Magento2: I can´t import product in magento 2.1. Always says "General system exception happened"

[enriquetarazona]

Steps to reproduce

1. Install Magento from develop branch.
2. Create a csv file with the template columns.
3. Get a "General system exception happened"
4. Export sample template and import it.

5. Get a "General system exception happened"

   Expected result

6. Import Succesfully

   Actual result

7. Error message appears: General system exception happened".

[acidreian666]

@enriquetarazona

• Step one is to make sure your template columns match that sample .csv export that you get under System/Import-Export
• Step Two make sure your saving your CSV as MS-Dos (.csv) format if using Excel or open with Notepad+ and check encoding UTF-8-BOM.

If your still having an issue could be your not using correct Field Seperators.

[andimov]

@enriquetarazona
Do you have any updates for this issue?
Did you check steps as @acidreian666 advised?

[andimov]

According to contributor guide, tickets without response for two weeks should be closed.
Please feel free to reopen if it's needed.

[spontaneousdinesh]

I had this and after doing random 1 line imports, I found it was some characters in the descriptions. I had to open the csv in Notepad++ and go Encoding> Convert to UTF-8-BOM then save it as a copy. Went straight on then.

[shyang292]

@spontaneousdinesh your method works for me.