Magento2: Image CAPTCHA requires FT fonts support

Created on 21 Sep 2018 · 5Comments · Source: magento/magento2

I'm unable to login into the Magento-2 Admin Panel. After clicking on login, it is showing

There has been an error processing your request

In report it is showing the following:

{"0":"Image CAPTCHA requires FT fonts support","1":"#0 \/usr\/local\/nginx\/html\/Roanuz\/elko2\/local\/elko\/vendor\/magento\/module-captcha\/Model\/DefaultModel.php(92): Zend\\Captcha\\Image->__construct()\n#1 \/usr\/local\/nginx\/html\/Roanuz\/elko2\/local\/elko\/vendor\/magento\/framework\/ObjectManager\/Factory\/AbstractFactory.php(111): Magento\\Captcha\\Model\\DefaultModel->__construct(Object(Magento\\Backend\\Model\\Auth\\Session\\Interceptor), Object(Magento\\Captcha\\Helper\\Adminhtml\\Data), Object(Magento\\Captcha\\Model\\ResourceModel\\LogFactory), 'backend_login')\n#2 \/usr\/local\/nginx\/html\/Roanuz\/elko2\/local\/elko\/vendor\/magento\/framework\/ObjectManager\/Factory\/Compiled.php(108): Magento\\Framework\\ObjectManager\\Factory\\AbstractFactory->createObject('Magento\\\\Captcha...', Array)\n#3 \/usr\/local\/nginx\/html\/Roanuz\/elko2\/local\/elko\/vendor\/magento\/framework\/ObjectManager\/ObjectManager.php(56): Magento\\Framework\\ObjectManager\\Factory\\Compiled->create('Magento\\\\Captcha...', Array)\n#4 \/usr\/local\/nginx\/html\/Roanuz\/elko2\/local\/elko\/vendor\/magento\/module-captcha\/Model\/CaptchaFactory.php(37): Magento\\Framework\\ObjectManager\\ObjectManager->create('Magento\\\\Captcha...', Array)\n#5 \/usr\/local\/nginx\/html\/Roanuz\/elko2\/local\/elko\/vendor\/magento\/module-captcha\/Helper\/Data.php(100): Magento\\Captcha\\Model\\CaptchaFactory->create('DefaultModel', 'backend_login')\n#6 \/usr\/local\/nginx\/html\/Roanuz\/elko2\/local\/elko\/vendor\/magento\/module-captcha\/Observer\/CheckUserLoginBackendObserver.php(53): Magento\\Captcha\\Helper\\Data->getCaptcha('backend_login')\n#7 \/usr\/local\/nginx\/html\/Roanuz\/elko2\/local\/elko\/vendor\/magento\/framework\/Event\/Invoker\/InvokerDefault.php(72): Magento\\Captcha\\Observer\\CheckUserLoginBackendObserver->execute(Object(Magento\\Framework\\Event\\Observer))\n#8 \/usr\/local\/nginx\/html\/Roanuz\/elko2\/local\/elko\/vendor\/magento\/framework\/Event\/Invoker\/InvokerDefault.php(60): Magento\\Framework\\Event\\Invoker\\InvokerDefault->_callObserverMethod(Object(Magento\\Captcha\\Observer\\CheckUserLoginBackendObserver), Object(Magento\\Framework\\Event\\Observer))\n#9 \/usr\/local\/nginx\/html\/Roanuz\/elko2\/local\/elko\/vendor\/magento\/framework\/Event\/Manager.php(66): Magento\\Framework\\Event\\Invoker\\InvokerDefault->dispatch(Array, Object(Magento\\Framework\\Event\\Observer))\n#10 \/usr\/local\/nginx\/html\/Roanuz\/elko2\/local\/elko\/generated\/code\/Magento\/Framework\/Event\/Manager\/Proxy.php(95): Magento\\Framework\\Event\\Manager->dispatch('admin_user_auth...', Array)\n#11 \/usr\/local\/nginx\/html\/Roanuz\/elko2\/local\/elko\/vendor\/magento\/module-user\/Model\/User.php(547): Magento\\Framework\\Event\\Manager\\Proxy->dispatch('admin_user_auth...', Array)\n#12 \/usr\/local\/nginx\/html\/Roanuz\/elko2\/local\/elko\/vendor\/magento\/module-user\/Model\/User.php(603): Magento\\User\\Model\\User->authenticate('jaideepghosh', 'Admin@123')\n#13 \/usr\/local\/nginx\/html\/Roanuz\/elko2\/local\/elko\/vendor\/magento\/module-backend\/Model\/Auth.php(156): Magento\\User\\Model\\User->login('jaideepghosh', 'Admin@123')\n#14 \/usr\/local\/nginx\/html\/Roanuz\/elko2\/local\/elko\/vendor\/magento\/framework\/Interception\/Interceptor.php(58): Magento\\Backend\\Model\\Auth->login('jaideepghosh', 'Admin@123')\n#15 \/usr\/local\/nginx\/html\/Roanuz\/elko2\/local\/elko\/vendor\/magento\/framework\/Interception\/Interceptor.php(138): Magento\\Backend\\Model\\Auth\\Interceptor->___callParent('login', Array)\n#16 \/usr\/local\/nginx\/html\/Roanuz\/elko2\/local\/elko\/vendor\/magento\/framework\/Interception\/Interceptor.php(153): Magento\\Backend\\Model\\Auth\\Interceptor->Magento\\Framework\\Interception\\{closure}('jaideepghosh', 'Admin@123')\n#17 \/usr\/local\/nginx\/html\/Roanuz\/elko2\/local\/elko\/generated\/code\/Magento\/Backend\/Model\/Auth\/Interceptor.php(26): Magento\\Backend\\Model\\Auth\\Interceptor->___callPlugins('login', Array, Array)\n#18 \/usr\/local\/nginx\/html\/Roanuz\/elko2\/local\/elko\/vendor\/magento\/module-backend\/App\/Action\/Plugin\/Authentication.php(205): Magento\\Backend\\Model\\Auth\\Interceptor->login('jaideepghosh', 'Admin@123')\n#19 \/usr\/local\/nginx\/html\/Roanuz\/elko2\/local\/elko\/vendor\/magento\/module-backend\/App\/Action\/Plugin\/Authentication.php(157): Magento\\Backend\\App\\Action\\Plugin\\Authentication->_performLogin(Object(Magento\\Framework\\App\\Request\\Http))\n#20 \/usr\/local\/nginx\/html\/Roanuz\/elko2\/local\/elko\/vendor\/magento\/module-backend\/App\/Action\/Plugin\/Authentication.php(125): Magento\\Backend\\App\\Action\\Plugin\\Authentication->_processNotLoggedInUser(Object(Magento\\Framework\\App\\Request\\Http))\n#21 \/usr\/local\/nginx\/html\/Roanuz\/elko2\/local\/elko\/vendor\/magento\/framework\/Interception\/Interceptor.php(135): Magento\\Backend\\App\\Action\\Plugin\\Authentication->aroundDispatch(Object(Magento\\Backend\\Controller\\Adminhtml\\Index\\Index\\Interceptor), Object(Closure), Object(Magento\\Framework\\App\\Request\\Http))\n#22 \/usr\/local\/nginx\/html\/Roanuz\/elko2\/local\/elko\/vendor\/magento\/framework\/Interception\/Interceptor.php(153): Magento\\Backend\\Controller\\Adminhtml\\Index\\Index\\Interceptor->Magento\\Framework\\Interception\\{closure}(Object(Magento\\Framework\\App\\Request\\Http))\n#23 \/usr\/local\/nginx\/html\/Roanuz\/elko2\/local\/elko\/generated\/code\/Magento\/Backend\/Controller\/Adminhtml\/Index\/Index\/Interceptor.php(26): Magento\\Backend\\Controller\\Adminhtml\\Index\\Index\\Interceptor->___callPlugins('dispatch', Array, NULL)\n#24 \/usr\/local\/nginx\/html\/Roanuz\/elko2\/local\/elko\/vendor\/magento\/framework\/App\/FrontController.php(55): Magento\\Backend\\Controller\\Adminhtml\\Index\\Index\\Interceptor->dispatch(Object(Magento\\Framework\\App\\Request\\Http))\n#25 \/usr\/local\/nginx\/html\/Roanuz\/elko2\/local\/elko\/vendor\/magento\/framework\/Interception\/Interceptor.php(58): Magento\\Framework\\App\\FrontController->dispatch(Object(Magento\\Framework\\App\\Request\\Http))\n#26 \/usr\/local\/nginx\/html\/Roanuz\/elko2\/local\/elko\/vendor\/magento\/framework\/Interception\/Interceptor.php(138): Magento\\Framework\\App\\FrontController\\Interceptor->___callParent('dispatch', Array)\n#27 \/usr\/local\/nginx\/html\/Roanuz\/elko2\/local\/elko\/vendor\/magento\/framework\/Interception\/Interceptor.php(153): Magento\\Framework\\App\\FrontController\\Interceptor->Magento\\Framework\\Interception\\{closure}(Object(Magento\\Framework\\App\\Request\\Http))\n#28 \/usr\/local\/nginx\/html\/Roanuz\/elko2\/local\/elko\/generated\/code\/Magento\/Framework\/App\/FrontController\/Interceptor.php(26): Magento\\Framework\\App\\FrontController\\Interceptor->___callPlugins('dispatch', Array, Array)\n#29 \/usr\/local\/nginx\/html\/Roanuz\/elko2\/local\/elko\/vendor\/magento\/framework\/App\/Http.php(135): Magento\\Framework\\App\\FrontController\\Interceptor->dispatch(Object(Magento\\Framework\\App\\Request\\Http))\n#30 \/usr\/local\/nginx\/html\/Roanuz\/elko2\/local\/elko\/vendor\/magento\/framework\/App\/Bootstrap.php(256): Magento\\Framework\\App\\Http->launch()\n#31 \/usr\/local\/nginx\/html\/Roanuz\/elko2\/local\/elko\/index.php(39): Magento\\Framework\\App\\Bootstrap->run(Object(Magento\\Framework\\App\\Http\\Interceptor))\n#32 {main}","url":"\/index.php\/admin\/admin\/index\/index\/key\/5e9869f3ce959a19795ec87ec53892f019e26f3a380c71205eea31be3c7cdf58\/","script_name":"\/index.php"}

Format is not valid

Source

jaideepghosh

All 5 comments

Hi @jaideepghosh. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

[ ] Summary of the issue
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[ ] Expected and actual results

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@jaideepghosh do you confirm that you was able to reproduce the issue on vanilla Magento instance following steps to reproduce?

[ ] yes
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magento-engcom-team on 21 Sep 2018

Hi @engcom-backlog-nazar. Thank you for working on this issue.
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