Franz: Could not load service or user information

Created on 17 Apr 2019 · 6Comments · Source: meetfranz/franz

Describe the bug
Nothing works after updating to 5.0.1. I restarted the program and still same error no matter what. Doesn't load any services either.

To Reproduce
Steps to reproduce the behavior:

Install 5.0.1

Expected behavior
Services work normally.

Desktop (please complete the following information):

OS: Windows
Version 10

Source

notNSANE

👍2

Most helpful comment

Looks like the issue is back again.

LaurentPerche on 12 Nov 2019

👍6

All 6 comments

We had some server issues last week that are now resolved.

adlk on 24 Apr 2019

👍1

I just had a small heart attack. It's all back now.

solved

Just wait for a few minutes and relaunch the app.

pakoito on 23 Oct 2019

Looks like the issue is back again.

LaurentPerche on 12 Nov 2019

👍6

Same here, had to restart my Mac and Franz is not connecting.

HeikoKanzler on 12 Nov 2019

Same here. https://api.franzinfra.com/v1/me/services --> net::ERR_CONNECTION_RESET

shugli on 12 Nov 2019

Happening for me today. Services and user info could not be loaded, Making this post with the same device, so not an overall network issue. Unless my employer blocked Franz traffic? No services show in list to add new services, either. Not sure what else to provide.