Keepassxc: Scrollbar shows up in middle of edit/details screens

[gaelanlloyd]

Overview

I just upgraded from 2.5.4 to 2.6.1 today and I'm seeing vertical scrollbars floating over the middle of the edit panel.

Steps to Reproduce

Whenever I edit a folder, or the first time I edit a particular password's entry. If I open the same password entry it doesn't happen, but it always happens when editing a folder's entry.

Expected Behavior

Scrollbar shouldn't be floating in the middle of the window.

My system info

KeePassXC - Version 2.6.1
Revision: 9a35bba

Qt 5.15.0
Debugging mode is disabled.

Operating system: Windows 10 Version 1909
CPU architecture: x86_64
Kernel: winnt 10.0.18363

Enabled extensions:

• Auto-Type
• Browser Integration
• SSH Agent
• KeeShare (signed and unsigned sharing)
• YubiKey

Cryptographic libraries:
libgcrypt 1.8.5

Let me know if there's anything else I can provide to help debug this issue.

[th3m]

Got the same bug, no extensions enabled, Win10 64 bit.
"Maximize" or "Restore down" the application temporary fixes the visual bug.

[droidmonkey]

Are you using the portable apps download?

[gaelanlloyd]

No, the Windows 64-bit MSI installer.

[jnqnfe]

Affects Linux also. I reported it for Debian on Sunday with v2.6.0 as bug #968542. I've just received the v2.6.1 update and it's still there. Qt version here is 5.14.2.

[droidmonkey]

I've debugged this before and there is no obvious reason why its visible.

[Protonator]

Got this, too. It seems to be limited to entries with an empty notes field, though – or one which got less than two lines of text in it. But: As soon as I minimize KeePassXC or the program loses focus, the scroll bar appears again even when there are certain lines of text in the notes field.

[florealcab]

I just installed it and I noticed ce same bug on Ubuntu 20.04 with KDE as desktop environment

[droidmonkey]

Does the scrollbar show up when using one of our themes (ie, NOT classic mode)? If it does NOT show up then this would be a Qt theming bug.

[florealcab]

I tested with the default theme (Automatic). Then, after your comment I tested with dark and classic modes. But now I don't notice the bug anymore, even if I switch back to automatic again. I change some settings after my previous comment, may be it's why... If the problem appears again I'll comment again...

[jnqnfe]

I do not concur with it being related in some way to number of lines in 'notes'. I went through one folder of entries in mine with a lot of variations in number of lines of notes to check this theory and found no such clear pattern. I did find that it was not shown for all entries though (I could find no pattern for why).

Interestingly, while for most entries in this folder it is consistently shown or not, there is one entry which I found to be variable, sometimes showing it and sometimes not. If you repeatedly open it and close it, it is consistent, but clicking around opening other entries in the folder and coming back to it can change whether it shows up for that one entry or not. Again, I could not determine any particular repeatable pattern for this.

---

Before trying changing the theme I thought I'd play with some other things first...

I just tried closing the program, clearing the [GUI] portion of the ~/.cache/keepassxc/keepassxc.ini file and reopening. This has not cleared the problem, though it has seemed to settle down that one variable entry discussed above into consistently not showing it (I can no longer seem to be able to jump about between entries and cause different behaviour for that variable entry).

Another detail I've noticed is toggling the 'notes' checkbox to off (unchecked) temporarily removes the portion of the scrollbar that overlapped it until you close the entry and re-enter edit mode.

Very interestingly, I notice that both the vertical size and vertical position of the scrollbar (roughly - comparing with my fingers) match that of the of the password generator dialog content (ignoring the title bar)!! (when the 'advanced' mode is off; enabling advanced mode does not increase the scrollbar height).

It also roughly matches the file list control in the open file dialog (and the import dialogs, save-database as, etc). And the form in the 'new database' dialog.

Also, I just opened an entry, no scrollbar shown, I opened and closed the password generator, and suddenly it was there.

For another thing, I just tried expanding the width of the window a little, and now this again messes with whether or not it shows, with at least one other entry being variable.

With an entry already opened for editing, with the scrollbar shown, I changed the vertical height of the window and it disappeared. I switched focus to my web browser to type this, switched back and it was back again. Similarly, if you get rid of it by changing the height, then temporarily switching from basic 'entry' details to 'advanced', 'icon', 'auto-type', or 'properties' tabs (for which it's not shown), then switch back to 'entry', it reappears.

The height seems consistent between editing groups (as in the report here) and in editing entries, as I reported and have been playing with here. The behaviour seems identical, for example only appearing on the 'group' group-edit tab, not the others ('icon', 'keeshare', 'properties'); disappearing when changing window height temporarily, etc.

I'd like to look at the actual code to help get to the bottom of it properly, but I'm not sure I have the time for that. Hope some of these details help.

[jnqnfe]

As for switching themes... Switching to light/dark made no difference. Switching to classic mode did get rid of it. Switching back to automatic, it's returned.

[gaelanlloyd]

I have 3 Windows 10 computers and they all show this issue. I'm running with _Compact Mode_ and _Classic_ view.

[gaelanlloyd]

Something interesting: When I open an entry, the scrollbar sometimes isn't there. But if I leave the entry details window open and switch window focus to another window, the scrollbar shows up.

[woowoo803]

Also seeing this on a Windows 7 machine with 2.6.1 MSI installer 64 bit, typically running normal view (not compact) and Auto theme. In my case it happens every time on every entry. Tried switching themes and Auto/light/dark have a thin bar, while Classic has a wide bar. The bar is always there in all themes, but only in the Edit-Entry screen, not in the Advanced, Icon, etc. Normally the bar just cuts into the Notes field, but if I go to one of the other Edit screens and return to Entry then the bar is longer, about 1/2 way down the notes field. If I cancel the edit and return to Edit the bar is shorter again.

[PoolJK]

Happens also on MacOs (Catalina).

[CYBRPVNK]

I am having the same problem. I noticed that resizing the window temporarily fix it for current entry.

[turbosmurfen]

I have never seen this before, And I have not added a new entry since I downloaded portable 2.6.1. Now when adding new entry it show up a scrollbar in the middle. I have tried to resize the window and the scrollbar disappear from the new entry settings. But if I add a new entry it's back. So yes I have the same problem. I'm using Windows 10 2004 x64.

[droidmonkey]

Locking issue, we have enough information, but none of the devs can replicate the problem in order to debug and correct it.