Magento2: Product Export fails

Created on 2 Aug 2018  路  14Comments  路  Source: magento/magento2

Preconditions

  1. Magento 2.2.3

Steps to reproduce

  1. Generate 20,000+ products by performance toolkit.
  2. Go to System -> Data Transfer -> Export
  3. Select Products for Entity Type and CSV for Export File Format.
  4. Click Continue

Expected result

  1. CSV file is exported.

Actual result

  1. Export fails.
CatalogImportExport Fixed in 2.2.x Fixed in 2.3.x Clear Description Confirmed Format is valid Ready for Work

Most helpful comment

@p-bystritsky Please provide the correct fixes link, I am still getting this issue.

All 14 comments

Hi @BezV8. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

  • [ ] Summary of the issue
  • [ ] Information on your environment
  • [ ] Steps to reproduce
  • [ ] Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento-engcom-team give me {$VERSION} instance

where {$VERSION} is version tags (starting from 2.2.0+) or develop branches (2.2-develop +).
For more details, please, review the Magento Contributor Assistant documentation.

@BezV8 do you confirm that you was able to reproduce the issue on vanilla Magento instance following steps to reproduce?

  • [ ] yes
  • [ ] no

@magento-engcom-team give me 2.2.3 instance

Hi @BezV8. Thank you for your request. I'm working on Magento 2.2.3 instance for you

Hi @BezV8, here is your Magento instance.
Admin access: https://i-17320-2-2-3.engcom.dev.magento.com/admin
Login: admin Password: 123123q
Instance will be terminated in up to 3 hours.

@BezV8, thank you for your report.
We've acknowledged the issue and added to our backlog.

@magento-engcom-team Can not reproduce issue on vanilla instance. Issue seems to being caused by the Entity Attributes grid never loading and thus not passing options to product export.

Vanilla Instance:
screenshot_2018-08-02 export import export data transfer system magento admin

Live site:
screenshot_2018-08-02 export import export data transfer system magento admin 1

Seems like the issue is caused by some kind of memory leak:
Allowed memory size of 2147483648 bytes exhausted (tried to allocate 4096 bytes)

I'm having the same issue. 2.2.7

Hi @engcom-backlog-andrii. Thank you for working on this issue.
Looks like this issue is already verified and confirmed. But if your want to validate it one more time, please, go though the following instruction:

  • [ ] 1. Add/Edit Component: XXXXX label(s) to the ticket, indicating the components it may be related to.
  • [ ] 2. Verify that the issue is reproducible on 2.3-develop branch

    Details- Add the comment @magento-engcom-team give me 2.3-develop instance to deploy test instance on Magento infrastructure.
    - If the issue is reproducible on 2.3-develop branch, please, add the label Reproduced on 2.3.x.
    - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and _stop verification process here_!

  • [ ] 3. Verify that the issue is reproducible on 2.2-develop branch.

    Details- Add the comment @magento-engcom-team give me 2.2-develop instance to deploy test instance on Magento infrastructure.
    - If the issue is reproducible on 2.2-develop branch, please add the label Reproduced on 2.2.x

  • [ ] 4. If the issue is not relevant or is not reproducible any more, feel free to close it.

The links to the fix above do not work. Can anybody help me with the correct URL please?

@p-bystritsky ditto on what @swatts7777777 said.

@p-bystritsky Please provide the correct fixes link, I am still getting this issue.

In my case, I did remove all log file in var (or you can backup it) then re-run export function. After that go to var/log and found an exception.

Open log and see that function

set_time_limit

I go to php.ini and found that the function in list disable function config. I remove it from list then it works.

You can visit here for more detail: https://community.magento.com/t5/forums/replypage/board-id/magento-2-technical-issues/message-id/1575

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