Linuxgsm: ts3server stops with Accounting error during cronjob update, and sometimes randomly

[borzaka]

User Story

I have root cronjobs to manage the ts3server. It looks like this:

@reboot su - ts3server -c '/home/ts3server/ts3server monitor' > /dev/null 2>&1
30 5 * * * su - ts3server -c '/home/ts3server/ts3server update' > /dev/null 2>&1
0 0 * * 0 su - ts3server -c '/home/ts3server/ts3server update-functions' > /dev/null 2>&1

Since 2019.09.14. when the update command runs, the server stops and I have to manually start. This happened 2 days in a row.

I have updates below.

Basic info

• Distro: Debian 10.1
• Game: TeamSpeak3 server
• Command: ./ts3server update

Further Information

When I manually run the update command by the ts3server user, or with root, no server stoppings.

Logs

script:

Sep 16 05:30:02.582 ts3server: UPDATE: INFO: Checking for update: teamspeak.com
Sep 16 05:30:04.091 ts3server: UPDATE: PASS: Checking local build
Sep 16 05:30:05.298 ts3server: UPDATE: PASS: Checking remote build
Sep 16 05:30:06.303 ts3server: UPDATE: INFO: No update available
Sep 16 05:30:06.304 ts3server: UPDATE: INFO: Local build: 3.9.1
Sep 16 05:30:06.305 ts3server: UPDATE: INFO: Remote build: 3.9.1
Sep 16 05:30:06.307 ts3server: UPDATE: PASS: command_update.sh exiting with code: 0

server:

strange, I have found this 2 lines in 2 different log files.
ts3server_2019-09-15__11_06_15.947276_0.log
ts3server_2019-09-15__11_06_15.947276_1.log

2019-09-16 03:30:16.396367|ERROR   |Accounting    |   |failed to register local accounting service: No such file or directory
2019-09-16 03:30:16.396785|INFO    |VirtualServerBase|1  |stopped

Don't mind the 03:30 timestamp. It was at 05:30, but ts3server somehow logged 03:30.

updated postdetails (2020.05.10.):
https://termbin.com/wjr4

Expected behaviour

No stopping during updates.

Updates

• No stopping on the 3rd and 4th day (today).
• No 'Accounting' error in the server logs.

Before this I was changing TeamSpeak password via ./ts3server change-password
During the password change, it notified me that ts3server will be restarted. A stop occurred, but a restart not. I had to manually start the server again. The anomaly described in this issue started after this:

• server stopped during update and update-functions

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[borzaka]

This issue is just happened again. And I have no idea what triggered it.

console:

2020-05-07 03:30:17.233598|ERROR   |Accounting    |   |failed to register local accounting service: No such file or directory
2020-05-07 03:30:17.233947|INFO    |VirtualServerBase|1  |stopped

script:

May 07 05:30:03.871 ts3server: UPDATE: INFO: Checking for update: teamspeak.com
May 07 05:30:04.880 ts3server: UPDATE: PASS: Checking local build
May 07 05:30:06.053 ts3server: UPDATE: PASS: Checking remote build
May 07 05:30:07.058 ts3server: UPDATE: INFO: No update available
May 07 05:30:07.059 ts3server: UPDATE: INFO: Local build: 3.12.1
May 07 05:30:07.059 ts3server: UPDATE: INFO: Remote build: 3.12.1
May 07 05:30:07.062 ts3server: UPDATE: INFO: LinuxGSM version: v20.2.1
May 07 05:30:07.063 ts3server: UPDATE: PASS: command_update.sh exiting with code: 0

server:
2020-05-07 03:30:17.233947|INFO |VirtualServerBase|1 |stopped

Note: The timestamps are off, but this happened on the same time.

I had to manually start.

My cronjobs:

###TeamSpeak###
@reboot su - ts3server -c '/home/ts3server/ts3server monitor' > /dev/null 2>&1
30 5 * * * su - ts3server -c '/home/ts3server/ts3server update' > /dev/null 2>&1
0 0 * * 0 su - ts3server -c '/home/ts3server/ts3server update-functions' > /dev/null 2>&1

Updated postdetails:
https://termbin.com/wjr4

Yesterday it happened out of the blue, no update was scheduled, and dropped everyone on the server:

2020-05-09 22:00:24.504222|ERROR   |Accounting    |   |failed to register local accounting service: No such file or directory
2020-05-09 22:00:24.504281|INFO    |VirtualServerBase|1  |client disconnected 'r3imal'(id:120) reason 'reasonmsg=Server Shutdown!'
2020-05-09 22:00:24.504391|INFO    |VirtualServerBase|1  |client disconnected 'ToT_T1'(id:24) reason 'reasonmsg=Server Shutdown!'
2020-05-09 22:00:24.504800|INFO    |VirtualServerBase|1  |stopped

I found this, but the source site is does not exists:

FIx "Failed to register local accounting service" error message

Edit /etc/fstab and add the following line at the bottom:
tmpfs /dev/shm tmpfs defaults 0 0

Source: http://forum.teamspeak.com/showthread.php/68827-Failed-to-register-local-accounting-service

And found this issue, which might be related: #2436
It says I have to delete this file:

ts3server@debian:~$ ls -al /dev/shm
total 4
drwxrwxrwt  2 root      root        60 May 10 11:25 .
drwxr-xr-x 19 root      root      3300 May  6 17:53 ..
-rw-r--r--  1 ts3server ts3server  128 May 10 11:25 7gbhujb54g8z9hu43jre8

But the ownership looks right.

When the ts3server is not running, the 7gbhujb54g8z9hu43jre8 file doesn't exists:

ts3server@debian:~$ ls -al /dev/shm
total 0
drwxrwxrwt  2 root root   40 May 11 05:30 .
drwxr-xr-x 19 root root 3300 May  6 17:53 ..

After I start it creates it.

I found this in the official docs:
https://docs.linuxgsm.com/game-servers/teamspeak-3#accounting-failed-to-register

[h3o66]

Are there any special settings set in LGSM ?