Magento2: Shipping rates show 0 when there are more than one item in the cart

Created on 31 Aug 2016  路  9Comments  路  Source: magento/magento2

Preconditions

  1. Magento 2.0.7
  2. PHP 7.0.10-2+deb.sury.org~trusty+1 (cli) ( NTS )
  3. mysql Ver 14.14 Distrib 5.6.31, for debian-linux-gnu (x86_64) using EditLine wrapper
  4. nginx version: nginx/1.4.6 (Ubuntu)

Steps to reproduce

  1. Enable flat rate and configure the rate to $20
  2. Add an item to the cart. Visit the cart and you will see the flat rate there with the price of $20
  3. Add another item into the cart (different product or change the existed item's quantity to more than 1)
  4. Visit the cart again and you will see the flat rate is still there, but the price is now $0

Expected result

rates - 1 product

Actual result

rates - different products

rates - quantity 2

Is there any more information needed? If so, please tell me. Thanks a lot.

Shipping needs update bug report

Most helpful comment

Hi @tylerd92vn! Can you check if some cart price rules is set?
Go to _Admin->Marketing->Promotions->Cart Price Rules_

We still cannot reproduce this issue for 2.0.7 with steps you described.

All 9 comments

@tylerd92vn Update to 2.1.1. and report back or close ticket otherwise.

I would prefer another way of fixing this problem than updating the whole framework. Anyways, thanks for your reply.

@tylerd92vn You should always update when possible. There are huge changes between 2.0.7 and 2.1.1. Some changes also may already address your issue. Creating tickets here for outdated versions is absolute nonsense and just a waste of time for everyone.

Hi @tylerd92vn ,

I cannot reproduce this issue.
Please provide more preconditions to reproduce this issue.

I updated some more information @alena-marchenko

Hi @tylerd92vn! Can you check if some cart price rules is set?
Go to _Admin->Marketing->Promotions->Cart Price Rules_

We still cannot reproduce this issue for 2.0.7 with steps you described.

Hi @tylerd92vn,

Closing this issue due to no response, please create new one when you have an update.

Solved! Thanks to @dyushkin. It's the discount rule that when the price is larger than some amount, the shipping is free!!!. But at least, the front-end must show the discount rules applied. I have banged my head to the table a lot of time. A huge appreciation!

Can anyone mark this as solved?

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