Karabiner-elements: Karabiner Elements causes Apple silicon MacBook Air to crash during system shutdown

[xiao-zang]

After I installed Karabiner Elements on the new Apple silicon MacBook Air, the system crashes during the shutdown process. The system restarts due to the crash no matter whether I choose to shut down or restart. In the latter situation, at first glance I cannot tell whether the restart is due to a crash or it is a "successful" restart. However, I know there is a crash because the system shows the crash report every time after the restart. Uninstalling Karabiner Elements solves the problem, and reinstalling Karabiner Elements makes it crash again, so it is highly likely that Karabiner Elements is the cause. I will uninstall Karabiner Elements for now and wait for the developer to fix the issue.

The following is the crash report:

panic(cpu 5 caller 0xfffffe0027cd84d0): "pmap_tte_remove: non-zero pagetable refcount: pmap=0xfffffdf03a5265c0 ttep=0xfffffdf1758d4408 ptd=0xfffffdf144c423c0 refcnt=0x1"
Debugger message: panic
Memory ID: 0x6
OS release type: User
OS version: 20B29
Kernel version: Darwin Kernel Version 20.1.0: Sat Oct 31 00:07:10 PDT 2020; root:xnu-7195.50.7~2/RELEASE_ARM64_T8101
Fileset Kernelcache UUID: 35A645C8D62619060673BEF751E6A7AA
Kernel UUID: D8523129-E878-38BA-A8E0-1D0E8D2470B7
iBoot version: iBoot-6723.50.2
secure boot?: YES
Paniclog version: 13
KernelCache slide: 0x000000001fe54000
KernelCache base:  0xfffffe0026e58000
Kernel slide:      0x0000000020ac0000
Kernel text base:  0xfffffe0027ac4000
Kernel text exec base:  0xfffffe0027b8c000
mach_absolute_time: 0x11685cc241
Epoch Time:        sec       usec
  Boot    : 0x5fb733bd 0x00032378
  Sleep   : 0x00000000 0x00000000
  Wake    : 0x00000000 0x00000000
  Calendar: 0x5fb73fe2 0x000d4ecb

CORE 0 recently retired instr at 0xfffffe0027cf64d0
CORE 1 recently retired instr at 0xfffffe0027cf64d0
CORE 2 recently retired instr at 0xfffffe0027cf64d0
CORE 3 recently retired instr at 0xfffffe0027cf64d0
CORE 4 recently retired instr at 0xfffffe0027cf64d4
CORE 5 recently retired instr at 0xfffffe0027cf500c
CORE 6 recently retired instr at 0xfffffe0027cf64d4
CORE 7 recently retired instr at 0xfffffe0027cf64d4
Panicked task 0xfffffe166cef5f18: 69196 pages, 447 threads: pid 0: kernel_task
Panicked thread: 0xfffffe166cf0dfb8, backtrace: 0xfffffe3097233780, tid: 104
          lr: 0xfffffe0027bd9f7c  fp: 0xfffffe30972337f0
          lr: 0xfffffe0027bd9d48  fp: 0xfffffe3097233860
          lr: 0xfffffe0027cfb7d0  fp: 0xfffffe3097233880
          lr: 0xfffffe0027ced2fc  fp: 0xfffffe3097233930
          lr: 0xfffffe0027b937e8  fp: 0xfffffe3097233940
          lr: 0xfffffe0027bd99d8  fp: 0xfffffe3097233cd0
          lr: 0xfffffe0027bd99d8  fp: 0xfffffe3097233d40
          lr: 0xfffffe0027bd97f4  fp: 0xfffffe002d623da0
          lr: 0xfffffe0028371dec  fp: 0xfffffe002d623dc0
          lr: 0xfffffe0027cd84d0  fp: 0xfffffe002d623e40
          lr: 0xfffffe0028386660  fp: 0xfffffe002d623ed0
          lr: 0xfffffe0028386644  fp: 0xfffffe002d623f60
          lr: 0xfffffe0028385b88  fp: 0xfffffe002d623fe0
          lr: 0xfffffe0027b93ff4  fp: 0xfffffe3097233d60
          lr: 0xfffffe0027c70b10  fp: 0xfffffe3097233d90
          lr: 0xfffffe0027c0b24c  fp: 0xfffffe3097233de0
          lr: 0xfffffe0027c16304  fp: 0xfffffe3097233e00
          lr: 0xfffffe0027bf0d30  fp: 0xfffffe3097233e70
          lr: 0xfffffe0027bf0d30  fp: 0xfffffe3097233ee0
          lr: 0xfffffe0027bf0c1c  fp: 0xfffffe3097233f00
          lr: 0xfffffe0027b9ce74  fp: 0x0000000000000000

