Ios: "Most Compatible" not functional. HEIC instead of JPG

Created on 16 Feb 2018  路  9Comments  路  Source: nextcloud/ios

Expected behaviour

Uploading heic files with converting it jpeg while most compatible enabled.

Actual behaviour

It saves files with heic extension while most compatible is enabled.
### Steps to reproduce
-

iOS version

11.3

App version

2.20.1

Server configuration

Operating system:
-
Web server:
Lighttpd
Database:
Mysql
PHP version:
7.2.0
Nextcloud version: (see Nextcloud admin page)
Nexxtcloud 13.0.0

Most helpful comment

@marinofaggiana @rakekniven

According to my observation I think HEIC issue exist only with the pictures created in Portrait Mode (https://support.apple.com/en-us/HT208118). Normal, Live or HDR pictures are uploaded as JPG.

Portrait Mode is available only on iPhone 7 Plus, iPhone 8 Plus, and iPhone X devices (double camera is needed for depth effect). iPhone X has also selfie portrait mode due to face recognition functionality.

Could you please check this?

All 9 comments

Cannot confirm.
Works here with iOS 11.2.5 and app version 2.20.1

Heic files still uploading with heic extension. I reinstalled app, turned on and off couple of times but nothings changed :(

@yunussandikci I don't understand... it's very very strange ....

Hello @nextcloud/ios users. Does anybody is having same behaviour?

Reopen if this problem still exists

I still have the same issue:

img_0977

Nextcloud for iOS 2.20.8.00003
Nextcloud Server 13.0.2
iPhone X (iOS 11.3.1)

@marinofaggiana @rakekniven

According to my observation I think HEIC issue exist only with the pictures created in Portrait Mode (https://support.apple.com/en-us/HT208118). Normal, Live or HDR pictures are uploaded as JPG.

Portrait Mode is available only on iPhone 7 Plus, iPhone 8 Plus, and iPhone X devices (double camera is needed for depth effect). iPhone X has also selfie portrait mode due to face recognition functionality.

Could you please check this?

Confirming this issue still exists for Portrait Mode photos. I鈥檓 running iOS11.4, app version 2.21.3.1, and server 13.0.4

Try with next version TestFlight 2.22.5 (2)

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