Googleads-mobile-unity: ios + unity | no admob ads displayed | but android working

[blogono]

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• For general technical questions, or help with project-specific issues like setting up ads in
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  Developer Forum.
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  send your feedback by pressing the Send Feedback button at the top right of the
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• For issues related to __the code in this repository__, continue filing this GitHub issue.

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[REQUIRED] Step 1: Describe your environment

• Unity version: 2019.4.22
• Google Mobile Ads Unity plugin version: 5.4.0
• Platform: iOS (iOS, Android, Unity Editor)
• Platform OS version: 10-14 (eg iOS 10, Android 9)
• Any specific devices issue occurs on: _____
• Mediation ad networks used, and their versions: no mediation used

[REQUIRED] Step 2: Describe the problem

Steps to reproduce:

i have the problem that my admob ads do not show up in live versions of the ios app after three of my apps went live.

i have published the android apps in play store. here everything is working fine and admob ads do show up and have normal fill rates (~50-80%).

but the ios apps do not display the admob ads. i have tried using the admob test ids and did test builds in xcode ro my test device. with test ids the admob test ads do show up. but with my correct admob ad-ids they do not.

i see adrequest for various countries for each of the three recently published ios apps, but there are zero matched showable impressions. also when i download the app directly from my iphone and also test wise from another iphone, the admob ads do not show up.

other networks lower in the app mediation settings like unity-ads or chartboost (i am not using admob mediation, this is set directly in the app) do show up in live app and also on test build.

my question is is this normal? is there a longer delay until admob ads show up to recently published ios apps? i was not yet able to connect my app in the admob dashboard settings because in the admob app search my apps do not yet show up.

i did not get error codes when building and would say that i did all settings (cocoapods admob sdk installation in xcode) correctly.

hope somebody can help me.

Relevant Code:

// TODO(you): code here to reproduce the problem

[neosVN-hungvt]

I got same problem. On iOS, rewarded ads and interstitial ads not showing at all. This problem exists after I implement Apple ATT.

Edited: I've tried to build and run admob sample on iOS with plugin version 5.4.0. The result was only rewarded interstitial showed, all other types failed to load. Please help!

[bab202]

I got same problem too with plugin version 5.4.0. I built my app on iOS 14.4 device and only TEST AD show up for the first time app installed.

With test ad, each time you changed the ATT consent, all ads gone (banner, interstitial, reward ad) and they do not show up anymore. In console i can see that each time you change ATT consent (Approved -> Denined or Denied -> Approved), ad test device id will be changed, and test ad only show up when you have correct ad test device id in your build.

With real ad, i never see it show up in my app with this new plugin, what i got is a message in OnAdFailedToLoad: "Request error: No ad to show". My app have been approved on AppStore for few days ago and got few users per day, but I still got 0 impression in my Admob report.

[blogono]

I got same problem too with plugin version 5.4.0. I built my app on iOS 14.4 device and only TEST AD show up for the first time app installed.

With test ad, each time you changed the ATT consent, all ads gone (banner, interstitial, reward ad) and they do not show up anymore. In console i can see that each time you change ATT consent (Approved -> Denined or Denied -> Approved), ad test device id will be changed, and test ad only show up when you have correct ad test device id in your build.

With real ad, i never see it show up in my app with this new plugin, what i got is a message in OnAdFailedToLoad: "Request error: No ad to show". My app have been approved on AppStore for few days ago and got few users per day, but I still got 0 impression in my Admob report.

were you able to connect your ios app in admob settings?

i can not connect my app in admob yet (it is not found when searching for app-id).

i saw in some forum that for some it took them 18 days to be able to connect their newly created ios app in admob. and that after the connecting the app did display the ads.

hope this is the issue and i will soon be able to connect and get my ads displayed.

[bab202]

Just like you, I cannot connect my new ios app to admob yet, the new app just not show up in search panel. I hope you're right. Seems like what we can do now is waiting for the system to update our app info.

