Magento2: Payment Method Issue in Admin

Created on 11 Oct 2017 · 9Comments · Source: magento/magento2

Preconditions

Magento EE 2.2.0

Steps to reproduce

Only enable one payment method that has a form (PayPal, Purchase Order, etc.)
Place an order in the admin

Expected result

The form to enter information for the payment method should display

Actual result

The form does not display

Note

This works fine on the frontend
It works fine if multiple payment methods are enabled

Fixed in 2.3.x Clear Description Confirmed Format is valid Ready for Work Reproduced on 2.2.x

Source

cbend

Most helpful comment

Hi @baublet
This issue already fixed in private repository and will be merged very soon

magento-engcom-team on 14 Feb 2018

👍4

All 9 comments

@cbend, thank you for your report.
We've created internal ticket(s) MAGETWO-81797 to track progress on the issue.

magento-engcom-team on 12 Oct 2017

Internal ticket to track issue progress: MAGETWO-82653

magento-team on 26 Oct 2017

@magento-team, Is there any fix/patch/workaround for this issue?
I'm having the same on Magento 2.2.2 with Authorize.net

pniel-cohen on 29 Jan 2018

Temporary fix:

// file: app/code/Namespace/Module/view/adminhtml/web/js/showSoloPaymentOption.js

// Temporary fix for https://github.com/magento/magento2/issues/11380

setInterval(function() {
    var list = document.querySelectorAll(
        "#order-billing_method_form .admin__field-option"
    )
    if (list.length !== 1) return
    // Find the payment method field and show it
    var panel = document.querySelector(
        "#order-billing_method_form .admin__page-section-item"
    )
    if (!panel || panel.style.display !== "none") return
    // If we get here, we have a single payment method, a valid corresponding
    // panel, and it's hidden, so let's show it.
    panel.style.display = "block"
    // Check this every 1.5 seconds
}, 1500)

<!-- file: app/code/Namespace/Module/view/adminhtml/layout/sales_order_create_index.xml -->
<?xml version="1.0"?>
<page xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" layout="admin-1column" xsi:noNamespaceSchemaLocation="urn:magento:framework:View/Layout/etc/page_configuration.xsd">
    <head>
        <script src="Namespace_Module::js/showSoloPaymentOption.js"/>
    </head>
</page>

baublet on 14 Feb 2018

Hi @baublet
This issue already fixed in private repository and will be merged very soon

magento-engcom-team on 14 Feb 2018

👍4

Excellent, thanks!

baublet on 14 Feb 2018

The same problem on Magento v 2.2.3
Is it fixed on 2.2.4 ?

vnaz on 6 Jun 2018

Hi @engcom-backlog-nazar. Thank you for working on this issue.
Looks like this issue is already verified and confirmed. But if you want to validate it one more time, please, go though the following instruction:

[ ] 1. Add/Edit Component: XXXXX label(s) to the ticket, indicating the components it may be related to.

[ ] 2. Verify that the issue is reproducible on 2.3-develop branch
Details
- Add the comment @magento-engcom-team give me 2.3-develop instance to deploy test instance on Magento infrastructure.
- If the issue is reproducible on 2.3-develop branch, please, add the label Reproduced on 2.3.x.
- If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and _stop verification process here_!
[ ] 3. Verify that the issue is reproducible on 2.2-develop branch.
Details
- Add the comment @magento-engcom-team give me 2.2-develop instance to deploy test instance on Magento infrastructure.
- If the issue is reproducible on 2.2-develop branch, please add the label Reproduced on 2.2.x
[ ] 4. If the issue is not relevant or is not reproducible any more, feel free to close it.

m2-assistant[bot] on 4 Apr 2019

Hi @cbend thank you for you report, the issue was tested and we can confirm that it's already fixed in 2.3-develop branch and available on 2.3.1 release -> https://github.com/magento/magento2/pull/11683