Howdy installed fine and was working well until I rebooted into windows and used windows hello, which made it so that now that I've booted back into manjaro, I can't even manually turn on the IR emitter. Howdy has no errors and howdy test starts the video window and recieves input from the IR camera, but it is almost completely black (minus some IR from flourecent lights or tv remotes etc). TLDR, the camera is sending input but not actually able to see anything because the emitter isn't blinking or even on. Not sure if it's a device/driver issue or a howdy issue with windows hello, but it definitely has something to do with that service, as it only breaks when hello is used in between reboots.
I've searched for similar issues already, and my issue has not been reported yet.
Linux distribution (if applicable): Arch (manjaro)
Having a similar issue on Ubuntu and Blade Advanced
Having this same issue on the Razer Blade 2020 Advanced on Ubuntu 20.04. I've confirmed that the infra red camera works, but the image is just too dark for it to make out frames most of the time
Here is an example of the IR output from ffplay:

Here is howdy test:

That seems quite dark to me. I'm noticing as well that usually when I do windows hello, a red light rapidly flashes, which presumably is the IR emitter and would illuminate my face, but this doesn't happen on linux
Note that /dev/video2 appears to be the IR Camera, and /dev/video0 is the RGB.
Output of v4l2-ctl -d /dev/video0 --list-ctrls:
```v4l2-ctl -d /dev/video0 --list-ctrls
brightness 0x00980900 (int) : min=0 max=255 step=1 default=128 value=128
contrast 0x00980901 (int) : min=0 max=255 step=1 default=32 value=32
saturation 0x00980902 (int) : min=0 max=100 step=1 default=64 value=64
hue 0x00980903 (int) : min=-180 max=180 step=1 default=0 value=0
white_balance_temperature_auto 0x0098090c (bool) : default=1 value=1
gamma 0x00980910 (int) : min=90 max=150 step=1 default=120 value=120
power_line_frequency 0x00980918 (menu) : min=0 max=2 default=1 value=1
white_balance_temperature 0x0098091a (int) : min=2800 max=6500 step=10 default=4600 value=4600 flags=inactive
sharpness 0x0098091b (int) : min=0 max=7 step=1 default=3 value=3
backlight_compensation 0x0098091c (int) : min=0 max=2 step=1 default=1 value=1
exposure_auto 0x009a0901 (menu) : min=0 max=3 default=3 value=3
exposure_absolute 0x009a0902 (int) : min=2 max=1250 step=1 default=156 value=156 flags=inactive
exposure_auto_priority 0x009a0903 (bool) : default=0 value=1
The same command but for `/dev/video2` returns nothing.
<details><summary>Here is `lsusb -v`</summary>
Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Couldn't open device, some information will be missing
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 3.10
bDeviceClass 9 Hub
bDeviceSubClass 0
bDeviceProtocol 3
bMaxPacketSize0 9
idVendor 0x1d6b Linux Foundation
idProduct 0x0003 3.0 root hub
bcdDevice 5.04
iManufacturer 3
iProduct 2
iSerial 1
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 0x001f
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 0mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 9 Hub
bInterfaceSubClass 0
bInterfaceProtocol 0 Full speed (or root) hub
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0004 1x 4 bytes
bInterval 12
bMaxBurst 0
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Couldn't open device, some information will be missing
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 9 Hub
bDeviceSubClass 0
bDeviceProtocol 1 Single TT
bMaxPacketSize0 64
