Learn-to-send-email-via-google-script-html-no-server: Issue receiving email

[harbourart]

Hi,

Firstly I have to say what a great script this is.

I have been using it on my website for a while without an issue. I am now developing my wife's website and have an issue I hope you can help with.

The issue is when I send a message through her form the message she receives in gmail comes through as read.

Please could you suggest where I may have gone wrong?

Cheers.

[nelsonic]

@harbourart thanks for the feedback. That's quite strange. We've never seen this before. 🤷‍♂️
This could be a good question for StackOverflow where there are quite a few Google Developer Experts (GDEs)
who can help --> https://stackoverflow.com/questions/tagged/google-apps-script

[harbourart]

Thanks for the reply. I will follow the link

[cristianofromagio]

@harbourart Just a guess but have you checked if there is any Filters on her Gmail account that apply the rule "mark as read"?

Gmail settings -> "Filters and Blocked Adresses"

See if there is a filter with "Do this: Mark as read" and change it or delete it.

There is another scenario where you are forwarding a copy of incoming mail to another address and have the option "mark ... Mail's copy as read" selected

Gmail settings -> "Forwarding and POP/IMAP"

If the option "mark ... Mail's copy as read" is selected and you want to keep forwarding the incoming mail, change it to "keep ... Mail's copy in the Inbox".

[harbourart]

Thanks @cristianofromagio

Good shout I didn't think about that, I will investigate.

[mckennapsean]

Hope the tips helped, and you were able to track it down! Feel free to let us/others know if you did figure it out too :)