last started kext at 1255031128: com.apple.filesystems.autofs   3.0 (addr 0xfffffe0027a40000, size 16384)
last stopped kext at 34739838525: com.apple.driver.usb.AppleUSBHostPacketFilter 1.0 (addr 0xfffffe0027930000, size 16384)
loaded kexts:
com.apple.filesystems.autofs    3.0
com.apple.fileutil  20.036.15
com.apple.fsplaceholder 1.13.2
com.apple.driver.AppleTopCaseHIDEventDriver 4000.27
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com.apple.security.BootPolicy   1
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com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
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com.apple.driver.usb.networking 5.0.0
com.apple.driver.AppleThunderboltDPInAdapter    8.1.4
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[danielisaacrodriguez]

I am glad someone else also hit this issue. I reported it here: https://github.com/pqrs-org/Karabiner-Elements/issues/2513 I hope it can be fixed.

[Terubozu]

I get the same problem on my M1 Mac Mini.
I reported it in #2513, but it's closed over there, so I'll report it here as well.

My report is at the following link.
https://github.com/pqrs-org/Karabiner-Elements/issues/2513#issuecomment-731616784

[gposcidonio]

+1. The computer I got my wife (M1 MBP) is having the same issue. 16GB RAM with 2TB SSD is the configuration.

[owner203]

+1. The same issue on my M1 MacBook Pro with 16GB RAM / 2TB SSD. Big Sur 11.0.1

[xereeto]

Yup MBP M1 8/256GB Big Sur 11.0.1. Same deal. Was about to RMA the MacBook before I realised this could be the cause, uninstalled it and boom no more errors.

[profoundthinking]

I can confirm I am also experiencing this, the system restarts itself after shutdown with an error.

MBP M1 16GB/512GB SSD. Big Sur 11.0.1

[purge]

Since karabiner is no longer a kernel extension a panic is probably an apple issue so if you are getting this raise an issue in feedback assistant (or radar if you have a developer account). I am experiencing this issue on brand new install on new hardware (M1 16Gb / 1Tb.) so i don't think it's an issue with other software.

[schram]

Just confirming the same results on an M1 MacBook Air, fresh install and the only other software yet installed is vlc, Lastpass, MS Edge Canary, and vscode. Uninstalling allows my MBA to reboot without a panic and gives me back my startup chime. Really don't want to uninstall, though.

[fredericksee]

Just reporting that I have the exact same issue as schram has described above.

[taylornd]

Same issue for me

[mono96]

I get the same issue on my M1 MacBookPro （8GB 512GB）

macOS Big Sur 11.0.1 (20B29)
Karabiner-Elements 13.1.0 / 13.1.1 beta

l installed is Karabiner-Elements, only.
After stopping the Karabiner-Elements, restarting macOS also crashes.

Uninstalling Karabiner-Elements will not cause this issue.

And, When updating Karabiner-Elements from 13.0.0 to 13.1.0, the reboot after disabling the drivers did not cause any problems. Therefore, l think that the issue is due to the drivers.

I hope this issue will be solved.

[jeremysexton]

Having same issue here, M1 MBP (16GB, 2TB), Big Sur 11.0.1

[ikuina]

My M1MBP(16G, 2T, BigSur11.0.1) has same issue.
After installing Karabiner, everytime shutting down, I see pink screen.

