Magento2: Object DOMDocument should be created

Created on 28 Jun 2016 · 22Comments · Source: magento/magento2

After upgrading to Magento 2.1 CE from 2.0.7, when I click on product in backend from grid, I got dialog with: Attention Something went wrong.
Error says like following:

Object DOMDocument should be created

Setup Format is not valid Ready for Work bug report

Source

kishanpatadia

😕2

Most helpful comment

We had disabled the output of the review module (Configuration -> Advanced -> Advanced), when we enabled it again, the problem went away.

kodmaskinen on 5 Jul 2016

👍7

All 22 comments

I am having the same issue.

orbitrod on 29 Jun 2016

👍1

There are several stack exchange posts about this, but no solution so far.
http://magento.stackexchange.com/questions/123022/attention-something-went-wrong-on-backend-product-page
http://magento.stackexchange.com/questions/109224/magento-2-attention-something-went-wrong-clicking-contentblocks-page-doesnt/111218
http://magento.stackexchange.com/questions/109224/magento-2-attention-something-went-wrong-clicking-contentblocks-page-doesnt

orbitrod on 2 Jul 2016

May be following can help. But not sure.
http://magento.stackexchange.com/questions/123022/attention-something-went-wrong-on-backend-product-page

Let me know if it works.
Thanks

kishanpatadia on 5 Jul 2016

We had disabled the output of the review module (Configuration -> Advanced -> Advanced), when we enabled it again, the problem went away.

kodmaskinen on 5 Jul 2016

👍7

Thanks a lot. I will try it.

kishanpatadia on 5 Jul 2016

I enabled again the review module as mentionned by @AndreasSundstrom and the error went away.
But if I disabled it again, the error comes back.

Choufourax on 6 Jul 2016

@piotrekkaminski, @guz-anton, can you guys please review this bug?
We also run into this on Magento 2.1.0 if we disable the Reviews module in the Advanced section.

hostep on 15 Jul 2016

After enabling review module, this error will not occur.

kishanpatadia on 20 Jul 2016

👍1

From my point of view, not a valid reason to close this issue.

After enabling review module, this error will not occur.

GordonLesti on 20 Jul 2016

👍5

@GordonLesti Yeah, It's seem Magento System force us to us review module. Should be fix it :(

davidbilly on 27 Jul 2016

https://github.com/magento/magento2/pull/5663 fixes this

GordonLesti on 27 Jul 2016

@GordonLesti Thanks for your hard work mate :D

davidbilly on 27 Jul 2016

We need this also, hope it gets merged within the next 3 months ...

SchumacherFM on 4 Aug 2016

We already have internal ticket MAGETWO-56794 in our backlog.

andimov on 2 Sep 2016

The "Something went wrong" error isn't always fixed by enabling the review module. I'm having this error pop up when I try an access the back end product list and this module is active.

jstoel on 15 Sep 2016

👍1

Closed as already fixed in #6704

b046944

miakusha on 3 Oct 2016

when i search for a product on a megento 2.0 store I get
"There has been an error processing your request

Object DOMDocument should be created.
Error log record number: 998986072482". Please what is the possible cause and how can i fix it.

bubeamos on 4 Oct 2016

@Chidiebube
When you get a message _"Error log record number: 998986072482"_ it means, that you can find a stack trace on disk storage under <path/to/Magento>/var/report/998986072482.

It would be handy if you attach a screenshot with browser console and content of 998986072482 file.

guz-anton on 5 Oct 2016

@guz-anton I have attached the file 998986072482 below. Also the same error occurs if I click on the checkout button and I have attached the report 1218900441657. The browser console was blank. Thanks..

998986072482.txt

1218900441657.txt

bubeamos on 5 Oct 2016

I have same issue in log file what can i do. if it fixed then please let me know

Thanks