Magento2: Magento 2.2.1 Customer registration in frontend is not working

[sasilinux]

Preconditions

1. I am using Latest version of Magento 2.2.1

Steps to reproduce

1. While upgrade from Magento 2.1.8 to Magento 2.2.0 (Or) Magento 2.1.9 to Magento 2.2.1
2. Customer registration on Magento frontend is not working
3. For a fresh installation customer registration is working

Expected result

1. After upgrading from Magento 2.1.9 to Magento 2.2.1
2. Clicking the Create Account Button and filled all the required fields.
3. After filling all the required fields, I clicked submit but the page simply loads there is no response for new account creation or checking if the customer is already registered is not working.
4. But it is working in magento 2.2.1 fresh installation.

Actual result

1. After upgrading from Magento 2.1.9 to Magento 2.2.1
2. Customer registration page only show the create account page again, after submitting the registration.

[magento-engcom-team]

@sasilinux, thank you for your report.
We were not able to reproduce this issue by following the steps you provided. If you'd like to update it, please reopen the issue.
We tested the issue on 2.1.10, 2.2.1

[sasilinux]

I already mentioned this, Fresh magento installation didn't have a problem in customer registration. Only While upgrading the old version to Magento 2.2.1. I got this issue.

[magento-engcom-team]

@sasilinux , We have taken the following steps:

1. Instal Magento 2.1.8 and 2.1.9.
2. Have made an upgrade to version 2.2.1.
   Actual Result: User registration works well, no problems or errors detected.

Please provide the detailed steps we must follow to reproduce this issue. In addition, identify the web server you are running, the versions of PHP and MySQL, and any other information needed to reproduce your issue.

[sasilinux]

Php 7.0.24 and Mysql 5.7 also vanish cache installed in my server.

[shivanisdev]

Got Solution

1. First check for form key in registration.php
   ref: https://magento.stackexchange.com/questions/194828/magento-2-new-customer-account-form-not-working

1. If form key is already there , them it may be browser issue(I my case it was working in all browser except chrome). In that case
   If you are on localhost try to use 127.0.01 instead of localhost or your intranet IP in my case it was like(192.0.1.103/magento2)

2. If you are already on live site and have this issue try following:
   ref: -
   https://stackoverflow.com/questions/15491819/magento-admin-login-not-working-in-chrome-but-works-fine-for-firefox
   Hope it help
   2nd solution worked for mw

[magento-engcom-team]

@sasilinux, thank you for your report.
We were not able to reproduce this issue by following the steps you provided. If you'd like to update it, please reopen the issue.
We tested the issue on 2.1.9, 2.1.10, 2.2.1

[davidroberto]

@sasilinux i had the exact same problem.
Finally i found that some required fields was hided by the "info" css class (in which a "0" opacity was set). These fields was needed in order to validate the form, but as there were not displayed, the form couldn't be validated.

So you just need to fix with css the "info" class in order to correctly display all the fields.

[JanisE]

For me, it was the form key thing (ird2bcet4cse's first point). The registration template was being overridden, so the form key did not magically appear in it after the upgrade.

[sasilinux]

Yes. It is a form key thing. In Magento 2.2.0 and above, they are validating form key. After solving the form key issue it is working fine.

[katiakweb]

Sasilinux, please, explain where I need to add or edit some code to fix that... I am a newbie! Thanks!

[sasilinux]

Magento_Customer/templates/form/register.phtml
Add the below line after form tag.
<?= $block->getBlockHtml('formkey'); ?>

[svbackend]

ird2bcet4cse's solution works for me (Registration doesn't work in chrome, but in firefox it's working fine, fresh install magento 2.2-develop latests version) Thanks.

[infowind]

Hi Sasilinux thanks for reply solution works fine in magento 2.2.5.