Go-whatsapp: delay whatsapp business

[Leonardo-Crespo]

I have a problem, I have some customers who are with a long delay when sending messages, would anyone know to inform me if there is something specific causing this problem?
obs: this is happening only with whtsapp business

[beshoo]

It is 90% related to the WhatsApp connectivity.
Internet speed and the mobile avaliableity.

Try it by your self, debug and see the out come.

Regard

On Tue, 18 Aug 2020, 9:14 pm Leonardo-Crespo, [e-mail]
wrote:

I have a problem, I have some customers who are with a long delay when
sending messages, would anyone know to inform me if there is something
specific causing this problem?
obs: this is happening only with whtsapp business

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[Leonardo-Crespo]

I don't think I formulated my question well. After using a service of mine with this api, some whatsapp applications from some companies that use our service, got delayed in their app, whatsapp was completely unstable.

It is 90% related to the WhatsApp connectivity. Internet speed and the mobile avaliableity. Try it by your self, debug and see the out come. Regard
…
On Tue, 18 Aug 2020, 9:14 pm Leonardo-Crespo, @.*> wrote: I have a problem, I have some customers who are with a long delay when sending messages, would anyone know to inform me if there is something specific causing this problem? obs: this is happening only with whtsapp business — You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHub <#432>, or unsubscribe https://github.com/notifications/unsubscribe-auth/ABDLT26YTSRKPQKBPHAWSM3SBLAGRANCNFSM4QD4EALA .

[albertord84]

I'm having the same problem @Leonardo-Crespo related and now I'm surprised because it's just business account too... I have the last go-WhatsApp version...

Some times it happen with normals WhatsApp numbers too but the problem goon quickly...

Important: With business account some times take about 10 minutes to messages get double check even sending the messages through WhatsApp APP... it mean: when I scan the QR-code through this API even WhatsApp app stop to work propperly :( whether I logout this API web socket the WhatsApp app comeback to work properly...

Do Somebody use business account with no problems?

Thanks! :)

[medinash]

I have the same problem. Whenever my client scans qrcode on my system, the same problem starts. Some messages are even sent, but to receive, it is only with 1 check .... Minutes later it arrives.

There is always this delay when receiving and sending messages. Apparently it is not a configuration on the phone, it only happens when you scan the qrcode via api.

[beshoo]

It is not related to the API, nor the Whatsapp App.
It is 100% related to the connectivity and the type of client mobile.

Let me explain why
If your client mobile chines mobile as Xiaomi or HUAWEI. those brands use to kill background prosses so you will end with send timeout.
Ask your client to connect his mobile to the charger! this will disable the DOZE mode wich android apply when the mobile is not connected to the charger, some brands more aggressive than Google. to save battery

Understanding Doze. If a user leaves a device unplugged and stationary for a period of time, with the screen off, the device enters Doze mode. In Doze mode, the system attempts to conserve battery by restricting apps' access to network and CPU-intensive services.

[beshoo]

Moreover, this case needs more logs, which I advice you to do, is to show us the log of the Go API,
The type of your client mobile, internet stability, all these situations may result to send timeout.
Remember that API did not send anything to Whatsapp, There is a SOKET between the API and the mobile,
Mobile is who sends the message to the Whatsapp server!