Flameshot: tray icon keeps loading indefinetly in snap in ubuntu 20.04

[javierfolcini]

title says it all, it's just the three dots of when an icon is loading

[mmahmoudian]

@javierfolcini Thank you for putting the efforts and reporting this issue, but I'm affraid the title does not completely paint the picture we need to attempt to understand the situation. Please specify the following:

• Flameshot version
• the Desktop Environment you use

[javierfolcini]

0.85
ubuntu 20.04 with gnome, fresh install

[borgmanJeremy]

Thanks, I have seen this issue as well and have been looking into it on the side. I am not 100% sure if it is a gnome issue or flameshot issue.

The reason is the icon from the snap is clearly found (you can see the proper icon on the gnome activity bar), it only does not display in the sys tray. I also have hardcoded the tray icon to a really simple path in the snap package and the tray still does not pick up the proper icon.

I will continue investigation.

[borgmanJeremy]

I posted for help here: https://forum.snapcraft.io/t/help-with-flameshot-icon/21134

[borgmanJeremy]

This issue was fixed for me in PopOS with a clean 20.10 install which makes me think its not a flameshot issue, I'll see if I can figure out what changed.

[borgmanJeremy]

@javierfolcini Can you post any gnome extensions you are using and their versions?

[javierfolcini]

it got fixed by updating some packages:
Upgrade: whoopsie:amd64 (0.2.69ubuntu0.1, 0.2.69ubuntu0.2), gnome-desktop3-data:amd64 (3.36.3.1-0ubuntu1, 3.36.8-0ubuntu1), libwhoopsie0:amd64 (0.2.69ubuntu0.1, 0.2.69ubuntu0.2), gir1.2-gnomedesktop-3.0:amd64 (3.36.3.1-0ubuntu1, 3.36.8-0ubuntu1), apport:amd64 (2.20.11-0ubuntu27.13, 2.20.11-0ubuntu27.14), libinput-bin:amd64 (1.15.5-1ubuntu0.1, 1.15.5-1ubuntu0.2), libgnome-desktop-3-19:amd64 (3.36.3.1-0ubuntu1, 3.36.8-0ubuntu1), python3-apport:amd64 (2.20.11-0ubuntu27.13, 2.20.11-0ubuntu27.14), gnome-shell-extension-appindicator:amd64 (33-1, 33.1-0ubuntu0.20.04.1), apport-gtk:amd64 (2.20.11-0ubuntu27.13, 2.20.11-0ubuntu27.14), python3-problem-report:amd64 (2.20.11-0ubuntu27.13, 2.20.11-0ubuntu27.14), libinput10:amd64 (1.15.5-1ubuntu0.1, 1.15.5-1ubuntu0.2), libevdev2:amd64 (1.9.0+dfsg-1, 1.9.0+dfsg-1ubuntu0.1)