idVendor 0x1d6b Linux Foundation
idProduct 0x0002 2.0 root hub
bcdDevice 5.04
iManufacturer 3
iProduct 2
iSerial 1
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 0x0019
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 0mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 9 Hub
bInterfaceSubClass 0
bInterfaceProtocol 0 Full speed (or root) hub
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0004 1x 4 bytes
bInterval 12
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Couldn't open device, some information will be missing
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 3.10
bDeviceClass 9 Hub
bDeviceSubClass 0
bDeviceProtocol 3
bMaxPacketSize0 9
idVendor 0x1d6b Linux Foundation
idProduct 0x0003 3.0 root hub
bcdDevice 5.04
iManufacturer 3
iProduct 2
iSerial 1
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 0x001f
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 0mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 9 Hub
bInterfaceSubClass 0
bInterfaceProtocol 0 Full speed (or root) hub
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0004 1x 4 bytes
bInterval 12
bMaxBurst 0
Bus 001 Device 003: ID 1532:0253 Razer USA, Ltd Razer Blade
Couldn't open device, some information will be missing
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 0
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 64
idVendor 0x1532 Razer USA, Ltd
idProduct 0x0253
bcdDevice 2.00
iManufacturer 1
iProduct 2
iSerial 0
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 0x0054
bNumInterfaces 3
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xa0
(Bus Powered)
Remote Wakeup
MaxPower 500mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 3 Human Interface Device
bInterfaceSubClass 1 Boot Interface Subclass
bInterfaceProtocol 1 Keyboard
iInterface 0
HID Device Descriptor:
bLength 9
bDescriptorType 33
bcdHID 1.11
bCountryCode 0 Not supported
bNumDescriptors 1
bDescriptorType 34 Report
wDescriptorLength 61
Report Descriptors:
* UNAVAILABLE *
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0008 1x 8 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 3 Human Interface Device
bInterfaceSubClass 0
bInterfaceProtocol 1 Keyboard
iInterface 0
HID Device Descriptor:
bLength 9
bDescriptorType 33
bcdHID 1.11
bCountryCode 0 Not supported
bNumDescriptors 1
bDescriptorType 34 Report
wDescriptorLength 159
Report Descriptors:
* UNAVAILABLE *
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x82 EP 2 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0010 1x 16 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 2
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 3 Human Interface Device
bInterfaceSubClass 0
bInterfaceProtocol 2 Mouse
iInterface 0
HID Device Descriptor:
bLength 9
bDescriptorType 33
bcdHID 1.11
bCountryCode 0 Not supported
bNumDescriptors 1
bDescriptorType 34 Report
wDescriptorLength 94
Report Descriptors:
* UNAVAILABLE *
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x83 EP 3 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0008 1x 8 bytes
bInterval 1
Bus 001 Device 002: ID 13d3:56d5 IMC Networks Integrated Camera
Couldn't open device, some information will be missing
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.01
bDeviceClass 239 Miscellaneous Device
bDeviceSubClass 2
bDeviceProtocol 1 Interface Association
bMaxPacketSize0 64
idVendor 0x13d3 IMC Networks
idProduct 0x56d5
bcdDevice 19.07
iManufacturer 3
iProduct 1
iSerial 2
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 0x04ad
bNumInterfaces 4
