Magento2: Animation images are not showing animation on frontend product details page.

Created on 2 Jan 2017  路  3Comments  路  Source: magento/magento2

I have upload a gif image for a product that is showing 360 view of product, after uploading it is working in backend.
backend

When I go to frontend on product details page it is not working I mean it is not showing its animated view.
frontend

Please help to solve this issue?

.

needs update

All 3 comments

@gauravkhatri99 thank you for your feedback.
Please, format this issue according to the Issue reporting guidelines: with steps to reproduce, actual result and expected result.
Please, also identify which version of Magento you are running.

According to contributor guide, tickets without response for two weeks should be closed.
If this issue still reproducible please feel free to create the new one: format new issue according to the Issue reporting guidelines: with steps to reproduce, actual result and expected result and specify Magento version.

@gauravkhatri99

The native Magento 2 system remove the animation of GIF image when it resize's it. We at RedChamps developed an extension to add this missing support.

The extension can be found here

https://redchamps.com/product-animated-gif-images-magento-2-extension.html

P.S. All the downvotes are because the extension is paid.

Was this page helpful?
0 / 5 - 0 ratings

Related issues

kirashet666 picture kirashet666  路  3Comments

andreaskoch picture andreaskoch  路  3Comments

phirunson picture phirunson  路  3Comments

denis-g picture denis-g  路  3Comments

salelsol picture salelsol  路  3Comments