jx install failure: Error executing 'postInstallation': Group '4294967294' not found

[stevegszabo]

jx install fails, looks like mongo fails to start:

sszabo@tor976568e1 [/home/sszabo] $ kubectl -n jx get pods
NAME                                             READY     STATUS              RESTARTS   AGE
jenkins-6c69766b8d-wrz7m                         0/1       Running             2          6m
jenkins-x-chartmuseum-77dcdf7f87-fq6tm           1/1       Running             0          6m
jenkins-x-docker-registry-76dd6bddd4-rk864       1/1       Running             0          6m
jenkins-x-heapster-57b558bf9b-wv7cq              2/2       Running             0          6m
jenkins-x-mongodb-5fb7868bd-xmw8v                0/1       CrashLoopBackOff    5          6m
jenkins-x-monocular-api-5c7df778b4-j9b9k         0/1       CrashLoopBackOff    5          6m
jenkins-x-monocular-prerender-74f49ffdc7-lxml6   1/1       Running             0          6m
jenkins-x-monocular-ui-5bf75b547b-brhhr          1/1       Running             0          6m
jenkins-x-nexus-786fcdbd98-5ld7n                 0/1       ContainerCreating   0          6m
pipelinecontroller-5c5f5df7ff-qb98q              1/1       Running             0          6m

sszabo@tor976568e1 [/home/sszabo] $ kubectl -n jx logs jenkins-x-monocular-api-5c7df778b4-j9b9k
time="2018-05-03T17:45:43Z" level=info msg="Configuration bootstrap init" configFile="/monocular/config/monocular.yaml" 
time="2018-05-03T17:45:43Z" level=info msg="Configuration file found!" 
time="2018-05-03T17:45:43Z" level=info msg="Loading CORS from config file" 
time="2018-05-03T17:45:43Z" level=info msg="Loading repositories from config file" 
time="2018-05-03T17:45:43Z" level=info msg="Configuration bootstrap finished" 
time="2018-05-03T17:45:54Z" level=fatal msg="unable to connect to MongoDB" host="jenkins-x-mongodb:27017" 

sszabo@tor976568e1 [/home/sszabo] $ kubectl -n jx logs jenkins-x-mongodb-5fb7868bd-xmw8v

Welcome to the Bitnami mongodb container
Subscribe to project updates by watching https://github.com/bitnami/bitnami-docker-mongodb
Submit issues and feature requests at https://github.com/bitnami/bitnami-docker-mongodb/issues
Send us your feedback at [email protected]

nami    INFO  Initializing mongodb
Error executing 'postInstallation': Group '4294967294' not found

[jstrachan]

@stevegszabo does the mongodb pod ever recover or does it just keep restarting forever? I've never seen that error before.

Whats the output of jx version - and what kind of kubernetes cluster are you trying?

[stevegszabo]

jx: 1.2.37
I'm using a k8s 1.8 cluster at IBM/SoftLayer

[ghost]

Hello,
i'v the same error :
nami INFO Initializing mongodb Error executing 'postInstallation': Group '2007' not found

Have you find a solution please ?

[ghost]

this bug is caused by bitnami image. move bitnami/mongodb:3.4.9-r1 to bitnami/mongodb:3.6.5 and it will be OK.

[rvennam]

I had the same issue and moving to bitnami/mongodb:3.6.5 fixed it.

[jstrachan]

I've just upgraded to the latest chartmuseum, but that didn't look like it fixed it - its still using bitnami/mongodb:3.4.9-r1

[jstrachan]

just trying moving to the latest greatest monocular that uses a 4.x mongo image... https://github.com/jenkins-x/jenkins-x-platform/pull/3019

[jstrachan]

ok new release out with the latest 0.6.4. of monocular which includes 4.x mongo

[wangyf2010]

have jx 1.3.316 include the fix? I still have same problem.

[johnmcollier]

Yeah, I'm also seeing this on one cluster with the latest JX versions.

[msteenhu]

+1
Kubernetes 12.2. Newest jx...

[ccojocar]

@stevegszabo I am going to close this issue. The mongodb seems to work in the current platform version. Please feel free to open another issue if you are still seeing the problem occurring. Thanks