bConfigurationValue 1
iConfiguration 4
bmAttributes 0x80
(Bus Powered)
MaxPower 500mA
Interface Association:
bLength 8
bDescriptorType 11
bFirstInterface 0
bInterfaceCount 2
bFunctionClass 14 Video
bFunctionSubClass 3 Video Interface Collection
bFunctionProtocol 0
iFunction 5
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 14 Video
bInterfaceSubClass 1 Video Control
bInterfaceProtocol 1
iInterface 5
VideoControl Interface Descriptor:
bLength 13
bDescriptorType 36
bDescriptorSubtype 1 (HEADER)
bcdUVC 1.50
wTotalLength 0x006d
dwClockFrequency 15.000000MHz
bInCollection 1
baInterfaceNr( 0) 1
VideoControl Interface Descriptor:
bLength 18
bDescriptorType 36
bDescriptorSubtype 2 (INPUT_TERMINAL)
bTerminalID 1
wTerminalType 0x0201 Camera Sensor
bAssocTerminal 0
iTerminal 0
wObjectiveFocalLengthMin 0
wObjectiveFocalLengthMax 0
wOcularFocalLength 0
bControlSize 3
bmControls 0x0020000e
Auto-Exposure Mode
Auto-Exposure Priority
Exposure Time (Absolute)
Region of Interest
VideoControl Interface Descriptor:
bLength 13
bDescriptorType 36
bDescriptorSubtype 5 (PROCESSING_UNIT)
bUnitID 2
bSourceID 1
wMaxMultiplier 0
bControlSize 3
bmControls 0x0000157f
Brightness
Contrast
Hue
Saturation
Sharpness
Gamma
White Balance Temperature
Backlight Compensation
Power Line Frequency
White Balance Temperature, Auto
iProcessing 0
bmVideoStandards 0x00
VideoControl Interface Descriptor:
bLength 9
bDescriptorType 36
bDescriptorSubtype 3 (OUTPUT_TERMINAL)
bTerminalID 3
wTerminalType 0x0101 USB Streaming
bAssocTerminal 0
bSourceID 6
iTerminal 0
VideoControl Interface Descriptor:
bLength 27
bDescriptorType 36
bDescriptorSubtype 6 (EXTENSION_UNIT)
bUnitID 4
guidExtensionCode {1229a78c-47b4-4094-b0ce-db07386fb938}
bNumControl 2
bNrPins 1
baSourceID( 0) 2
bControlSize 2
bmControls( 0) 0x00
bmControls( 1) 0x16
iExtension 0
VideoControl Interface Descriptor:
bLength 29
bDescriptorType 36
bDescriptorSubtype 6 (EXTENSION_UNIT)
bUnitID 6
guidExtensionCode {26b8105a-0713-4870-979d-da79444bb68e}
bNumControl 4
bNrPins 1
baSourceID( 0) 4
bControlSize 4
bmControls( 0) 0x05
bmControls( 1) 0x00
bmControls( 2) 0x0c
bmControls( 3) 0x00
iExtension 9
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x83 EP 3 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0010 1x 16 bytes
bInterval 6
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 0
bNumEndpoints 0
bInterfaceClass 14 Video
bInterfaceSubClass 2 Video Streaming
bInterfaceProtocol 1
iInterface 0
VideoStreaming Interface Descriptor:
bLength 15
bDescriptorType 36
bDescriptorSubtype 1 (INPUT_HEADER)
bNumFormats 2
wTotalLength 0x025d
bEndPointAddress 129
bmInfo 0
bTerminalLink 3
bStillCaptureMethod 1
bTriggerSupport 1
bTriggerUsage 0
bControlSize 1
bmaControls( 0) 0
bmaControls( 1) 0
VideoStreaming Interface Descriptor:
bLength 11
bDescriptorType 36
bDescriptorSubtype 6 (FORMAT_MJPEG)
bFormatIndex 1
bNumFrameDescriptors 9
bFlags 1
Fixed-size samples: Yes
bDefaultFrameIndex 1
bAspectRatioX 0
bAspectRatioY 0
bmInterlaceFlags 0x00
Interlaced stream or variable: No
Fields per frame: 1 fields
Field 1 first: No
Field pattern: Field 1 only
bCopyProtect 0
VideoStreaming Interface Descriptor:
bLength 30
bDescriptorType 36
bDescriptorSubtype 7 (FRAME_MJPEG)
bFrameIndex 1
bmCapabilities 0x01
Still image supported
wWidth 1280
wHeight 720
dwMinBitRate 442368000
dwMaxBitRate 442368000
dwMaxVideoFrameBufferSize 1843200
dwDefaultFrameInterval 333333
bFrameIntervalType 1
dwFrameInterval( 0) 333333
VideoStreaming Interface Descriptor:
bLength 30
bDescriptorType 36
