Gitpod: Asia servers going offline constantly

[TravelTimN]

Describe the bug

I offer student support to developers who use Gitpod (specifically our template https://github.com/Code-Institute-Org/gitpod-full-template), and only students on the Asian servers are experiencing this issue. The servers constantly go from online to offline, very regularly. If they share their workspace with me, I can see this as well.

Steps to reproduce

Use the template listed above.
Start new workspace with said template.
Try to develop on workspace.
Constantly (every 10-15 seconds?) get yellow Offline warning at bottom of window.

Expected behavior

Expected bahavior - should not continuously go offline.

Additional information

Sounds quite similar to existing case #1206 but they're referencing the US Servers there.

Example repository

https://github.com/kugared94/third-try-first-milestone-project
(although for this student's repo, it doesn't look like they actually used the proper template above, but same result either way, it's a Gitpod project that keeps going offline)

[svenefftinge]

Was that happening shortly before you entered the issue? I tried now using a VPN through Sydney. So super long turnaround, but never saw the yellow status bar.

[svenefftinge]

We had a couple of users burning a lot of CPU in the asia cluster two hours ago. This could lead to insufficient CPU cycles for other servers. We have a better CPU sharing model implemented in staging, which will be deployed to production on Wednesday. Thanks for reporting this.

[TravelTimN]

@svenefftinge thanks Sven. I didn't hear anything back from the students in Asia after this (middle of the night there for them). I'm back on tomorrow and left a message for a colleague based in Asia as FYI in case they see similar issues tomorrow morning. Thanks for the update!

[svenefftinge]

The fix/change is now deployed in production.