Franz: Franz version 5.0.0-beta.19 fails to start with "uscript_getScript_58" error

Created on 3 Dec 2018  路  15Comments  路  Source: meetfranz/franz

A 馃悰 report.

After updating from beta.18 to beta.19, Franz fails to start with following error message on Windows 10.

image

Expected Behavior

After upgrading from beta.18, Franz should start.

Current Behavior

Fails to start after an upgrade & an reinstall with following error message.

image

Steps to Reproduce (for bugs)


  1. Upgrade or Install franz-setup-5.0.0-beta.19.exe.
  2. Start the application

Your Environment

  • Franz Version used: franz-setup-5.0.0-beta.19
  • Operating System and version:

image

Most helpful comment

What worked for me, besides downloading the new version, is uninstalling, rebooting Windows, then reinstalling. Without rebooting I still got the same error message.

All 15 comments

in my case too.

I'm also getting this. Some googling turned up this, but I'm not sure if they have the same cause. I believe Franz uses electron though, so it could be relevant.

Got the same error after the update too with the same setup.
The fix @mopquill mentions could work but the issue was also a problem on the users setup.

@adlk rereleased beta v19 a couple of hours ago and after reinstalling the new released version everything worked as expected for me.
Hope this workes for you guys aswell!?

I'm still getting the same error, unfortunately.

image

This is an unfortunate issue 馃槙

If this has happened to you, please re-download the latest version here:
https://github.com/meetfranz/franz/releases

This is an unfortunate issue 馃槙

If this has happened to you, please re-download the latest version here:
https://github.com/meetfranz/franz/releases

I already did before I got the error I just posted above. The issue persists. :-/

Had the same issue. An uninstall and a new install afterwards fixed it for me... Also on Windows v1803, if it helps.

This is an unfortunate issue 馃槙

If this has happened to you, please re-download the latest version here:
https://github.com/meetfranz/franz/releases

Thank you @adlk.
The new release worked for me.

What worked for me, besides downloading the new version, is uninstalling, rebooting Windows, then reinstalling. Without rebooting I still got the same error message.

What worked for me, besides downloading the new version, is uninstalling, rebooting Windows, then reinstalling. Without rebooting I still got the same error message.

@mopquill does that work for you as well?

Updating to 5.0.0-beta.20 cleared up the issue on my end.

I had the same issue with version 5.0.0-beta.20 - was able to install without errors only after rebooting my PC

@adlk Sorry for the late update, I've been super busy with work. But yes, that is what worked for me as well. I've had this same issue repeat on a few version updates after this, too, but I believe not the most recent two updates -- if memory serves.

I will close the issue as the reported issue is resolved.

Was this page helpful?
0 / 5 - 0 ratings