Freqtrade: Bittrex: API_KEY - AuthenticationError with Valid API_KEYS

[nickbarmore7]

My apologies if this is a very noob question but I'm encountering an APIKEY_INVALID error message on the Bittrex exchange. My API Keys are valid and I'm encountering this message as I switched from [dry_run: true] to [dry_run: false]. Any explanation or help would be greatly appreciated.

019-10-14 20:21:03,440 - freqtrade.exchange.exchange - INFO - Applying additional ccxt config: {'enableRateLimit': True}
2019-10-14 20:21:03,449 - freqtrade.exchange.exchange - INFO - Applying additional ccxt config: {'enableRateLimit': True, 'rateLimit': 200}
2019-10-14 20:21:03,482 - freqtrade.exchange.exchange - INFO - Using Exchange "Bittrex"
2019-10-14 20:21:11,031 - freqtrade.exchange.exchange - WARNING - get_balances() returned exception: "Could not get balance due to AuthenticationError. Message: bittrex {"success":false,"message":"APIKEY_INVALID","result":null}"
....
File "/home/pi/freqtrade/freqtrade/exchange/exchange.py", line 567, in get_balances
    f'Could not get balance due to {e.__class__.__name__}. Message: {e}') from e
freqtrade.TemporaryError: Could not get balance due to AuthenticationError. Message: bittrex {"success":false,"message":"APIKEY_INVALID","result":null}

[xmatthias]

well the message is rather clear:
Could not get balance due to AuthenticationError. Message: bittrex {"success":false,"message":"APIKEY_INVALID","result":null}

• could be a copy/paste error (missing character at the start or end)
• or the 2 fields key / secret are swapped
• or the keys are revoked on the exchange
• or they have an IP limit in place, which does not include the IP the bot is running on

Edit: just retested to be sure, having the keys in places does work correctly with bittrex ...

[hroff-1902]

@nickbarmore7 have you fixed it? Is it still actual?

[nickbarmore7]

Yes, the issue was solved by getting new API Keys from the exchange. Thanks @hroff-1902

[hroff-1902]

Thanks for reporting back 👍

And thanks to @xmatthias for detailed recipes...