bDescriptorSubtype 7 (FRAME_MJPEG)
bFrameIndex 2
bmCapabilities 0x01
Still image supported
wWidth 320
wHeight 180
dwMinBitRate 27648000
dwMaxBitRate 27648000
dwMaxVideoFrameBufferSize 115200
dwDefaultFrameInterval 333333
bFrameIntervalType 1
dwFrameInterval( 0) 333333
VideoStreaming Interface Descriptor:
bLength 30
bDescriptorType 36
bDescriptorSubtype 7 (FRAME_MJPEG)
bFrameIndex 3
bmCapabilities 0x01
Still image supported
wWidth 320
wHeight 240
dwMinBitRate 36864000
dwMaxBitRate 36864000
dwMaxVideoFrameBufferSize 153600
dwDefaultFrameInterval 333333
bFrameIntervalType 1
dwFrameInterval( 0) 333333
VideoStreaming Interface Descriptor:
bLength 30
bDescriptorType 36
bDescriptorSubtype 7 (FRAME_MJPEG)
bFrameIndex 4
bmCapabilities 0x01
Still image supported
wWidth 352
wHeight 288
dwMinBitRate 48660480
dwMaxBitRate 48660480
dwMaxVideoFrameBufferSize 202752
dwDefaultFrameInterval 333333
bFrameIntervalType 1
dwFrameInterval( 0) 333333
VideoStreaming Interface Descriptor:
bLength 30
bDescriptorType 36
bDescriptorSubtype 7 (FRAME_MJPEG)
bFrameIndex 5
bmCapabilities 0x01
Still image supported
wWidth 424
wHeight 240
dwMinBitRate 48844800
dwMaxBitRate 48844800
dwMaxVideoFrameBufferSize 203520
dwDefaultFrameInterval 333333
bFrameIntervalType 1
dwFrameInterval( 0) 333333
VideoStreaming Interface Descriptor:
bLength 30
bDescriptorType 36
bDescriptorSubtype 7 (FRAME_MJPEG)
bFrameIndex 6
bmCapabilities 0x01
Still image supported
wWidth 640
wHeight 360
dwMinBitRate 110592000
dwMaxBitRate 110592000
dwMaxVideoFrameBufferSize 460800
dwDefaultFrameInterval 333333
bFrameIntervalType 1
dwFrameInterval( 0) 333333
VideoStreaming Interface Descriptor:
bLength 30
bDescriptorType 36
bDescriptorSubtype 7 (FRAME_MJPEG)
bFrameIndex 7
bmCapabilities 0x01
Still image supported
wWidth 640
wHeight 480
dwMinBitRate 147456000
dwMaxBitRate 147456000
dwMaxVideoFrameBufferSize 614400
dwDefaultFrameInterval 333333
bFrameIntervalType 1
dwFrameInterval( 0) 333333
VideoStreaming Interface Descriptor:
bLength 30
bDescriptorType 36
bDescriptorSubtype 7 (FRAME_MJPEG)
bFrameIndex 8
bmCapabilities 0x01
Still image supported
wWidth 848
wHeight 480
dwMinBitRate 195379200
dwMaxBitRate 195379200
dwMaxVideoFrameBufferSize 814080
dwDefaultFrameInterval 333333
bFrameIntervalType 1
dwFrameInterval( 0) 333333
VideoStreaming Interface Descriptor:
bLength 30
bDescriptorType 36
bDescriptorSubtype 7 (FRAME_MJPEG)
bFrameIndex 9
bmCapabilities 0x01
Still image supported
wWidth 960
wHeight 540
dwMinBitRate 248832000
dwMaxBitRate 248832000
dwMaxVideoFrameBufferSize 1036800
dwDefaultFrameInterval 333333
bFrameIntervalType 1
dwFrameInterval( 0) 333333
VideoStreaming Interface Descriptor:
bLength 6
bDescriptorType 36
bDescriptorSubtype 13 (COLORFORMAT)
bColorPrimaries 1 (BT.709,sRGB)
bTransferCharacteristics 1 (BT.709)
bMatrixCoefficients 4 (SMPTE 170M (BT.601))
VideoStreaming Interface Descriptor:
bLength 27
bDescriptorType 36
bDescriptorSubtype 4 (FORMAT_UNCOMPRESSED)
bFormatIndex 2
bNumFrameDescriptors 9
guidFormat {32595559-0000-0010-8000-00aa00389b71}
bBitsPerPixel 16
bDefaultFrameIndex 1
bAspectRatioX 0
bAspectRatioY 0
bmInterlaceFlags 0x00
Interlaced stream or variable: No
Fields per frame: 2 fields
Field 1 first: No
Field pattern: Field 1 only
bCopyProtect 0
VideoStreaming Interface Descriptor:
bLength 30
bDescriptorType 36
bDescriptorSubtype 5 (FRAME_UNCOMPRESSED)
bFrameIndex 1
bmCapabilities 0x01
Still image supported
wWidth 640
wHeight 480
dwMinBitRate 147456000
dwMaxBitRate 147456000
dwMaxVideoFrameBufferSize 614400
dwDefaultFrameInterval 333333
