dudzio12 in 2.3-develop branch
Related commit(s):

• 103c28be56300b235582504bbeb7a1325ef95eb7
• 74ef0c0b5d168285d375b260ffbbddc87c4d3634

The fix will be available with the upcoming 2.3.3 release.

[leoquijano]

Hi @magento-engcom-team, is this fix going to be available in an upcoming 2.2.x release?

[magento-engcom-team]

Hi @WalterSmulders. Thank you for your report.
The issue has been fixed in magento/magento2#22579 by @amol2jcommerce in 2.2-develop branch
Related commit(s):

• 008f8ef03b5eb4b8345bd1657d588bd7cb435e5a
• e97f14c8e59f201a6fe8df7ed5326cfb130d0300

The fix will be available with the upcoming 2.2.9 release.