Firebase-ios-sdk: upload-symbols fail with "Could not be onboarded statusCode 403"

Created on 11 Nov 2020  路  10Comments  路  Source: firebase/firebase-ios-sdk

[REQUIRED] Step 1: Describe your environment

  • Xcode version: 12.0 or 12.1
  • Firebase SDK version: 7.0.0 (and earlier)
  • Installation method: Carthage (select one)
  • Firebase Component: Crashlytics

[REQUIRED] Step 2: Describe the problem

We have an app with multiple targets / configurations. Each of these configurations has a different bundle identifier. We've set up an app on Firebase for each of these configurations. Now, for some, and only some configurations, we are getting the following error when running the run script:

error: Could not be onboarded statusCode 403

That error seems to be coming from upload-symbols executable.

What are possible reasons for such error?

Thank you

crashlytics

Most helpful comment

Hey apologies for this noisy error folks. This should not have an impact on your crashes or dSYM uploads. This is probably only impacting apps that were onboarded to Firebase more recently.

We'll be shipping a change to fix this early next week in the backend so no SDK update from you should be needed.

All 10 comments

I think we鈥檙e having the same issue, i鈥檓 also having issues setting up crashlytics via Carthage & have a similar issue i have posted here

Could anyone from the Firebase team provide a hint on what are the reasons behind that error message? Thank you.

Hey apologies for this noisy error folks. This should not have an impact on your crashes or dSYM uploads. This is probably only impacting apps that were onboarded to Firebase more recently.

We'll be shipping a change to fix this early next week in the backend so no SDK update from you should be needed.

Thank you @samedson!

Hey apologies for this noisy error folks. This should not have an impact on your crashes or dSYM uploads. This is probably only impacting apps that were onboarded to Firebase more recently.

We'll be shipping a change to fix this early next week in the backend so no SDK update from you should be needed.

@samedson,

What are the solutions for this when being impacted, our dSYMs are not getting uploaded?

Cheers,

EvL

Hey @samedson, would you have an update on this issue? We are still experiencing the problem.

Just got the change out that should fix this. Can you try again now @srdanrasic?

@evanleeuwen if you're experiencing dSYM upload issues, can you reach out to support? It shouldn't be related to this issue.

Just got the change out that should fix this. Can you try again now @srdanrasic?

@evanleeuwen if you're experiencing dSYM upload issues, can you reach out to support? It shouldn't be related to this issue.

I believe the changes I made, in order to keep this issue from failing our CI system, play a part in it still not working. I've reverted and I'm seeing success (so far). Haven't triggered a crash yet, but CI system didn't fail and I don't see the log message either.

Thanks

@samedson, I've just got through the upload process 馃帀 Will do more testing tomorrow, but it seems to be working. Thank you!

Closing this since it appears to be resolved. Please let us know if that's not the case. Thanks!

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