Karabiner-elements: Shift + Esc not working properly in Slack with Karabiner-Elements running

[jdmaldon]

MacBook Pro (15-inch, 2017)
MacOS High Sierra 10.13.6 (17G65)
Processor: 3.1GHz Intel Core i7
Memory: 16 GB 2133 MHz LPDDR3
Graphics: Intel HD Graphics 630 1536 MB

Slack
Version 3.3.1 (Direct Download)

Karabiner-Elements 12.1.0

Problem:
With Slack, and Karabiner-Elements running, I can NOT use Shift + Esc to 'Mark All as Read'. I have tested the Shift key and the Escape key in various other applications/scenarios, and and confirm they're working fine independently. I have captured the keypress events in the Karabiner Event Viewer:

Generic Shift + Esc:

eventType:key_down        code:0xe1       name:left_shift      misc:
eventType:key_down        code:0x29       name:escape          misc:
eventType:key_up          code:0x29       name:escape          misc:
eventType:key_up          code:0xe1       name:left_shift      misc:

Shift + Esc in Slack:

eventType:key_down        code:0xe1       name:left_shift      misc:
eventType:key_down        code:0x29       name:escape          misc:
eventType:key_up          code:0x29       name:escape          misc:
eventType:key_up          code:0xe1       name:left_shift      misc:

Karabiner-Elements appears to be able to capture the keystrokes, but it does not seem to be making its way into Slack. I am able to consistently reproduce this problem, and can confirm that Shift + Esc does work when Karabiner-Elements is not running.

Please let me know if there is any additional information I can provide to troubleshoot this issue.

[stale[bot]]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

[dakira]

I have the exact same problem. Shift+ESC doesn't work as a shortcut as soon as karabiner is used.

[jdmaldon]

Yeah unfortunately this bug was marked stale. In the event where I really need to mark all as read, I just close out Karabiner, do the Shift+ESC, and open Karabiner again.

[Vlaaaaaaad]

Is there any way to reopen this?

This used not to be the case and I thought Slack was at fault initially.

[Kuniwak]

I have the same problem on macOS. But my co-worker can use ⇧ + Esc on Slack with Karabiner-Elements on macOS. But his configurations are bitty large, so I could not determine what cofigurations are needed to avoid this problem.

[Kuniwak]

I could fix the problem by enabling "Modify events from this device" to the disabled keyboard.
This keyboard have been displayed as No product name (No manufacturer name) on Karabiner-Elements Preferences > Devices.

I confirmed the environment.

Mac

MacBook Pro (15-in, 2017)

OS

macOS 10.13.6

Karabiner Elements version

12.1.0

[christianjul]

Thank you @Kuniwak, I had this problem in other apps using shift and function keys, it solved that as well.

[gabsn]

Thanks it solved my issue with the shortcut to force quit applications.

[popov-andrey]

Thanks it worked

[h0tk3y]

The suggestion in the @Kuniwak's comment worked for me, too. I think this issue should be reopened as it may be a bug in Karabiner-Elements or at least very counter-intuitive behavior.