bFrameIntervalType 1
dwFrameInterval( 0) 333333
VideoStreaming Interface Descriptor:
bLength 30
bDescriptorType 36
bDescriptorSubtype 5 (FRAME_UNCOMPRESSED)
bFrameIndex 2
bmCapabilities 0x01
Still image supported
wWidth 320
wHeight 180
dwMinBitRate 27648000
dwMaxBitRate 27648000
dwMaxVideoFrameBufferSize 115200
dwDefaultFrameInterval 333333
bFrameIntervalType 1
dwFrameInterval( 0) 333333
VideoStreaming Interface Descriptor:
bLength 30
bDescriptorType 36
bDescriptorSubtype 5 (FRAME_UNCOMPRESSED)
bFrameIndex 3
bmCapabilities 0x01
Still image supported
wWidth 320
wHeight 240
dwMinBitRate 36864000
dwMaxBitRate 36864000
dwMaxVideoFrameBufferSize 153600
dwDefaultFrameInterval 333333
bFrameIntervalType 1
dwFrameInterval( 0) 333333
VideoStreaming Interface Descriptor:
bLength 30
bDescriptorType 36
bDescriptorSubtype 5 (FRAME_UNCOMPRESSED)
bFrameIndex 4
bmCapabilities 0x01
Still image supported
wWidth 352
wHeight 288
dwMinBitRate 48660480
dwMaxBitRate 48660480
dwMaxVideoFrameBufferSize 202752
dwDefaultFrameInterval 333333
bFrameIntervalType 1
dwFrameInterval( 0) 333333
VideoStreaming Interface Descriptor:
bLength 30
bDescriptorType 36
bDescriptorSubtype 5 (FRAME_UNCOMPRESSED)
bFrameIndex 5
bmCapabilities 0x01
Still image supported
wWidth 424
wHeight 240
dwMinBitRate 48844800
dwMaxBitRate 48844800
dwMaxVideoFrameBufferSize 203520
dwDefaultFrameInterval 333333
bFrameIntervalType 1
dwFrameInterval( 0) 333333
VideoStreaming Interface Descriptor:
bLength 30
bDescriptorType 36
bDescriptorSubtype 5 (FRAME_UNCOMPRESSED)
bFrameIndex 6
bmCapabilities 0x01
Still image supported
wWidth 640
wHeight 360
dwMinBitRate 110592000
dwMaxBitRate 110592000
dwMaxVideoFrameBufferSize 460800
dwDefaultFrameInterval 333333
bFrameIntervalType 1
dwFrameInterval( 0) 333333
VideoStreaming Interface Descriptor:
bLength 30
bDescriptorType 36
bDescriptorSubtype 5 (FRAME_UNCOMPRESSED)
bFrameIndex 7
bmCapabilities 0x01
Still image supported
wWidth 848
wHeight 480
dwMinBitRate 130252800
dwMaxBitRate 130252800
dwMaxVideoFrameBufferSize 814080
dwDefaultFrameInterval 500000
bFrameIntervalType 1
dwFrameInterval( 0) 500000
VideoStreaming Interface Descriptor:
bLength 30
bDescriptorType 36
bDescriptorSubtype 5 (FRAME_UNCOMPRESSED)
bFrameIndex 8
bmCapabilities 0x01
Still image supported
wWidth 960
wHeight 540
dwMinBitRate 124416000
dwMaxBitRate 124416000
dwMaxVideoFrameBufferSize 1036800
dwDefaultFrameInterval 666666
bFrameIntervalType 1
dwFrameInterval( 0) 666666
VideoStreaming Interface Descriptor:
bLength 30
bDescriptorType 36
bDescriptorSubtype 5 (FRAME_UNCOMPRESSED)
bFrameIndex 9
bmCapabilities 0x01
Still image supported
wWidth 1280
wHeight 720
dwMinBitRate 147456000
dwMaxBitRate 147456000
dwMaxVideoFrameBufferSize 1843200
dwDefaultFrameInterval 1000000
bFrameIntervalType 1
dwFrameInterval( 0) 1000000
VideoStreaming Interface Descriptor:
bLength 6
bDescriptorType 36
bDescriptorSubtype 13 (COLORFORMAT)
bColorPrimaries 1 (BT.709,sRGB)
bTransferCharacteristics 1 (BT.709)
bMatrixCoefficients 4 (SMPTE 170M (BT.601))
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 1
bNumEndpoints 1
bInterfaceClass 14 Video
bInterfaceSubClass 2 Video Streaming
bInterfaceProtocol 1
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 5
Transfer Type Isochronous
Synch Type Asynchronous
Usage Type Data
wMaxPacketSize 0x0c00 2x 1024 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 2
bNumEndpoints 1
bInterfaceClass 14 Video
bInterfaceSubClass 2 Video Streaming
bInterfaceProtocol 1
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 5
