Gnome-shell-extension-gsconnect: Paired devices not visible in Gnome Shell

[gmmp]

im using ubuntu1804 gnome 3.28 xorg.
clipboard(both pc and phone) and other function work ok,but just can't see the phone paired in 'Moible Devices' menu.so i can't browse my phone's files at my ubuntu.

[andyholmes]

This seems like it might be a duplicate of #117, can you tell me what icon set you are using and if you have updated it recently?

[gmmp]

icons 'SoftNumix' from Numix theme.not updated util last month.
i have tried change my icons to default 'Adwaita', restart gnome by alt+f2 'restart'.still can't see deivce

[gmmp]

good news,maybe after installed system update of today.phone device icon show in the user menu,never show before,finally can browser phone files!but still can't see in the mobile device dropdown😂

[andyholmes]

Are you using the latest version (v11) from the releases page? That might help with these problems.

[gmmp]

yes,i'm using verison 11.and the icon disappeared😂.i will send comment when i figure out how it show and disappear.

[ferdnyc]

Just one thing I wanted to point out:

good news,maybe after installed system update of today.phone device icon show in the user menu,never show before,finally can browser phone files!but still can't see in the mobile device dropdown

You may be aware of this, but when "Show Indicators" is activated in the extension preferences the individual device entries are moved from the User menu to the top bar. So, not seeing them in the "Mobile Devices" dropdown is normal unless you turn off "Show Indicators" to move the device entries back into the User menu.

Other than that, your system sure is using a strange icon, even when it did show up. I wonder if the size might be causing an issue? I'm also using the Adwaita icon theme (Fedora's default), and here's what the panel looks like for me in both Indicator and User Menu forms:

The gtk3-icon-browser tool (part of the gtk3-devel package under Fedora) might be helpful in examining the icons available in the current theme. Here's what a search for "phone" looks like on my system:

(As you can see, the icons match.)

[AbelVM]

Hi, I'm experimenting the same issue. Ubuntu 18.04.1 + GSconnect 12 here, HiDPi screen. I've tested all the Gnome themes (default, materia, arc, etc.) and icons sets (default, paper, papyrus, etc.) I have installed, and while all functionality is there, I can't see my device in the top bar or the submenu, regardless of the settings:

[joearcher]

Same issue for me. 18.04 with GSConnect 12. I've tried lots of icon sets and the standard theme. I don't see the device in the user menu, or an icon on my top bar when "show indicators" is activated. All other functionality seems fine. My phone is paired, and I see notifications etc.

[andyholmes]

Are you sure KDE Connect isn't installed or running?

$ pidof kdeconnectd

See also: Network Service Failed

[joearcher]

@andyholmes I definitely don't have kde connect running.

The two tests on the Network Service Failed page show the following...

lsof -i UDP:1716
COMMAND PID USER FD TYPE DEVICE SIZE/OFF NODE NAME
gjs 1513 joe 18u IPv4 32167 0t0 UDP *:1716

ss -lup sport = :1716
State Recv-Q Send-Q Local Address:Port Peer Address:Port
UNCONN 15232 0 0.0.0.0:1716 0.0.0.0:* users:
(("gjs",pid=1513,fd=18))

[andyholmes]

Are there any errors in the debug log for Gnome Shell? You can turn that on in the About page, although you'll probably have to enable and disable the extension to catch any errors.

[joearcher]

@andyholmes It doesn't appear so, after enabling debug mode, then disabling and re-enabling the extensions I see this in the extension tab of the terminal:

[[email protected]]: enabling extension
[[email protected]]: extension.SystemIndicator._serviceAppeared()
[[email protected]]: extension.SystemIndicator._deviceAdded(/org/gnome/Shell/Extensions/GSConnect/Device/206b46d23b67dc09)

[andyholmes]

Hmm, I think there should be some _sync() messages at least, but if there are no errors it must be something theme or icon related. Do you also have a HiDPI screen?

[joearcher]

@andyholmes Nope just a 16:9 1920 x 1080. I'll have to try some more themes.

[andyholmes]

The instance that it was an icon theme problem, I believe it ended up being old icon files in ~/.local/share/icons that were overriding the system ones. Without an error, the only other thing I can think is to use the object selector in Looking Glass (Alt+F2 and lg) and see if you can "mouse-over" where the panel indicator should be.

[joearcher]

@andyholmes I get nothing in the panel using Looking Glass where the icon should be (show indicators is enabled), it just outlines the whole panel or the visible user-menu icons.

[andyholmes]

Can anyone confirm that this issue still exists on v13, or if it used to affect you and now doesn't?

[ferdnyc]

(Sorry, deleted my previous comment. I was discussing the wrong issue.)

[gmmp]

Can anyone confirm that this issue still exists on v13, or if it used to affect you and now doesn't?

i hvae tried v13, still can't see the paired devices in dropdown menu mobile devices. but show at the head menu.

[andyholmes]

i hvae tried v13, still can't see the paired devices in dropdown menu mobile devices. but show at the head menu.

Okay, is that including if you toggle the "Display Mode" option in settings? Like if it's set to _"Panel"_ it does show the indicators, but if it's set to _"User Menu"_ it does not show in the dropdown?

[joearcher]

Confirmed as fixed for me.

[sergio-code]

After updating to v13 and system restart it is properly displays paired devices in both mode: panel & user menu. Thanks!
Using Ubuntu 18.04 with custom theme and icons.

[gmmp]

I toggle the display mode option ,devices show in drop down. Thanks,problem fixed.

[andyholmes]

Alright, I'll close this one since it seems to be fixed for everyone.