Gutenberg: Updating failed. Error message: The response is not a valid JSON response - Centos 7

Created on 27 Nov 2019 · 13Comments · Source: WordPress/gutenberg

Hello,
I can't publish anything i always got red message "Updating failed. Error message: The response is not a valid JSON response."

Site health is Good and this is all info
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wp-core

version: 5.3
site_language: en_GB
user_language: en_GB
permalink: /%postname%/
https_status: false
user_registration: 0
default_comment_status: open
multisite: false
user_count: 1
dotorg_communication: true

wp-paths-sizes

wordpress_path: /var/www/html/wordpress
wordpress_size: 40.02 MB (41958942 bytes)
uploads_path: /var/www/html/wordpress/wp-content/uploads
uploads_size: 3.34 MB (3497746 bytes)
themes_path: /var/www/html/wordpress/wp-content/themes
themes_size: 1.08 MB (1136645 bytes)
plugins_path: /var/www/html/wordpress/wp-content/plugins
plugins_size: 603.72 KB (618205 bytes)
database_size: 2.13 MB (2228224 bytes)
total_size: 47.15 MB (49439762 bytes)

wp-active-theme

name: Twenty Nineteen (twentynineteen)
version: 1.4
author: WordPress Team
author_website: https://en-gb.wordpress.org/
parent_theme: none
theme_features: automatic-feed-links, title-tag, post-thumbnails, menus, html5, custom-logo, customize-selective-refresh-widgets, wp-block-styles, align-wide, editor-styles, editor-style, editor-font-sizes, editor-color-palette, responsive-embeds, widgets
theme_path: /var/www/html/wordpress/wp-content/themes/twentynineteen

wp-mu-plugins (1)

Health Check Troubleshooting Mode: author: (undefined), version: 1.7.0

wp-plugins-active (1)

Health Check & Troubleshooting: version: 1.4.2, author: The WordPress.org community

wp-plugins-inactive (3)

Akismet Anti-Spam: version: 4.1.3, author: Automattic
Hello Dolly: version: 1.7.2, author: Matt Mullenweg
SMTP Mailer: version: 1.0.8, author: naa986

wp-media

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1656
imagemagick_version: ImageMagick 6.7.8-9 2019-08-08 Q16 http://www.imagemagick.org
imagick_limits:
imagick::RESOURCETYPE_AREA: 12 GB
imagick::RESOURCETYPE_DISK: 1.844674407371E+19
imagick::RESOURCETYPE_FILE: 98304
imagick::RESOURCETYPE_MAP: 12 GB
imagick::RESOURCETYPE_MEMORY: 6 GB
imagick::RESOURCETYPE_THREAD: not available
gd_version: 2.2.5
ghostscript_version: not available

wp-server

server_architecture: Linux 2.6.32-042stab139.1 x86_64
httpd_software: Apache/2.4.6 (CentOS) PHP/7.3.12
php_version: 7.3.12 64bit
php_sapi: apache2handler
max_input_variables: 1000
time_limit: 30
memory_limit: 256M
max_input_time: 60
upload_max_size: 2M
php_post_max_size: 8M
curl_version: 7.29.0 NSS/3.36
suhosin: false
imagick_availability: true
server-headers:
date: Wed, 27 Nov 2019 15:00:35 GMT
server: Apache/2.4.6 (CentOS) PHP/7.3.12
x-powered-by: PHP/7.3.12
expires: Wed, 11 Jan 1984 05:00:00 GMT
cache-control: no-cache, must-revalidate, max-age=0
link: http://transitioning.xyz/wp-json/; rel="https://api.w.org/"
content-type: text/html; charset=UTF-8
htaccess_extra_rules: false

wp-database

extension: mysqli
server_version: 10.1.43-MariaDB
client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 7cc7cc96e675f6d72e5cf0f267f48e167c2abb23 $

wp-constants

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /var/www/html/wordpress/wp-content
WP_PLUGIN_DIR: /var/www/html/wordpress/wp-content/plugins
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined

wp-filesystem

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
mu-plugins: writable

Best regards

Needs Testing [Feature] Saving

Source

yas9999

All 13 comments

in your apache's httpd.conf file, in

<Directory '/Library/WebServer/Documents'>
    Options FollowSymLinks Multiviews
    MultiviewsMatch Any
    AllowOverride all
    Require all granted
</Directory>

change AllowOverride None to AllowOverride all

JiaqiGuo on 14 Dec 2019

Make sure you are using the correct website address. Check your WordPress address, website address.
It can be caused by hosting without SSL support + Cloudflare Flexible SSL enabled.
You can just switch to the classic editor. Just install and enable the Cloudflare Flexible SSL, Classic Editor plugins.

imarketlab on 24 Dec 2019

@imarketlab what do you mean with

Make sure you are using the correct website address. Check your WordPress address, website address.

Where are these settings?

stidch on 25 Jan 2020

The settings are in the Wordpress Settings general tabs
Did anyone solve this yet? I'm still getting this problem on Wordpress using my 'Site5' hosting package..
help would be greatly appreciated

Cliffox on 1 Feb 2020

It's a permalinks error.
do these steps:

go to settings > permalinks and save them again
if on nginx: make sure that conf file of website has proper rules for wordpress, restart nginx after editing if needed

reference: https://wordpress786.com/updating-failed-error-message-the-response-is-not-a-valid-json-response/

nabtron on 9 Feb 2020

👍1

Same problem here....

When the permalink is changed to 'plain' it works just fine, when you try to change it to anything else, the problem comes right back.

It IS NOT an .htaccess file issue as the file is there and correct. Apache2

What fixed it for me was enabling the Apache2 rewrite engine. FOr some reason it had been disabled.

rjsears on 14 Feb 2020

👍1

@rjsears it's still .htaccess issue, make sure that .htaccess rules are correct and also that mod_rewrite is enabled on the server.

nabtron on 14 Feb 2020

What is your logic for this always being an htaccess issue? It only happens to me for a subset of articles, and just started happening this week.