Transfer Type Isochronous
Synch Type Asynchronous
Usage Type Data
wMaxPacketSize 0x1300 3x 768 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 3
bNumEndpoints 1
bInterfaceClass 14 Video
bInterfaceSubClass 2 Video Streaming
bInterfaceProtocol 1
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 5
Transfer Type Isochronous
Synch Type Asynchronous
Usage Type Data
wMaxPacketSize 0x1350 3x 848 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 4
bNumEndpoints 1
bInterfaceClass 14 Video
bInterfaceSubClass 2 Video Streaming
bInterfaceProtocol 1
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 5
Transfer Type Isochronous
Synch Type Asynchronous
Usage Type Data
wMaxPacketSize 0x1395 3x 917 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 5
bNumEndpoints 1
bInterfaceClass 14 Video
bInterfaceSubClass 2 Video Streaming
bInterfaceProtocol 1
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 5
Transfer Type Isochronous
Synch Type Asynchronous
Usage Type Data
wMaxPacketSize 0x13d4 3x 980 bytes
bInterval 1
Interface Association:
bLength 8
bDescriptorType 11
bFirstInterface 2
bInterfaceCount 2
bFunctionClass 14 Video
bFunctionSubClass 3 Video Interface Collection
bFunctionProtocol 0
iFunction 7
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 2
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 14 Video
bInterfaceSubClass 1 Video Control
bInterfaceProtocol 1
iInterface 7
VideoControl Interface Descriptor:
bLength 13
bDescriptorType 36
bDescriptorSubtype 1 (HEADER)
bcdUVC 1.50
wTotalLength 0x00a1
dwClockFrequency 15.000000MHz
bInCollection 1
baInterfaceNr( 0) 3
VideoControl Interface Descriptor:
bLength 18
bDescriptorType 36
bDescriptorSubtype 2 (INPUT_TERMINAL)
bTerminalID 8
wTerminalType 0x0201 Camera Sensor
bAssocTerminal 0
iTerminal 0
wObjectiveFocalLengthMin 0
wObjectiveFocalLengthMax 0
wOcularFocalLength 0
bControlSize 3
bmControls 0x00200000
Region of Interest
VideoControl Interface Descriptor:
bLength 13
bDescriptorType 36
bDescriptorSubtype 5 (PROCESSING_UNIT)
bUnitID 15
bSourceID 8
wMaxMultiplier 0
bControlSize 3
bmControls 0x00000000
iProcessing 0
bmVideoStandards 0x00
VideoControl Interface Descriptor:
bLength 9
bDescriptorType 36
bDescriptorSubtype 3 (OUTPUT_TERMINAL)
bTerminalID 12
wTerminalType 0x0101 USB Streaming
bAssocTerminal 0
bSourceID 14
iTerminal 0
VideoControl Interface Descriptor:
bLength 25
bDescriptorType 36
bDescriptorSubtype 6 (EXTENSION_UNIT)
bUnitID 11
guidExtensionCode {45b5da73-23c1-4a3d-a368-610f078c4397}
bNumControl 0
bNrPins 1
baSourceID( 0) 15
bControlSize 0
iExtension 0
VideoControl Interface Descriptor:
bLength 27
bDescriptorType 36
bDescriptorSubtype 6 (EXTENSION_UNIT)
bUnitID 9
guidExtensionCode {1229a78c-47b4-4094-b0ce-db07386fb938}
bNumControl 2
bNrPins 1
baSourceID( 0) 11
bControlSize 2
bmControls( 0) 0x00
bmControls( 1) 0x06
iExtension 0
VideoControl Interface Descriptor:
bLength 27
bDescriptorType 36
bDescriptorSubtype 6 (EXTENSION_UNIT)
bUnitID 10
guidExtensionCode {0f3f95dc-2632-4c4e-92c9-a04782f43bc8}
bNumControl 9
bNrPins 1
baSourceID( 0) 9
bControlSize 2
bmControls( 0) 0x26
bmControls( 1) 0x01
iExtension 8
VideoControl Interface Descriptor:
bLength 29
bDescriptorType 36
bDescriptorSubtype 6 (EXTENSION_UNIT)
bUnitID 14
guidExtensionCode {26b8105a-0713-4870-979d-da79444bb68e}
bNumControl 2
bNrPins 1
baSourceID( 0) 10
bControlSize 4
bmControls( 0) 0x00
bmControls( 1) 0x60
bmControls( 2) 0x00
bmControls( 3) 0x00
iExtension 10
