Magento2: Stock Management

Created on 17 Jul 2018  路  6Comments  路  Source: magento/magento2

Magento 2 All the version Same issue, admin is not getting any emails in regards to the low stock of the products, even after setting it up in settings to notify for low stock.

Preconditions

Magento 2.2.3
This hasn't been happening since Magento 2 was launched
PHP 7.1.12
MySQL 5.0.12

Steps to reproduce

Login to Admin Panel
Store Configuration -> Catalog -> Inventory
Product Stock Option
Notify for Quantity Below is set to 5
Save Config
No Email is been Sent to admin when the quantity of any product goes below 5

Expected result

Admin should receive an email if the quantity of any product goes below 5

Actual result

No Email is been Sent to admin when the quantity of any product goes below 5

Format is valid

Most helpful comment

Such a big platform and this basic feature is not present, its a real shame

All 6 comments

Hi @terrybakshi. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

  • [ ] Summary of the issue
  • [ ] Information on your environment
  • [ ] Steps to reproduce
  • [ ] Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento-engcom-team give me {$VERSION} instance

where {$VERSION} is version tags (starting from 2.2.0+) or develop branches (2.2-develop +).
For more details, please, review the Magento Contributor Assistant documentation.

@terrybakshi do you confirm that you was able to reproduce the issue on vanilla Magento instance following steps to reproduce?

  • [ ] yes
  • [ ] no

@terrybakshi, thank you for your report.
Please provide more detailed steps to reproduce or try to reproduce this issue.

Preconditions
Magento 2.2.3
This hasn't been happening since Magento 2 was launched
PHP 7.1.12
MySQL 5.0.12
Steps to reproduce
Login to Admin Panel
Store Configuration -> Catalog -> Inventory
Product Stock Option
Notify for Quantity Below is set to 5
Save Config
No Email is been Sent to admin when the quantity of any product goes below 5
Expected result
Admin should receive an email if the quantity of any product goes below 5
Actual result
No Email is been Sent to admin when the quantity of any product goes below 5

@terrybakshi, thank you for your report.
There is no low-stock notification by email in Magento 2. You can be notified by RSS or by accessing Reports -> Products -> Low Stock in admin menu.

Such a big platform and this basic feature is not present, its a real shame

I hope this issue is been fixed in future releases

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