Ios: Big video files can not be uploaded

[uyelci]

I managed to increase max file size to 2GB on Server side. Using Raspbian and Nextcloud on it.
From client side, Nextcloud 2.17.2 on iPhone

It starts to upload all videos and photos. When it arrives to big files which is 16:22 mins, it couldnt continue. It gives error as "Uploading File / Read File Error" and then stucks at that point, no other file uploading continues.

are there any way to split big files and upload by chunks=? If you have any big files on iOS, it doesnt sync.

I am looking alternatives to sync my photos/videos with my home systems. NextCloud is not going to be an option if I cant resolve the issue

[enoch85]

@uyelci It would be helpful if you could use the issue template and also show us the logs.

[enoch85]

@uyelci Can you test with the latest release? Does it work?

[danaivehr]

Hi!

I can confirm am issue on the latest ios app release. Seems like critical size is around 300-400 mb.

I can provide some useful data to you, if you tell me what data do you need.

[marinofaggiana]

Hi @danaivehr please specific your hardware version etc.

[danaivehr]

On client side:

• iphone 5s
• iOS 10 / 11 beta
• Nextcloud 2.17.5.00005

On server side:

• Nextcloud 11.0.0 stable

[danaivehr]

Some more observations:

Video upload goes well till the very end - see screenshot.
Error appears only in the end.

[danaivehr]

[marinofaggiana]

try with 2.17.6 https://github.com/nextcloud/ios/issues/321 and NOT with iOS 11 (non compatible)

[danaivehr]

Unfortunately have no iOS 10 device, but tried with 2.17.8 on iOS 11 with Nextcloud 12.0.3 - same issue.

[jkraemer]

I just grepped around a bit in the code and it appears the iOS app does not make use of any of the serverside chunking mechanisms at all.

There are fragments (i.e. a constant k_OC_lenght_chunk in iOSClient/Library/OCCommunicationLib/OCFrameworkConstants.h which is used nowhere, and the capabilities class at least knows the 'old style' chunking property (capabilities -> files -> bigfilechunking: true) but it does not appear to be used anywhere as well.

So I guess the question is, are there any plans to introduce chunking for large uploads on iOS?

[Fake4d]

Any updates on this issue?

[danaivehr]

It may be server setup / version issue, since it is not reproducing for me after upgrade to nextcloud 16