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x85 EP 5 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0010 1x 16 bytes
bInterval 6
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 3
bAlternateSetting 0
bNumEndpoints 0
bInterfaceClass 14 Video
bInterfaceSubClass 2 Video Streaming
bInterfaceProtocol 1
iInterface 0
VideoStreaming Interface Descriptor:
bLength 14
bDescriptorType 36
bDescriptorSubtype 1 (INPUT_HEADER)
bNumFormats 1
wTotalLength 0x004d
bEndPointAddress 130
bmInfo 0
bTerminalLink 12
bStillCaptureMethod 1
bTriggerSupport 1
bTriggerUsage 0
bControlSize 1
bmaControls( 0) 0
VideoStreaming Interface Descriptor:
bLength 27
bDescriptorType 36
bDescriptorSubtype 4 (FORMAT_UNCOMPRESSED)
bFormatIndex 1
bNumFrameDescriptors 1
guidFormat {00000032-0002-0010-8000-00aa00389b71}
bBitsPerPixel 8
bDefaultFrameIndex 1
bAspectRatioX 0
bAspectRatioY 0
bmInterlaceFlags 0x00
Interlaced stream or variable: No
Fields per frame: 2 fields
Field 1 first: No
Field pattern: Field 1 only
bCopyProtect 0
VideoStreaming Interface Descriptor:
bLength 30
bDescriptorType 36
bDescriptorSubtype 5 (FRAME_UNCOMPRESSED)
bFrameIndex 1
bmCapabilities 0x01
Still image supported
wWidth 640
wHeight 360
dwMinBitRate 55296000
dwMaxBitRate 55296000
dwMaxVideoFrameBufferSize 230400
dwDefaultFrameInterval 666666
bFrameIntervalType 1
dwFrameInterval( 0) 666666
VideoStreaming Interface Descriptor:
bLength 6
bDescriptorType 36
bDescriptorSubtype 13 (COLORFORMAT)
bColorPrimaries 1 (BT.709,sRGB)
bTransferCharacteristics 1 (BT.709)
bMatrixCoefficients 4 (SMPTE 170M (BT.601))
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 3
bAlternateSetting 1
bNumEndpoints 1
bInterfaceClass 14 Video
bInterfaceSubClass 2 Video Streaming
bInterfaceProtocol 1
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x82 EP 2 IN
bmAttributes 5
Transfer Type Isochronous
Synch Type Asynchronous
Usage Type Data
wMaxPacketSize 0x0080 1x 128 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 3
bAlternateSetting 2
bNumEndpoints 1
bInterfaceClass 14 Video
bInterfaceSubClass 2 Video Streaming
bInterfaceProtocol 1
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x82 EP 2 IN
bmAttributes 5
Transfer Type Isochronous
Synch Type Asynchronous
Usage Type Data
wMaxPacketSize 0x0100 1x 256 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 3
bAlternateSetting 3
bNumEndpoints 1
bInterfaceClass 14 Video
bInterfaceSubClass 2 Video Streaming
bInterfaceProtocol 1
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x82 EP 2 IN
bmAttributes 5
Transfer Type Isochronous
Synch Type Asynchronous
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 3
bAlternateSetting 4
bNumEndpoints 1
bInterfaceClass 14 Video
bInterfaceSubClass 2 Video Streaming
bInterfaceProtocol 1
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x82 EP 2 IN
bmAttributes 5
Transfer Type Isochronous
Synch Type Asynchronous
Usage Type Data
wMaxPacketSize 0x0300 1x 768 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 3
bAlternateSetting 5
bNumEndpoints 1
bInterfaceClass 14 Video
bInterfaceSubClass 2 Video Streaming
bInterfaceProtocol 1
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x82 EP 2 IN
bmAttributes 5
Transfer Type Isochronous
Synch Type Asynchronous
Usage Type Data
wMaxPacketSize 0x0a20 2x 544 bytes
bInterval 1
Bus 001 Device 004: ID 8087:0026 Intel Corp.
Couldn't open device, some information will be missing
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.01
bDeviceClass 224 Wireless
bDeviceSubClass 1 Radio Frequency
bDeviceProtocol 1 Bluetooth
bMaxPacketSize0 64
idVendor 0x8087 Intel Corp.
