Keepassxc: Keepassxc snap cannot display foreign characters.

[tkuraku]

I have a directory with Japanese characters and keepassxc cannot display them properly. This is on Ubuntu 16.04 using the snap package.

Expected Behavior

Display Japanese Characters.

Current Behavior

Shows an empty box like it can not recognize the character.
(keepassx installed via apt displays them fine)

Possible Solution

The snap package is not able to access necessary fonts.

Steps to Reproduce (for bugs)

1.Fresh install of Ubuntu 16.04 with language support
2.Install keepassxc snap package
3.open a keepass database from a directory with Japanese characters.

Context

I was just trying keepassxc (use keepassx now) and it doesn't display Japanese characters

Your Environment

• Operating System and version: Ubuntu 16.04
• Snap Package

[phoerious]

Please don't delete the issue template.

Does this problem only occur in the file path or also inside your database?

[tkuraku]

Sorry about deleting the template, I edited the issue to fix it.

It also occurs inside the database

After some experimentation I can not enter Japanese using Mozc (IBUS) into keepassxc either.

I assume this is specific to the snap package.
(There is no problem using keepassx installed with apt)

[phoerious]

(keepassx installed via apt displays them fine)

That's some vital information. 😄

Can you try the AppImage and tell me if it's working with that one?

[tkuraku]

The AppImage can display the Japanese characters as expected.

However, I can not enter Japanese characters into the program via Mozc (IBUS).

[phoerious]

Okay, so it's definitely a packaging bug.
Can you enter Japanese via input methods (ibus and the like) into the DEB version (see our website) or a custom-built one?

[Throne3d]

I can reproduce this issue (inability to type Japanese characters into a snap using Mozc, and Japanese characters displaying as boxes after being copy-pasted in on a snap, both in the entry box and on the entry display list). Using a version of KeePassXC built from source (a few days ago), typing using Mozc works fine and characters display appropriately. It therefore seems to be a problem with the snap itself.

I'm on Ubuntu 16.10 64-bit, if that's relevant, and just installed the snap. The built KeePassXC version is 2.1.2 (revision f5e75b59334b22cbef04ea4b111b7b6753c67ea9), and the snap reports 2.1.2 (revision b9279f73fa58d75e1ec88f734f3c77c0f015a348).

[tkuraku]

I just tried the keepassxc_2.1.2-1_amd64_stable.deb from the website. Everything works like keepassx installed from apt. It displays Japanese characters and allows input from Mozc. It seems to be an issue with AppImage and snap packages.

[Throne3d]

Using KeePassXC-2.1.2-x86_64.AppImage, using Mozc to input Japanese text does not seem to work (Mozc refuses to move from the 'Direct input' input mode), but it does appear to display Japanese text just fine, at least on my system.

So it seems like input is a problem shared between the snap and the AppImage, but display is just a problem with the snap.

[droidmonkey]

Can someone give me a step-by-step on how to setup the environment and replicate the bug. As a US-English person I never venture into localization and alternative character renders. I want to fix this with snaps. Sorry ☹️

[tkuraku]

Here is a good step by step guide to setting it up.

https://moritzmolch.com/2287

If you have done everything correctly if you open up gedit or something and type "suki" and space "好き" should appear. If you try the same thing in the keepassxc snap "suki" will appear as without the Japanese input.

(Don't worry I am a US-English person too, just happened to have lived in Japan for couple years before)

[droidmonkey]

Thanks! After some research it looks like a mozc interface was recently added to the unity7 plug. Make sure you are running at least snapd version 2.0.8.

https://developer.ubuntu.com/en/blog/2016/06/15/snapd-208-universal-snaps-and-desktop-interfaces/

[Throne3d]

Running snap version gives me:

snap    2.22.5
snapd   2.22.5
series  16
ubuntu  16.10

Mozc input continues not to work in the snap. "日本語" continues to show as boxes (doesn't show as boxes here in Chrome).

[tkuraku]

snap version

snap    2.22.3
snapd   2.22.3
series  16
ubuntu  16.04

Everything is as up to date as possible.

[droidmonkey]

Are any other snaps affected?

[tkuraku]

I don't use snaps too much, but I just tried the libreoffice snap. And I can't enter Japanese text use libreoffice writer either. It might be an issue with snaps in general.

[droidmonkey]

Looks like the bug is with the mozc interface in the unity7 plug.

[Throne3d]

What about character display, though?

Edit: I haven't tried the LibreOffice snap to see if it displays characters, but that seems like it could be a separate issue from the actual input of characters (seeing as how displaying characters is, as far as I know, nothing to do with mozc).

[tkuraku]

I just tried the libreoffice snap and it can't display Japanese characters either. I will try to report the bug for snapd.

[brglng]

+1 for this issue on Chinese system, Ubuntu 17.10.

[weeix]

I can still reproduce this bug in snap package v2.3.1

snap 2.32.3
snapd 2.32.3
series 16
ubuntu 16.04
kernel 4.13.0-37-generic