Just for more info, I just see this line in admob support page https://support.google.com/admob/answer/9469204?hl=en:
"Note: New iOS apps will not show Google ads until they’re listed in the Apple App Store. Learn how to test your ads."

[neosVN-hungvt]

Just like you, I cannot connect my new ios app to admob yet, the new app just not show up in search panel. I hope you're right. Seems like what we can do now is waiting for the system to update our app info.

Just for more info, I just see this line in admob support page https://support.google.com/admob/answer/9469204?hl=en:
"Note: New iOS apps will not show Google ads until they’re listed in the Apple App Store. Learn how to test your ads."

In my case, if I use another bundle id which different to the one on Apple Store then ads will not show, too. Make sure your app linked on admob dashboard and use proper bundle id. In development phase, we can only use test ads.

[jcorfer]

I'm having exactly the same problem. In Android I had the same issue but I'm not shure If when a friend downloaded the app the ads started show or when I linked the Google Play app. But in iOS nothing ads show even when a lot of friends downloaded the app (I can't link with app store yet). Now I can't spread the game because the user can't get lifes to continue the game (I use a rewarded video for this purppose). Very very dissapointed with this AdMob's action.

[bab202]

I'm having exactly the same problem. In Android I had the same issue but I'm not shure If when a friend downloaded the app the ads started show or when I linked the Google Play app. But in iOS nothing ads show even when a lot of friends downloaded the app (I can't link with app store yet). Now I can't spread the game because the user can't get lifes to continue the game (I use a rewarded video for this purppose). Very very dissapointed with this AdMob's action.

Haha, I think you should blame Apple for this bro, they are becoming more strictly in their policies with the advertisement from free app. But it also be great if Admob system can update app listing on AppStore more faster.

[jcorfer]

Hi again. I've got that AdMob links my app from App Store in less 24 hours. I don't know if is causality, but yesterdy I thought in show Unity Ads instead of Admob in Apple case. Ok, just when I configured the Unity Ads to App Store (Unity Dashboard searched the ID Apple fast) I tried again to search de App in Admob and...boila! AdMob could find it and my app shows ads!

Sometimes the competence is good hahaha! I expect that this can help you!

Greetings!

[bab202]

Hi again. I've got that AdMob links my app from App Store in less 24 hours. I don't know if is causality, but yesterdy I thought in show Unity Ads instead of Admob in Apple case. Ok, just when I configured the Unity Ads to App Store (Unity Dashboard searched the ID Apple fast) I tried again to search de App in Admob and...boila! AdMob could find it and my app shows ads!

Sometimes the competence is good hahaha! I expect that this can help you!

Greetings!

After see your comment, I just return to my Admob and check that my app has been shown in Admob search and now i can link my app too. It takes more than 24 hours for ads to show on my ios app since I linked it in admob. Seems like admob system run app listing update once a month around day 20th, and real ads only show after you link your ios app on admob.

[blogono]

today after more than two weeks that my ios apps were published the admob ads do show up in my ios apps now. i can also now find them and connect then in my admob app linking settings

[jcorfer]

Hi again. I've got that AdMob links my app from App Store in less 24 hours. I don't know if is causality, but yesterdy I thought in show Unity Ads instead of Admob in Apple case. Ok, just when I configured the Unity Ads to App Store (Unity Dashboard searched the ID Apple fast) I tried again to search de App in Admob and...boila! AdMob could find it and my app shows ads!
Sometimes the competence is good hahaha! I expect that this can help you!
Greetings!

After see your comment, I just return to my Admob and check that my app has been shown in Admob search and now i can link my app too. It takes more than 24 hours for ads to show on my ios app since I linked it in admob. Seems like admob system run app listing update once a month around day 20th, and real ads only show after you link your ios app on admob.

Once per month is crazy, I think this should be more fast, at least control it best and show fake ads to users automatically. In any case, congratulations by show ads. In the end, seems that I had a lot of luck!

[egorovsa]

had the same .. I've got this issue after update to 5.4.0
Solution is here
https://github.com/googleads/googleads-mobile-unity/issues/1542