idProduct 0x0026
bcdDevice 0.02
iManufacturer 0
iProduct 0
iSerial 0
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 0x00c8
bNumInterfaces 2
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 100mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 3
bInterfaceClass 224 Wireless
bInterfaceSubClass 1 Radio Frequency
bInterfaceProtocol 1 Bluetooth
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0040 1x 64 bytes
bInterval 1
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x02 EP 2 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0040 1x 64 bytes
bInterval 1
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x82 EP 2 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0040 1x 64 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 0
bNumEndpoints 2
bInterfaceClass 224 Wireless
bInterfaceSubClass 1 Radio Frequency
bInterfaceProtocol 1 Bluetooth
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x03 EP 3 OUT
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x0000 1x 0 bytes
bInterval 1
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x83 EP 3 IN
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x0000 1x 0 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 1
bNumEndpoints 2
bInterfaceClass 224 Wireless
bInterfaceSubClass 1 Radio Frequency
bInterfaceProtocol 1 Bluetooth
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x03 EP 3 OUT
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x0009 1x 9 bytes
bInterval 1
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x83 EP 3 IN
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x0009 1x 9 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 2
bNumEndpoints 2
bInterfaceClass 224 Wireless
bInterfaceSubClass 1 Radio Frequency
bInterfaceProtocol 1 Bluetooth
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x03 EP 3 OUT
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x0011 1x 17 bytes
bInterval 1
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x83 EP 3 IN
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x0011 1x 17 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 3
bNumEndpoints 2
bInterfaceClass 224 Wireless
bInterfaceSubClass 1 Radio Frequency
bInterfaceProtocol 1 Bluetooth
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x03 EP 3 OUT
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x0019 1x 25 bytes
bInterval 1
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x83 EP 3 IN
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x0019 1x 25 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 4
bNumEndpoints 2
bInterfaceClass 224 Wireless
bInterfaceSubClass 1 Radio Frequency
bInterfaceProtocol 1 Bluetooth
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x03 EP 3 OUT
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x0021 1x 33 bytes
bInterval 1
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x83 EP 3 IN
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x0021 1x 33 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 5
bNumEndpoints 2
bInterfaceClass 224 Wireless
bInterfaceSubClass 1 Radio Frequency
bInterfaceProtocol 1 Bluetooth
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x03 EP 3 OUT
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x0031 1x 49 bytes
bInterval 1
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x83 EP 3 IN
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x0031 1x 49 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 6
bNumEndpoints 2
bInterfaceClass 224 Wireless
bInterfaceSubClass 1 Radio Frequency
bInterfaceProtocol 1 Bluetooth
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x03 EP 3 OUT
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x003f 1x 63 bytes
bInterval 1
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x83 EP 3 IN
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x003f 1x 63 bytes
bInterval 1
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Couldn't open device, some information will be missing
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 9 Hub
bDeviceSubClass 0
bDeviceProtocol 1 Single TT
bMaxPacketSize0 64
idVendor 0x1d6b Linux Foundation
idProduct 0x0002 2.0 root hub
bcdDevice 5.04
iManufacturer 3
iProduct 2
iSerial 1
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 0x0019
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 0mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 9 Hub
bInterfaceSubClass 0
bInterfaceProtocol 0 Full speed (or root) hub
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0004 1x 4 bytes
bInterval 12
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Couldn't open device, some information will be missing
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 3.10
bDeviceClass 9 Hub
bDeviceSubClass 0
bDeviceProtocol 3
bMaxPacketSize0 9
idVendor 0x1d6b Linux Foundation
idProduct 0x0003 3.0 root hub
bcdDevice 5.04
iManufacturer 3
iProduct 2
iSerial 1
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 0x001f
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 0mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 9 Hub
bInterfaceSubClass 0
bInterfaceProtocol 0 Full speed (or root) hub
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0004 1x 4 bytes
bInterval 12
bMaxBurst 0
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Couldn't open device, some information will be missing
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 9 Hub
bDeviceSubClass 0
bDeviceProtocol 1 Single TT
bMaxPacketSize0 64
idVendor 0x1d6b Linux Foundation
idProduct 0x0002 2.0 root hub
bcdDevice 5.04
iManufacturer 3
iProduct 2
iSerial 1
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 0x0019
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 0mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 9 Hub
bInterfaceSubClass 0
bInterfaceProtocol 0 Full speed (or root) hub
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0004 1x 4 bytes
bInterval 12
```
Also note that I am aware of dark_threshold. But I think that is more addressing a symptom than the cause - if someone can figure out how to turn on the IR emitter, that is the best solution. Also dark_threshold still isn't enough for most things in my case
Actually I have the same issue. When booting from windows it stops working but if you enter the bios and then boot to linux this fixes the issue. I am not sure why this the case but on my razer blade this reproducable. It is only windows that causes this issue not other linux distributions not sure why.
See https://github.com/PetePriority/chicony-ir-toggle/blob/master/main.c and https://github.com/boltgolt/howdy/issues/269.
I found that thread before this - the small program to enable the IR blaster works in the RazorBlade 15 Advanced (mid-2019) at least with the default device/unit/selector. Just build/install it and add it to say /etc/rc.local.
However, I found that it is still a bit too dark when illuminating and you need to set the dark_threshold pretty high. Playing around with the source I managed to get it much brighter, but haven't completely figured it out yet.
Most helpful comment
Actually I have the same issue. When booting from windows it stops working but if you enter the bios and then boot to linux this fixes the issue. I am not sure why this the case but on my razer blade this reproducable. It is only windows that causes this issue not other linux distributions not sure why.