Magento2: Configurable products options are not showing after upgrade 2.1.7

[aasim110]

Configurable products options are not showing after upgrade 2.1.7

Preconditions

Linux 2.6.32-696.1.1.el6.x86_64 #1 SMP
PHP Version 7.0.19
MySql mysqlnd 5.0.12-dev

Steps to Reproduce

Upgrade 2.1.4 to 2.1.7
Run update command
Run upgrade command
run deploy command

Expected Result

Configurable products options displayed correctly

Actual Result

1. Before upgrade size option in confugurable is dropdown as per admin setting.
2. After upgrade size dropdown changed to swatches (it was working fine in old version).
   Also it is working fine when I change "vendor/module-swatches" directory to old version "vendor/module-swatches"

[antboiko]

Hi @aasim110. Can you please provide the detailed steps to reproduce this issue?

[rbur0425]

I had similar problem. Try disabling Redis for cache if you have it enabled.

[southerncomputer]

try this patch - change default_jobs_amount = 1;

https://github.com/magento/magento2/commit/b9ddac74c71df89e920c8f62fa59dbf3b0ddc083

[aasim110]

@rbur0425 how to disable Redis for cache ? I have never enabled this.

[aasim110]

@antboiko there are two attributes color and size, I have select "Catalog Input Type for Store Owner" to "Dropdown" for both attributes and it was working fine in before version, but after upgrade both attributes are showing "Swatches" on front end.

[veloraven]

@aasim110 thank you for your feedback.
Please format this issue according to template, with exact steps to reproduce, actual result and expected result.
Please also provide additional information:

• from what version did you upgrade?
• exact steps you did during upgrade
• information about your environment: OS, versions of PHP, MySQL, web-server.

[aasim110]

Upgrade 2.1.4 to 2.1.7

1. Before upgrade size option in confugurable is dropdown as per admin setting.
2. After upgrade size dropdown changed to swatches (it was working fine in old version).
3. Also it is working fine when I change "vendor/module-swatches" directory to old version "vendor/module-swatches"

For upgrade we are using following steps for upgrade

1. Rune update command
2. Run upgrade command
3. run deploy command

We are using

1. Linux 2.6.32-696.1.1.el6.x86_64 #1 SMP
2. PHP Version 7.0.19
3. MySql mysqlnd 5.0.12-dev

[rafaelrocha007]

Hi!
I'm new to Magento, and how could I disable Reddis or apply that default_jobs_amount = 1 fix?
Thanks in advance!

[aasim110]

Temperory solution is replace old version default swatch module "vendor/magento/module-swatches" with new one.
it is working fine for me.

[btwq]

Hi @aasim110 do you mean, in order to fix this issue, you have replaced the NEW module (that comes with the patch) with the OLD one?

[aasim110]

@btwq Yes exactly!!!

[mindaji]

@aasim110 Temperory solution is replace old version default swatch module "vendor/magento/module-swatches" with new one.

I have hit the exact same problem. Could you let me know how to replace it with the new one? Where is the new one?

[aasim110]

@mindaji get old module and replace with new one
for example : you had 2.1.5 version before upgrade(2.1.7), then copy files from 2.1.5 "vendor/magento/module-swatches" to latest version files
Note : don't replace files, first remove all files from 2.1.7 and then add 2.1.5 module files.

[mindaji]

Dear Sir or Madam:

Thanks a lot!

From: Aasim [mailto:[email protected]]
Sent: Thursday, August 10, 2017 1:40 AM
To: magento/magento2 [e-mail]
Cc: Minda Ji [e-mail]; Mention [e-mail]
Subject: Re: [magento/magento2] Configurable products options are not showing after upgrade 2.1.7 (#9833)

@mindajihttps://github.com/mindaji get old module and replace with new one
for example : you had 2.1.5 version before upgrade(2.1.7), then copy files from 2.1.5 "vendor/magento/module-swatches" to latest version files
Note : don't replace files, remove all files from 2.1.7 and then add 2.1.5 module files.

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[magento-engcom-team]

@aasim110, thank you for your report.
We were not able to reproduce this issue by following the steps you provided. If you'd like to update it, please reopen the issue.
We tested the issue on 2.1.9

[aasim110]

@mindaji @btwq @rbur0425 I have fixed issue after Flushing "eav_attribute_option_swatch" table entries corresponding to the attribute (all of them, not just specific to single product or option).
I have tried this on 2.1.7, 2.1.9 and 2.2.1 and its working fine for all.

[mindaji]

aasim110: Could you let us know how to flush "eav_attribute_option_swatch"?

[jmtakahashi]

@aasim110 could you clarify "flushing 'eav_attribute_option_swatch' table entries corresponding to the attribute (all of them,not just specific to single product or option)". Did truncate the entire table or only certain columns/values?

[aasim110]

@jmtakahashi truncate the entire table except image entries.