Jackett: [720pier] Login fails and brings to a weird page

[whitesnakeftw]

So whenever I try to add 720pier as indexer and hit Okay, instead of successfully login (or being thrown an error) I'm brought to a blank page where the only element is a button on the top-left corner linking to http://www.liveinternet.ru/click for some reason. The url of the blank page is: /UI/Dashboard#search

I deleted the json files for 720pier but that didn't help. Also I thought this was my problem because just yesterday I changed my 720pier password to a more elaborate one, but going back to a simpler password doesn't seem to fix the issue either.

[garfield69]

I cant replicate this. Works for me.
Please provide the full enhanced log file.

1. scroll down to the bottom of the Jackett Dashboard and tick the enhanced Logging checkbox
2. scroll up a bit and click on the apply server settings button
3. repeat the test
4. find the log.txt file (linux ~/.config/Jackett/, windows %ProgramData%\Jackett)
5. edit it with a plain text editor, redacting any personal details, usernames, passwords, passkeys, hashes etc.
6. save, then drag-drop it here for us to take a look at.
   Thanks.

[whitesnakeftw]

I closed the program and deleted the old log, so the new one should contain only the relevant info. Only thing that seemed to need redacting was the sid

Thanks for the help

log.txt

[garfield69]

Hmmm. does your username and/or password contain Cyrillic characters by any chance?

the log frustratingly hides all the non-English characters with ? so I can be sure, but it seems that there might be a login error message there, as the html structure looks similar to that I get if I deliberately use an invalid username during a direct login via the browser.
I've seen tickets where this is a problem on other non-English sites.

[whitesnakeftw]

Actually no, both username and password are simple ASCII strings. And I confirm all the ? were already there

[garfield69]

I can replicate your results if I deliberately put an invalid username in the 720pier config. then after clicking the OKAY i get this page instead of an error message

@kaso17 this is one for you to sort out please, can you fix so that we get an error message please? Thanks.

[whitesnakeftw]

So weird, my username is really really basic [A-z] and I've had it for years. So is my password but it's also got numbers, really nothing fancy. I'm wondering if that password change triggered anything (I have not changed any settings onsite btw).

Also, for further reference, I was using Chrome before, so I also tried on an incognito Firefox session and the exact same thing happens.

[garfield69]

it'll be something obvious, once we can actually get to read the error message.

[whitesnakeftw]

Okay I was actually able to fix it. I went on the site, logged off, logged back in, deleted the .json files, restarted Jackett, and successfully added the indexer (even though it took it quite some time, like 10-15 seconds).

So I'm guessing the problem is in fact related to my password change. Maybe due to the fact that when you perform a password change on the site it doesn't really log you off and back in, so possibly some cookies fail to regenerate? Anyway this should be easy to reproduce by changing one's password.

[garfield69]

glad you sorted it out.
we will leave this ticket open to chase the error message display failure which hopefully @kaso17 can sort out when he is available.

[cadatoiva]

Is this bug still present after the changes I made in #6670 ?

[garfield69]

no, I can no longer replicate this error.
starting with 720pier from the add-an-indexer page, entering an invalid password generates

closing.