Franz: No more Notification Area icon on Ubuntu 17.10

Created on 11 Dec 2017 · 19Comments · Source: meetfranz/franz

Expected Behavior

The Franz icon should appear in Notification Area

Current Behavior

No icon is showed

Your Environment

Franz Version used: 5.0.0-beta.14
Operating System and version: Ubuntu 17.10 with Unity 7 DE

bug help wanted olinux tmnotifications

Source

jasmines

👍4

Most helpful comment

I also have this issue on a Ubuntu 18.04 with Gnome. franz 5.0.0-beta18

thiagocrepaldi on 6 Jul 2018

👍4

All 19 comments

Have you enabled the option to show Franz in system tray?

adlk on 11 Dec 2017

Sure I have...

jasmines on 11 Dec 2017

I can confirm it. When I close the window, Franz still runs in the background (I can see the notifications), but I cannot open Franz again. I have to kill Franz and then start it again.

Ubuntu 17.10 with Gnome, standard desktop edition.

sg6 on 14 Dec 2017

👍1

To temporary get around this issue, you can disable the option to minimize Franz to system tray.

adlk on 14 Dec 2017

Without the icon I can't see when I get new messages, and this is the main feature I need Franz for.

jasmines on 19 Dec 2017

I recently installed Franz ( 5.0.0-beta.14), thanks its great product.
I am using Ubuntu 17.10, Gnome and I am also experiencing the same issue, can not see system try icon, its just have some transparent icon, I can click on it but no icon. Thanks

dilrajsachdev on 21 Dec 2017

I'm using elementary OS 0.4.1 Loki and I also don't see the franz tray icon, just the red notification bubble. I did some diging and it turns out the tray icon is black for linux, is there a reasson for that? otherwise I would like to take this and use the white icons in linux.

cffiebigc on 22 Dec 2017

I can confirm this issue as well. It started with 5.0.0-beta.14. Is there a fix or workaround?

dustedrob on 27 Dec 2017

same here
17.10 Gnome

AhmedNTS on 1 Jan 2018

I can't see the icon either, but it's there if I click it.

16.04 XFCE

Israphel on 2 Jan 2018

Icon is black colour and top panel background colour is also black, that's why its not visible.

To see the icon, I am using "Activities Configurator" gnome extension, so that I can change the background colour of top panel

https://extensions.gnome.org/extension/358/activities-configurator/

dilrajsachdev on 3 Jan 2018

Confirmed on Ubuntu 16.10 (though it's old and in need of cleanup) and Mint 18.2 (this one's quite fresh), both 64b; Franz version: 5.0.0-beta.14.

Specifically, there is an icon, but it is mostly transparent and doesn't really look like Franz logo (see attachments - there are no notifications at the moment of taking both screenshots; when there is a notification, a red dot appears in appropriate place). Besides that it's fully functional (clicking it opens appropriate Show/Quit Franz menu or brings the app to the front).

In the menu (both Unity scope and Mint Start-like menu) there is Franz entry, but it has no icon at all on Mint and a question mark on Ubuntu.

On Mint:
franz_bug

On Ubuntu:
imageedit_4_3376772366

FilipMalczak on 4 Jan 2018

Icon is black.

screenshot_2018-01-04_15-56-01

https://github.com/meetfranz/franz/blob/master/src/assets/images/tray/linux/tray%402x.png

Israphel on 4 Jan 2018

Not solved with 5.beta15...

jasmines on 14 Jan 2018

Confirmed. I was using Ubuntu 16.04 LTS with Unity, and it was fine. Upon upgrade to 17.10 and Gnome, it's gone. I added gnome extensions Activities Configurator to change the color, and TopIcons Plus, and have it back, though it looks really, really wonky and strangely-sized.