[sweeneybros]

also having the same issue with M1 MBA 16GB/512GB

[jacklaing]

I have this issue with my M1 MBP too, running 11.1 Beta 2. Have uninstalled and periodically checking in here to see if it has been fixed yet.

[atelierbram]

Same problem her on M1 Mac Mini with almost no other apps installed. Had to uninstall to fix it.
BTW no pop-pup to disable driver after trying the beta version.

[gelpenaddict]

I have this issue with my M1 MBP too, running 11.1 Beta 2. Have uninstalled and periodically checking in here to see if it has been fixed yet.

You can also click "Subscribe" on the right side of github issues to get updates for particular issues.

I also get this issue on M1 Macs. Please fix.

[MarkLopresto]

Also experiencing this issue. Issue persists in Safe Mode, and in a test user account with no other 3rd party apps installed. Uninstalled Karabiner Elements to resolve. Logs basically identical to original poster.

MBA M1 16GB | 512GB | macOS 11.0.1 (20B29)

[rickybright]

Same issue here. Can post logs if needed, but basically the same as OP.

[g8rh8r]

I had very similar and relentless kernel panics on a brand new M1 Mac mini. It happened shortly after installing the legacy X-Rite i1 display pro calibration software/driver to try to calibrate my monitor. I went to the X-Rite website and followed their complete uninstall directions.

No more kernel panics.

Big Sur is a nightmare when installing any legacy drivers on Apple m1 ARM machines.

[junkboy0315]

I'm using M1 Mac in the following combination,
removing either i1Profiler or Karabiner solved the problem.
Thanks a lot @g8rh8r !
(i1Profiler isn't working anyway so removing that is OK in my case)

• Mac OS 11.1 (released today)
• Karabiner-Elements 13.1.0
• i1Profiler 3.3.0

---

UPDATE: kernel crashes came back now 🤢

[xiao-zang]

I'm using M1 Mac in the following combination,
removing either i1Profiler or Karabiner solved the problem.
Thanks a lot @g8rh8r !
(i1Profiler isn't working anyway so removing that is OK in my case)

• Mac OS 11.1 (released today)
• Karabiner-Elements 13.1.0
• i1Profiler 3.3.0

Glad that uninstalling i1Profiler works for you, but I don't have any X-Rite product on my M1 Mac. I have just installed the macOS 11.1 update and reinstalled Karabiner-Elements 13.1.0, but it still crashes...

[g8rh8r]

I'm using M1 Mac in the following combination,
removing either i1Profiler or Karabiner solved the problem.
Thanks a lot @g8rh8r !
(i1Profiler isn't working anyway so removing that is OK in my case)

• Mac OS 11.1 (released today)
• Karabiner-Elements 13.1.0
• i1Profiler 3.3.0

Glad that uninstalling i1Profiler works for you, but I don't have any X-Rite product on my M1 Mac. I have just installed the macOS 11.1 update and reinstalled Karabiner-Elements 13.1.0, but it still crashes...

Well the kernel crashes came back. Since it's a brand new M1 Mac mini, I have very few programs installed.

So I started analyzing the crash reports and realized they had sleep time in common. The only device I had connected other than my keyboard, was my 4k monitor. I had my monitor connected via an AKiTiO Thunder Dock, via a thunderbolt to DisplayPort cable. So I unplugged the AKiTiO thunder dock and connected my 4k monitor directly to the Mac mini Thunderbolt 3 port with a thunderbolt 3/usb-c to DisplayPort adapter.

The crashes have stopped for the last 24 hours or so. I spoke to an Apple senior tech, and she had me send my log files to engineering. So if I had to guess, the kernel panics may have to do with legacy thunderbolt devices and sleep commands...

[xiao-zang]

I'm using M1 Mac in the following combination,
removing either i1Profiler or Karabiner solved the problem.
Thanks a lot @g8rh8r !
(i1Profiler isn't working anyway so removing that is OK in my case)

• Mac OS 11.1 (released today)
• Karabiner-Elements 13.1.0
• i1Profiler 3.3.0

Glad that uninstalling i1Profiler works for you, but I don't have any X-Rite product on my M1 Mac. I have just installed the macOS 11.1 update and reinstalled Karabiner-Elements 13.1.0, but it still crashes...

