Ios: iOS 12.1.2 iPhone X Files "content unavailable"

[VeXed2]

Expected behaviour

It was supposed to show all my files in the Files app from iOS

Actual behaviour

I keep getting "Content unavailable, the folder contents could not be displayed because of an unkown error", no matter how many times i clear cache, and I even tried the new testflight app version, it works on my iPad pro with same iOS.

Steps to reproduce

iOS version

12.1.2

App version

2.23.7; 2.23.8

Server configuration

Operating system:
ubuntu 18.04 server
Web server:
apache
Database:
mysql 10.1.38
PHP version:
7.1.30
Nextcloud version: (see Nextcloud admin page)
16.0.3.0

[marinofaggiana]

Hi, for a debug I need an account test with this issue.

[inthreedee]

The Files App integration works fine here. iPhone X, iOS v12.3.1 and the recently released v12.4.

You're running an outdated iOS, have you tried updating?

[Shirk]

Same behavior on iOS 12.4.1 Files app with the latest NextCloud on both an iPhone XS as well as 2018 iPad Pro, both on the official NextCloud AppStore release.

[dprandzioch]

Same problem here. Official app release, iPad Pro and iPhone X both on the latest iOS 13 release.

[apastuszak]

Same problem here. iOS 13.1.2 on iPhoneXR and iPad Pro. 2.24.1.0 iOS client and NextCloud server 16.0.5 with valid SSL certificate.

[eKKiM1]

I am experiencing the same issue on an iPad Pro.
It works for small folders. (Occasionally it fails)
However for larger folders (50+ files and/or folders) it always fails.

[nimarb]

Same issue here with an iPhone X 13.1.3, NextCloud Server @16.0.5 and NextCloud iOS @2.24.3.1

However, sometimes it works (~30%), sometimes it doesn't (~70%) - I haven't found a reproducible pattern yet.

[ghost]

I am also experiencing this same issue. It was working (with occasional "try again" messages) on my iPad running iOS 13, then all of a sudden it just stopped working. Never been working on my iPhone since iOS 13.

Running latest iOS and Nexcloud app, with 17.0 server.

[n1justice]

Same issue here with IPadOS. Occasionally, I am able to view the files, but I cannot download them or edit them. This also results in the fact that no communication is possible with other apps such as Office (Word / PowerPoint).