Well the kernel crashes came back. Since it's a brand new M1 Mac mini, I have very few programs installed.

So I started analyzing the crash reports and realized they had sleep time in common. The only device I had connected other than my keyboard, was my 4k monitor. I had my monitor connected via an AKiTiO Thunder Dock, via a thunderbolt to DisplayPort cable. So I unplugged the AKiTiO thunder dock and connected my 4k monitor directly to the Mac mini Thunderbolt 3 port with a thunderbolt 3/usb-c to DisplayPort adapter.

The crashes have stopped for the last 24 hours or so. I spoke to an Apple senior tech, and she had me send my log files to engineering. So if I had to guess, the kernel panics may have to do with legacy thunderbolt devices and sleep commands...

But my M1 MBA with Karabiner-Elements crashes without any external device plugged in (not even the power cable)...

[crcoppin]

I am having this issue as well since using migration assistant. My M1 Mac Mini running 11.1 and KE 13.1 will flash a pink screen and panic every time I try to restart or shutdown when Karabiner is running. All worked well in safe mode, as did uninstalling Karabiner.

[ress997]

I was also having trouble with the problem after updating to macOS bug sur 11.1. (MacBook Pro, M1, RAM 16GB, SSD 512GB)
Uninstalling Karabiner solved the problem, so I'll avoid the spec for now.

When I tried to reboot or shut down as others have said, the screen flashed pink for a second and then crashed and forced me to restart.

[TimNedvyga]

Same here(Mac mini M1 base model), it appeared after updating to 11.1. It was fine on 11.0.1 for me.

[sasagar]

Same here, but I encountered with 11.1 and 11.0.1 too.

[wookiist]

same here.. using mac mini (apple silicon).
cannot shutdown or reboot with karabiner.
pink screen situation also occured.

[ssmooncoder]

i'm not even on big sur, but kernel panics and sleep-wake failure came back after a recent security update to Catalina.

It'll happen once the machine goes into deep sleep (i.e., keep the lid closed for like an hour).

macOS is just awful to use now. I don't care if the M1 outperforms this or that chip if the operating system is less reliable than Windows 95 with a corrupt ram stick

[benjaminpottier]

I'm on Big Sur 11.1 with an M1 Mac mini and had to uninstall karabiner in order to get rid to the kernel panics at shutdown.

[Alan-01]

I'm also on Big Sur 11.1, using an M1 MacBook Pro 16GB/1TB. System hangs for a second on shut down and restart, screen flashes pink, then restarts (even if Shut Down was chosen). On logging back in I get a similar kernel panic report as posted by @xiao-zang.

I did a full wipe of my laptop (not a big deal because I only got it a few days ago), and checked that shut down and restart work with no kernel panics. Then installed Karabiner, allowed the driver in System Prefs but didn't do anything else with the app (Karabiner was the only programme installed other than the default apps) and the kernel panics came back on every shut down and restart. I uninstall the app (using the button in the Misc Tab) and the kernel panics go away, my machine shuts down properly again.

I also did some testing on the install process - it seems to be that allowing the driver in System Prefs causes the panics to start happening (unsurprisingly). When I install Karabiner, open the app, and get the pop-up to allow the driver in System Prefs (".Karabiner-VirtualHIDDevice-Manager") if I ignore this and shut down, the system doesn't kernel panic. If I then allow this driver in System Prefs, the kernel panics come back.

Hope this info can help with fixing the issue.

[Markologne]

Same here (M1 Mac mini, 16GB/1TB) Big Sur 11.1, Karabiner-Elements 13.1.0

[windless0530]

I believe this should be a solution for this issue, which I also encountered on my M1 Mac Mini with Karabiner 13.1.0.

In brief, use HammerSpoon instead.

First, download and install HammerSpoon:
http://www.hammerspoon.org/

Then, edit the configuration file 'init.lua' following this thread to meet your need:
https://stackoverflow.com/questions/43383348/remap-apostrophe-to-other-keys-using-hammerspoon/

This works for me perfectly :)